Sales

Our office will be closed on Thursday (7/4) and Friday (7/5) in honor of Independence Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible.

Non-emergency calls from Thursday through Sunday will be returned during normal business hours on Monday, July 8^th.

We hope you have a blessed holiday!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Who’s going to Charleston?

We’re going to Charleston!

We look forward to seeing you in Charleston!

As always, we will be presenting free training sessions on Sunday morning from 8:30 to 9:45. Learn more about the software. Share ways you are using various features. And, we’ll finish in plenty of time for you to make it to Praise & Worship starting at 10:00.

We will also be in our booth (#314) while the show floor is open. We’d love for you to stop by so we can pray over you, your staff, and your ministry to your community.

If you’ve been watching our live Wake-Up-Wednesday presentations, you know we have lots of new features that were released over the past few months. If you miss part of the training on Sunday (or sleep in and totally miss it!), feel free to ask us about it.

We pray that you are having a positive impact on the lives of those who come into your store.

Jon and Steven (The Twins!)

Bookstore Manager Software
201 Fannin St.
Abilene, TX 79603

Friday, December 29^th: All of our support techs will be out of the office from noon (Central) through the rest of the day, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2^nd.

Saturday and Sunday, December 30^th and 31^st: We will monitor our emergency support number (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2^nd.

Monday, January 1^st: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2^nd.

Our emergency support number (325-690-5599) is available for help with critical issues, such as the inability to perform sales, accept credit cards, or burn discs. Leave a message, and your call will be returned as soon as possible.

Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find the emergency support number along with other contact options.

Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

The twins are looking forward to connecting with many of you next week at CPE in Lexington!

As always, we will provide free training at the show – scheduled from 8:00 AM to 9:30 AM on Sunday morning (Aug 6th).

If that’s too early, Steven and Jon will be available in our booth (#804) while the show floor is open.

We continue working to provide improvements that help make things easier for you. Here’s a short list highlighting a few things recently added…

• Automatically add a “Convenience Fee” to credit card transaction
• Added support for SFTP (for changes made by Ingram for electronic ordering)
• We’ve had support for sending emails using Google’s OAUTH (Gmail) for a few years. We recently added support for Microsoft’s OATH for sending emails using Office 365/Outlook.
• Food Labels (1″ x 1″)
• Jewelry (barbell-shaped) labels

Plus, we are doing our final testing on sending text messages directly from within BSMGR to your customers. Our initial thoughts are that it would be useful for special order notifications, texting receipts, and maybe notifying cafe customers that their order is ready to be picked up. We’d love to hear some feedback from you on how integrated texting would help you better serve your customers.

Stop by the booth (#804) and ask any questions you have. It can be about recently added features or maybe something that’s been there for a long time, but you want to start taking advantage of it in your store.

–OR–

You can just stop by to say “Hi!”

Whether or not you are attending CPE, we pray that you are having a positive impact on the lives of those that come to your store.

Shane Price

Bookstore Manager, Inc.
201 Fannin St.
Abilene, TX 79603

Our office will be closed on Monday, May 29^th in honor of Memorial Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) on Monday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 690-5500. Leave a message and your call will be returned as soon as possible.

Our normal weekend emergency support will be available on Saturday and Sunday.

Non-emergency calls from Saturday, Sunday, and Monday will be returned during normal business hours on Tuesday, May 30^th.

We hope you have a blessed Memorial Day weekend!

Remember, you can view monthly program changes and other archived emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Friday, December 23^rd: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, December 27^th.

Saturday and Sunday, December 24^th and 25^th: We will monitor our emergency support number (see below). Non-emergency calls will be returned during normal business hours on Tuesday, December 27^th.

Monday, December 26^th: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, December 27^th.

Sunday, January 1^st: We will monitor our emergency support number (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 3^rd.

Monday, January 2nd: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 3^rd.

Our emergency support number (325-690-5599) is available for help with critical issues, such as the inability to perform sales, accept credit cards, or burn discs. Leave a message and your call will be returned as soon as possible.

Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find the emergency support number along with other contact options.

Merry Christmas and Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

From all of us at Bookstore Manager Software, we wish you, your families, and your staff a safe and blessed Thanksgiving. We are thankful for each and every one of you!

Holiday Support Hours

• Thursday, November 24^th (Thanksgiving Day)
  Our office will be closed so we can spend time with our families.
• Friday, November 25^th (“Black Friday”)
  Our office will be closed, but we will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, November 28^th.
• Saturday, November 26^th and Sunday, November 27^th
  Our weekend emergency support number will be monitored like normal for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, November 28^th.

Happy Thanksgiving from Your BSMGR Support Team!

support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT at “Enter Program Name” to put your support request directly on our support docket.