CPE 2024 Winter Show in Charleston, SC

Who’s going to Charleston?

We’re going to Charleston!

We look forward to seeing you in Charleston!

As always, we will be presenting free training sessions on Sunday morning from 8:30 to 9:45. Learn more about the software. Share ways you are using various features. And, we’ll finish in plenty of time for you to make it to Praise & Worship starting at 10:00.

We will also be in our booth (#314) while the show floor is open. We’d love for you to stop by so we can pray over you, your staff, and your ministry to your community.

If you’ve been watching our live Wake-Up-Wednesday presentations, you know we have lots of new features that were released over the past few months. If you miss part of the training on Sunday (or sleep in and totally miss it!), feel free to ask us about it.

We pray that you are having a positive impact on the lives of those who come into your store.

Jon and Steven (The Twins!)

Bookstore Manager Software
201 Fannin St.
Abilene, TX 79603

2024 New Year’s Day Office Hours


Friday, December 29th: All of our support techs will be out of the office from noon (Central) through the rest of the day, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2nd.

Saturday and Sunday, December 30th and 31st: We will monitor our emergency support number (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2nd.

Monday, January 1st: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2nd.


Our emergency support number (325-690-5599) is available for help with critical issues, such as the inability to perform sales, accept credit cards, or burn discs. Leave a message, and your call will be returned as soon as possible.

Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find the emergency support number along with other contact options.


Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

“On the Road Again” – See you in Lexington!

The twins are looking forward to connecting with many of you next week at CPE in Lexington!

As always, we will provide free training at the show – scheduled from 8:00 AM to 9:30 AM on Sunday morning (Aug 6th).

If that’s too early, Steven and Jon will be available in our booth (#804) while the show floor is open.

We continue working to provide improvements that help make things easier for you. Here’s a short list highlighting a few things recently added…

  • Automatically add a “Convenience Fee” to credit card transaction
  • Added support for SFTP (for changes made by Ingram for electronic ordering)
  • We’ve had support for sending emails using Google’s OAUTH (Gmail) for a few years. We recently added support for Microsoft’s OATH for sending emails using Office 365/Outlook.
  • Food Labels (1″ x 1″)
  • Jewelry (barbell-shaped) labels

Plus, we are doing our final testing on sending text messages directly from within BSMGR to your customers. Our initial thoughts are that it would be useful for special order notifications, texting receipts, and maybe notifying cafe customers that their order is ready to be picked up. We’d love to hear some feedback from you on how integrated texting would help you better serve your customers.

Stop by the booth (#804) and ask any questions you have. It can be about recently added features or maybe something that’s been there for a long time, but you want to start taking advantage of it in your store.

–OR–

You can just stop by to say “Hi!”

Whether or not you are attending CPE, we pray that you are having a positive impact on the lives of those that come to your store.

Shane Price

Bookstore Manager, Inc.
201 Fannin St.
Abilene, TX 79603

Memorial Day 2023 Support Hours

Our office will be closed on Monday, May 29th in honor of Memorial Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) on Monday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 690-5500. Leave a message and your call will be returned as soon as possible.

Our normal weekend emergency support will be available on Saturday and Sunday.

Non-emergency calls from Saturday, Sunday, and Monday will be returned during normal business hours on Tuesday, May 30th.

We hope you have a blessed Memorial Day weekend!

Remember, you can view monthly program changes and other archived emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

2022 Christmas and 2023 New Year’s Day Office Hours

Friday, December 23rd: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, December 27th.

Saturday and Sunday, December 24th and 25th: We will monitor our emergency support number (see below). Non-emergency calls will be returned during normal business hours on Tuesday, December 27th.

Monday, December 26th: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, December 27th.


Sunday, January 1st: We will monitor our emergency support number (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 3rd.

Monday, January 2nd: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 3rd.


Our emergency support number (325-690-5599) is available for help with critical issues, such as the inability to perform sales, accept credit cards, or burn discs. Leave a message and your call will be returned as soon as possible.

Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find the emergency support number along with other contact options.


Merry Christmas and Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

2022 Thanksgiving Hours

From all of us at Bookstore Manager Software, we wish you, your families, and your staff a safe and blessed Thanksgiving. We are thankful for each and every one of you!

Holiday Support Hours

  • Thursday, November 24th (Thanksgiving Day)
    Our office will be closed so we can spend time with our families.
  • Friday, November 25th (“Black Friday”)
    Our office will be closed, but we will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, November 28th.
  • Saturday, November 26th and Sunday, November 27th
    Our weekend emergency support number will be monitored like normal for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, November 28th.

Happy Thanksgiving from Your BSMGR Support Team!

support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT at “Enter Program Name” to put your support request directly on our support docket.

Holiday Hours for Labor Day 2022

Our office will be closed on Monday, September 5th for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 6th.

We hope you have a blessed Labor Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use  SPT  at “Enter Program Name” to put your support request directly on our support docket.

2020 Christmas Blessing

Sometimes the holidays remind us of what we’ve lost, and we feel like we are all alone. While 2020 has been a difficult year, we are grateful for the reminder that Christmas provides of God’s great love and mercy, shown through sending his Son to live as one of us.

As we close this year, we wish to express our deep gratitude for the work you are doing for the Kingdom and the privilege we have in being a small part of your ministry. As the new year approaches, we pray that God’s grace and blessings will sustain you throughout 2021.

Merry Christmas!
From all of us at Bookstore Manager

All this took place to fulfill what the Lord had said through the prophet: “The virgin will conceive and give birth to a son, and they will call him Immanuel” (which means “God with us”).
– Matthew 1:22-23 (NIV)

Christmas 2020 and New Year’s Day 2021 Holiday Support Hours

Thursday, December 24th (Christmas Eve):
Our office will close at noon (Central time), but we will monitor our emergency support number that afternoon for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 28th.

Friday, December 25th (Christmas Day):
Our office will be closed. Any messages left will be returned during normal business hours on Monday, December 28th.

Saturday and Sunday, December 26th and December 27th:
We will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 28th.


Thursday, December 31st (New Year’s Eve):
Our office will close at 5:00 PM (Central time).

Friday, January 1st (New Year’s Day):
Our office will be closed, but we will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, January 4th.

Saturday and Sunday, January 2nd and January 3rd:
We will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, January 4th.


Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find it along with other contact options.


Merry Christmas and Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

Holiday Hours for Labor Day 2020

Our office will be closed on Monday, September 7th for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales, accept credit cards or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 8th.

We hope you have a blessed Labor Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use  SPT  at “Enter Program Name” to put your support request directly on our support docket.