Month: November 2019

From all of us at Bookstore Manager Software, we wish you, your families, and your staff a safe and blessed Thanksgiving. We are thankful for each and every one of you!

Special Support Hours

Thursday, November 28^th (Thanksgiving Day)
Our office will be closed so we can spend time with our families.

Friday, November 29^th (“Black Friday”)
Our office will be closed, but we will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 2^nd.

Saturday, November 30^th and Sunday, December 1^st:
Our weekend emergency support number will be monitored like normal for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 2^nd.

Happy Thanksgiving from Your BSMGR Support Team!

support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT at “Enter Program Name” to put your support request directly on our support docket.

NOTE: If you are not sending the Munce 2019 Countdown to Christmas Catalog, you can ignore this message.

If you are sending the Munce 2019 Countdown to Christmas Catalog, please download and process the data file that will prepare your inventory.

1. Download the Zipped catalog data files by clicking here.
2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

• M-NOV-RN.TXT = Regular Christmas Sale Event Catalog (ends 11/30)
  (4-Nov-2019 thru 30-Nov-2019)
• M-NOV-RD.TXT = Regular Christmas Sale Event Catalog (ends 12/24)
  (4-Nov-2019 thru 24-Dec-2019)
• M-NOV-RF.TXT = Regular Christmas Sale Event Catalog
  (Flexible dates – you set when running IVPROMO)

• M-NOV-CN.TXT = Conservative Christmas Sale Event Catalog (ends 11/30)
  (4-Nov-2019 thru 30-Nov-2019)
• M-NOV-CD.TXT = Conservative Christmas Sale Event Catalog (ends 12/24)
  (4-Nov-2019 thru 24-Dec-2019)
• M-NOV-CF.TXT = Conservative Christmas Sale Event Catalog
  (Flexible dates – you set when running IVPROMO)

• M-2DAY-R.TXT = 2 Day Regular Flyer (After Thanksgiving)
  (29-Nov-2019 and 30-Nov-2019)
• M-2DAY-RF.TXT = 2 Day Regular Flyer
  (Flexible dates – you set when running IVPROMO)

• M-CMAS-R.TXT = Christmas Flyer (Nov/Dec)
  (11-Nov-2019 thru 24-Dec-2019)
• M-CMAS-RF.TXT = Christmas Flyer
  (Flexible dates – you set when running IVPROMO)

• M-DEC-R.TXT = Countdown to Christmas Catalog
  (2-Dec-2019 thru 24-Dec-2019)
• M-DEC-RF.TXT = Countdown to Christmas Catalog
  (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)