2014 Christmas Holiday Support Hours

Christmas 2014 and New Year’s Day 2015
Holiday Support Hours


Wednesday, December 24th (Christmas Eve):
Our support team will be available for all calls from 8am until 4pm Central.
Thursday, December 25th (Christmas Day):
Our office will be closed so we can spend time with our families to celebrate Christmas.
Frisday, December 26th:
Our support team will be available as normal (8am to 6pm Central).

Wednesday, December 31st (New Year’s Eve):
Our support team will be available as normal (8am to 6pm Central).
Thursday, January 1st (New Year’s Day):
Our office will be closed so we can spend time with our families.
Friday, January 2nd:
Our support team will be available as normal (8am to 6pm Central).

Merry Christmas and Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

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Merry Christmas 2014 from BSMGR

Each of us at Bookstore Manager rejoice in the opportunity to be a small part of harvesting the fields in which you work. As the new year approaches, we trust God’s grace will overflow in your life and ministry. We pray the Lord will expand your coasts and reward your labor with his blessings of joy and hope.

May this brief message encourage you in your mission and calling.

“What gives me the most hope every day is God’s grace; knowing that his grace is going to give me the strength for whatever I face, knowing that nothing is a surprise to God.”

-Rick Warren

 

Merry Christmas!

Your Brothers and Sisters at Bookstore Manager

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Merry Christmas Gift from BSMGR (2014)

Late Christmas Present from Bookstore Manager

Get ½ off Bookstore Manager’s NEW Touch POS system.

  • Simplify and speed the checkout process. Shorten the line for your customers.
  • Create custom menus in seconds. Choose colors to better organize your menus.
  • Minimizes training time for frontliners.
  • Got a café? Use the remote kitchen feature.
  • Keeps pace with your fast moving food and drink operation.
  • Create custom buttons for non-barcoded items (perfect for hard to scan gifts).
  • Quick and Easy setup. A simple download by our tech staff will have you up and running TOUCH POS in minutes!

To see more information about our Touch POS system, click here to visit our web site.

Activate your Touch POS system by calling your account rep at (800) 997-6724 option 1.

Too busy during the Christmas season? No problem, just click here for our special reservation page to take advantage of this special pricing in the New Year.

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

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Click here to watch our video on the Touch POS system.

Program Changes on December 2014 Update

RMS Version 8.00H Program Changes on the December 2014 Update


The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.


As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.


MENU:
COSMETIC CHANGE FOR 1280 x 1024 RESOLUTION – BUTTONS ON RIGHT SIDE OF SCREEN WERE TOO FAR RIGHT
SCHEDULE:
FIXED FILE ERROR 23 ON MANCOUP
TIMEPAGE:
WINDOW WAS TOO LARGE FOR SOME RESOLUTIONS

 


Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

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PCI Requirements and EMV/Smart Cards

You may have heard about the new PCI security requirements that will take effect in October, 2015. We’ve received questions from some and wanted to share what we know so far with all.

The Payment Card Industry has mandated a shift to smart card technologies in an effort to better protect cardholder information. Smart cards, also known as “chip and pin” or EMV, rely on technology based on an imbedded microchip in credit and debit cards. These cards will require a reader that will retrieve the consumer’s payment information from the chip instead of the traditional magnetic stripe.

Historically, the card brands (Visa®, MasterCard®, American Express®, Discover®, et al) assumed liability for fraudulent transactions. Beginning with the implementation of the new requirements, liability for fraudulent cards will to shift those merchants who do not upgrade their hardware to read smart cards. Only those merchants who install the Smart Card technology will be shielded from this liability and the burden to prove the validity of each transaction.

Bookstore Manager is investigating and testing the hardware that will integrate with the payment module. Aside from meeting the PCI requirements, we are focused on readers that are reasonably priced and simple to operate. Testing should be completed by the end of the first quarter 2015, allowing ample time for you to budget and implement the new devices.

Our partnership with National Processing Company has been a valuable asset in evaluating and making this change. Their levelheaded approach contrasts sharply to those processors who use “the sky is falling” rhetoric in an attempt to scare merchants into rash and reckless decisions. Additionally, this relationship enables us to provide you with one stop support if you ever encounter a processing related issue.

If you have any questions or unique situations, please contact us at support@bsmgr.com or merchantservices@bsmgr.com.

While Thanksgiving Day has already passed for 2014, we at Bookstore Manager continue to be deeply thankful for allowing us to play a small part in your ministry. We trust the Lord will bless your efforts to spread the Good News of the Lord Jesus Christ.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel