November 2024 - Bookstore Manager Emails

Holiday Support Hours

Thursday, November 28^th (Thanksgiving Day)Our office will be closed so we can spend time with our families.
Friday, November 29^th (“Black Friday”)Our office will be closed, but we will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 2^nd.
Saturday, November 30^th and Sunday, December 1^st Our weekend emergency support number will be monitored like normal for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 2^nd.

Happy Thanksgiving from Your BSM Support Team!

support@bsmgr.com | (800) 997-6724 (option 2)

Remember you can use SPT at “Enter Program Name” to put your support request directly on our support docket.

If you are sending the Munce 2024 Countdown to Christmas Catalog, please download and process the data file that will prepare your inventory.

Get the current Munce catalog files…
- Version 8.11 (and earlier) –
  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
- Version 9.00 –
  - You should receive the files as part of the automatic cloud update routine.
  - If you want to get them now, you can manually trigger the cloud update routine.
    1. Make sure all stations are out of BSMGR.
    2. At “Enter Program Name”, enter “SCHEDULE”.
    3. Click the “Check for Regular Updates Now” button.
    4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
    5. Click the “Start” button and wait for the routine to finish.
    6. All stations can now get back into BSMGR.
In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
At the “Enter File Name” prompt, type the file name that matches the one you are sending out (see below), then click the OK button.
If you enter a flexible date file name, you will be prompted for the start and end dates of the sale.
Any products in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

M-DEC-R.TXT = Countdown to Christmas
(2-Dec-2024 thru 4-Jan-2025)
M-DEC-RF.TXT = Countdown to Christmas (Flexible)
(Flexible dates – you set them when running IVPROMO)

M-CHR-R.TXT = Christmas Flyer
(11-Nov-2024 thru 21-Dec-2024)
M-CHR-RF.TXT = Christmas Flyer (Flexible)
(Flexible dates – you set them when running IVPROMO)

M-2DAY-R.TXT = 2-Day Sale Flyer
(29-Nov-2024 thru 30-Nov-2024)
M-2DAY-F.TXT = 2-Day Sale Flyer (Flexible)
(Flexible dates – you set them when running IVPROMO)

M-NOV-R1.TXT = Christmas Sale Catalog (ends 11/30)
(28-Oct-2024 thru 30-Nov-2024)
M-NOV-R2.TXT = Christmas Sale Catalog (ends 12/28)
(28-Oct-2024 thru 28-Dec-2024)
M-NOV-RF.TXT = Christmas Sale Catalog (Flexible)
(Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSM Support Team
support@bsmgr.com | (800) 997-6724 (option 2)