2024 New Year’s Day Office Hours


Friday, December 29th: All of our support techs will be out of the office from noon (Central) through the rest of the day, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2nd.

Saturday and Sunday, December 30th and 31st: We will monitor our emergency support number (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2nd.

Monday, January 1st: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2nd.


Our emergency support number (325-690-5599) is available for help with critical issues, such as the inability to perform sales, accept credit cards, or burn discs. Leave a message, and your call will be returned as soon as possible.

Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find the emergency support number along with other contact options.


Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

End of Year Programs in BSMGR

As we approach the end of the year, there are some programs you may want to consider running to prepare for the new year.


APHU – Vendor History Update (Platinum users only)
• The APHU program moves year-to-date totals spent with each vendor to last year’s totals.
• The information is shown on APM.
• This program is usually run in late December.

APVE – Vendor Invoice Edit/Delete
• Drops Accounts Payable invoices/credit memos that have been paid from 1 to 60 months, as set up in SYS | Config File | Change Misc. Configurations | # 3000.

ARHU – Customer History Utility
• The “Delete History” option deletes Accounts Receivable history prior to the date entered.

BVH – Rental/Library History Roll
• This program zeroes out current period rentals.
• Total rentals and total fees are not affected.

IVD – Delete Old P.O. #’s
• Deletes purchase orders by date.
• Deletes old purchase orders dated prior to the date entered.

IVSD – Delete Special Orders
• You specify the number of days to keep (up to 999).
• You specify (by status) which will be deleted. Options are “Received”, “Shelved”, “Picked Up”, “Unavailable” and “Shipped”.

MLD – Delete Customer by Date
• You can identify up to three customer types that will not be deleted. By default, churches (Customer Type “C”) will not be deleted.
• All other customers with a “last activity date” prior to the deletion date will be removed.

MLUL – Mailing Utilities
• The “History Roll” option moves current purchase totals and current transactions to last year’s purchase/transaction totals. Total purchases/transactions are not affected.
• The “Purge Tracking Detail” option will remove tracking records older than the input date.

SLTD – Transaction Deletions
• Since transactions saved for viewing through the SLTR program use up to 75 lines per transaction, you may periodically need to run this SLTD program to clear the file of older transactions.


Remember, you can use the SCHEDULE program to automate some of the periodically run programs. You will need to have SCHEDULE run from the Windows Task Scheduler.

For example,

  1. You need to consistently back up your store’s data. If enabled, the SCHEDULE program will do three backups.
    1. Up to 31 days of archives. This allows you to undo a mistake up to a month after the fact.
    2. Copy all BSMGR files to another computer. This other computer can be quickly changed to become a temporary server if the main server fails.
    3. Copy all BSMGR files to a removable backup device (normally a USB flash drive). This gives you an off-site backup in case your computers are stolen or damaged by flood or fire.
  2. You should run IVT daily to have a historic snapshot for comparing inventory totals.
  3. You can choose to have your inventory history rolled weekly and/or monthly.
  4. You can have IVD run every week.
  5. You can update the RFM (Recency/Frequency/Monetary) ranking of all customers.
  6. You can get database updates every night.
  7. You can submit sales data to EOI so you can take full advantage of the Best Seller data from IVDI.
  8. You can automatically keep your store’s inventory counts reflected on your BSMGR website.

For help adding SCHEDULE to the Windows Task Scheduler, click the appropriate link below. You only need to set this up on one computer per location (normally the server).


Please contact us if you have any questions or need help getting SCHEDULE set up.

Remember, you can view ECN notices and other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

2023 Christmas and 2024 New Year’s Day Holiday Support Hours

Saturday and Sunday, December 23rd and 24th: We will monitor our emergency support number (see below). Non-emergency calls will be returned during normal business hours on Wednesday, December 27th.

Monday, December 25th: Our office will be closed. SPT, emails, and voicemails will be returned during normal business hours on Wednesday, December 27th.

Tuesday, December 26th: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Wednesday, December 27th.


Saturday and Sunday, December 30th and 31st: We will monitor our emergency support number (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2nd.

Monday, January 1st: Our office will be closed, but our emergency support number will be monitored (see below). Non-emergency calls will be returned during normal business hours on Tuesday, January 2nd.


Our emergency support number (325-690-5599) is available for help with critical issues, such as the inability to perform sales, accept credit cards, or burn discs. Leave a message, and your call will be returned as soon as possible.

Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find the emergency support number along with other contact options.


Merry Christmas and Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2024 New Year Catalog

If you are sending the Munce 2024 New Year Catalog, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-JAN-R.TXT = New Year Catalog
    (1-Jan-2024 thru 27-Jan-2024)
  • M-JAN-RF.TXT = New Year Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)