Memorial Day 2024 Special Support Hours

Our office will be closed on Monday, May 27th in honor of Memorial Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) on Monday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 690-5500. Leave a message and your call will be returned as soon as possible.

Our normal weekend emergency support will also be available on Saturday and Sunday.

Non-emergency calls from Saturday, Sunday, and Monday will be returned during normal business hours on Tuesday, May 28th.

We hope you have a blessed Memorial Day weekend!

Remember, you can view monthly program changes and other archived emailed communications from BSM at emails.bsmgr.com.

Your BSM Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2024 Summer Catalog

If you are sending the Munce 2024 Summer Catalog, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-JUN-R.TXT = Summer Catalog
    (27-May-2024 thru 6-Jul-2024)
  • M-JUN-RF.TXT = Summer Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-MAY-R.TXT = Spring Catalog
    (8-Apr-2024 thru 25-May-2024)
  • M-MAY-RF.TXT = Spring Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-MAY-C.TXT = Spring Catalog – Conservative
    (8-Apr-2024 thru 25-May-2024)
  • M-MAY-CF.TXT = Spring Catalog – Conservative (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-APR-R1.TXT = Spring Flyer
    (25-Mar-2024 thru 25-May-2024)
  • M-APR-RF.TXT = Spring Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSM Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Dayspring Q2-2024 Price Update

If you have BSMGR set up to use the price point reference file (as described here), you need to download the current reference file.

  • Version 8.11 (and earlier) –
    1. Download the Zipped data files by clicking here.
    2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  • Version 9.00
    • You should have already received the current file via the automatic cloud update routine.
    • If you don’t have the newest Dayspring file, you can manually trigger the cloud update routine.
      1. MAKE SURE ALL STATIONS ARE OUT OF Bookstore Manager.
      2. At Enter Program Name, enter “SCHEDULE”.
      3. Make sure “Update BOOK” is checked. (All should be checked, but the BOOK portion includes the current Dayspring files.)
      4. Click the “Check for Regular Updates Now” button and wait for the routine to finish.
      5. Click the “Start” button and wait for the routine to finish.
      6. Once the routine is completed, all stations can get back into Bookstore Manager.

Please let us know if you have any problems downloading or extracting the file.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2024 Spring Flyer and Catalog

If you are sending the Munce 2024 Spring Flyer and/or Catalog, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-MAY-R.TXT = Spring Catalog
    (8-Apr-2024 thru 25-May-2024)
  • M-MAY-RF.TXT = Spring Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-MAY-C.TXT = Spring Catalog – Conservative
    (8-Apr-2024 thru 25-May-2024)
  • M-MAY-CF.TXT = Spring Catalog – Conservative (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-APR-R1.TXT = Spring Flyer
    (25-Mar-2024 thru 25-May-2024)
  • M-APR-RF.TXT = Spring Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSM Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2024 Easter Catalog

If you are sending the Munce 2024 Easter Catalog, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-MAR-R.TXT = Easter Catalog
    (26-Feb-2024 thru 6-Apr-2024)
  • M-MAR-RF.TXT = Easter Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-FEB-R.TXT = Winter Flyer
    (29-Jan-2024 thru 24-Feb-2024)
  • M-FEB-RF.TXT = Winter Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSM Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

CPE 2024 Winter Show in Charleston, SC

Who’s going to Charleston?

We’re going to Charleston!

We look forward to seeing you in Charleston!

As always, we will be presenting free training sessions on Sunday morning from 8:30 to 9:45. Learn more about the software. Share ways you are using various features. And, we’ll finish in plenty of time for you to make it to Praise & Worship starting at 10:00.

We will also be in our booth (#314) while the show floor is open. We’d love for you to stop by so we can pray over you, your staff, and your ministry to your community.

If you’ve been watching our live Wake-Up-Wednesday presentations, you know we have lots of new features that were released over the past few months. If you miss part of the training on Sunday (or sleep in and totally miss it!), feel free to ask us about it.

We pray that you are having a positive impact on the lives of those who come into your store.

Jon and Steven (The Twins!)

Bookstore Manager Software
201 Fannin St.
Abilene, TX 79603

Munce 2024 Winter Flyer

If you are sending the Munce 2024 Winter Flyer, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-FEB-R.TXT = Winter Flyer
    (29-Jan-2024 thru 24-Feb-2024)
  • M-FEB-RF.TXT = Winter Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-JAN-R.TXT = New Year Catalog
    (1-Jan-2024 thru 27-Jan-2024)
  • M-JAN-RF.TXT = New Year Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Dayspring 2024-Q1 Price Update

If you have BSMGR set up to use the price point reference file (as described here), you need to download the current reference file.

  • Version 8.11 (and earlier) –
    1. Download the Zipped data files by clicking here.
    2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  • Version 9.00
    • You should have already received the current file via the automatic cloud update routine.
    • If you don’t have the newest Dayspring file, you can manually trigger the cloud update routine.
      1. MAKE SURE ALL STATIONS ARE OUT OF Bookstore Manager.
      2. At Enter Program Name, enter “SCHEDULE”.
      3. Make sure “Update BOOK” is checked. (All should be checked, but the BOOK portion includes the current Dayspring files.)
      4. Click the “Check for Regular Updates Now” button and wait for the routine to finish.
      5. Click the “Start” button and wait for the routine to finish.
      6. Once the routine is completed, all stations can get back into Bookstore Manager.

If you have any problems downloading or extracting the file, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

2024 New Year’s Day Office Hours


Friday, December 29th: All of our support techs will be out of the office from noon (Central) through the rest of the day, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2nd.

Saturday and Sunday, December 30th and 31st: We will monitor our emergency support number (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2nd.

Monday, January 1st: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2nd.


Our emergency support number (325-690-5599) is available for help with critical issues, such as the inability to perform sales, accept credit cards, or burn discs. Leave a message, and your call will be returned as soon as possible.

Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find the emergency support number along with other contact options.


Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

End of Year Programs in BSMGR

As we approach the end of the year, there are some programs you may want to consider running to prepare for the new year.


APHU – Vendor History Update (Platinum users only)
• The APHU program moves year-to-date totals spent with each vendor to last year’s totals.
• The information is shown on APM.
• This program is usually run in late December.

APVE – Vendor Invoice Edit/Delete
• Drops Accounts Payable invoices/credit memos that have been paid from 1 to 60 months, as set up in SYS | Config File | Change Misc. Configurations | # 3000.

ARHU – Customer History Utility
• The “Delete History” option deletes Accounts Receivable history prior to the date entered.

BVH – Rental/Library History Roll
• This program zeroes out current period rentals.
• Total rentals and total fees are not affected.

IVD – Delete Old P.O. #’s
• Deletes purchase orders by date.
• Deletes old purchase orders dated prior to the date entered.

IVSD – Delete Special Orders
• You specify the number of days to keep (up to 999).
• You specify (by status) which will be deleted. Options are “Received”, “Shelved”, “Picked Up”, “Unavailable” and “Shipped”.

MLD – Delete Customer by Date
• You can identify up to three customer types that will not be deleted. By default, churches (Customer Type “C”) will not be deleted.
• All other customers with a “last activity date” prior to the deletion date will be removed.

MLUL – Mailing Utilities
• The “History Roll” option moves current purchase totals and current transactions to last year’s purchase/transaction totals. Total purchases/transactions are not affected.
• The “Purge Tracking Detail” option will remove tracking records older than the input date.

SLTD – Transaction Deletions
• Since transactions saved for viewing through the SLTR program use up to 75 lines per transaction, you may periodically need to run this SLTD program to clear the file of older transactions.


Remember, you can use the SCHEDULE program to automate some of the periodically run programs. You will need to have SCHEDULE run from the Windows Task Scheduler.

For example,

  1. You need to consistently back up your store’s data. If enabled, the SCHEDULE program will do three backups.
    1. Up to 31 days of archives. This allows you to undo a mistake up to a month after the fact.
    2. Copy all BSMGR files to another computer. This other computer can be quickly changed to become a temporary server if the main server fails.
    3. Copy all BSMGR files to a removable backup device (normally a USB flash drive). This gives you an off-site backup in case your computers are stolen or damaged by flood or fire.
  2. You should run IVT daily to have a historic snapshot for comparing inventory totals.
  3. You can choose to have your inventory history rolled weekly and/or monthly.
  4. You can have IVD run every week.
  5. You can update the RFM (Recency/Frequency/Monetary) ranking of all customers.
  6. You can get database updates every night.
  7. You can submit sales data to EOI so you can take full advantage of the Best Seller data from IVDI.
  8. You can automatically keep your store’s inventory counts reflected on your BSMGR website.

For help adding SCHEDULE to the Windows Task Scheduler, click the appropriate link below. You only need to set this up on one computer per location (normally the server).


Please contact us if you have any questions or need help getting SCHEDULE set up.

Remember, you can view ECN notices and other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)