Email Whitelisting Instructions

Many e-mail and Internet companies are now using programs to block unwanted e-mail, often called spam. Sometimes, however, these programs block messages you want to get.

To ensure you are receiving your emails from Bookstore Manager, do the following:
Be sure to add the Bookstore Manager billing, sales, and support email addresses (, and to your email white list to ensure the best chance of receiving our messages.

A whitelist is a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.

Why is this important?

Unsolicited, unwanted advertising e-mail, commonly known as “spam”, has become a big problem. It’s reached such proportions that most e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad. However, there is something you can do to keep your subscription’s content from falling into the false positive trap. You can fight the blacklists with a “white-list”.

White-list us now, before you miss any more of our messages.

Every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service center for instructions. If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.


1. In your inbox, locate an email from, and
2. Drag the emails to the “Primary” tab of your inbox.
Gmail Whitelisting

3. You’ll see that our emails will go to your primary folder in the future!


Yahoo! Mail

When opening an email message, a “+” symbol should display next to From: and the sender’s name. Select this and an “Add to contacts” pop-up should appear. Select “Save”.
Yahoo Whitelisting


Mac Mail

Select “Mail” and “Preferences” from the top menu.
Mac White Listing 1

In the “Preferences” window, click the “Rules” icon. Click the “Add Rule” button.
Mac White Listing 2

In the “Rules” window, type a name for your rule in the “Description” field. Use the following settings: “If any of the following conditions are met: From Contains.” Type the sender’s email address in the text field beside “Contains.”
Mac White Listing 3

Select “Move Message” and “Inbox” from the drop-down menus. Click “OK” to save the rule.


Outlook 2003 & Later

Right-click on the message in your inbox. Select “Junk E-mail” from the menu. Click “Add Sender to Safe Senders List.”
Outlook White Listing


For other email service providers and clients (such as iPhone, Android, etc.) please add us as a contact in your address book. Further instructions can be found here.