Microsoft® Windows® 10 Hardware Test Results
Prior to Microsoft’s release of Windows 10, we urged caution/restraint in installing the free upgrade. We needed time to test hardware we’ve sold with their newest operating system. If you didn’t see our earlier emails and posts, you can read them here and here. At the time, we anticipated giving you the results of our testing before January, 2016. The purpose of this message is to share the results of our testing.
With the holiday season upon us (Thanksgiving and Christmas), we still recommend waiting until January before installing the Windows 10 upgrade. It’s possible to have issues with drivers for motherboards (onboard audio, onboard video, onboard networking, etc.) that we don’t have available in our office and can’t test. Plus, you may experience frustration or feel that you are wasting time trying to get accustomed to the operating system’s new user interface while customers are waiting on you and your frontliners.
As expected, we haven’t encountered any problems with Bookstore Manager Software on Windows 10. However, we have found some hardware that doesn’t work on Windows 10.
First, the Good News! (Working Hardware Devices)
| Equipment | Status/Notes |
|---|---|
| Cherry® PS/2 and USB Keyboard | Works with Windows 10. |
| IDTECH® USB Keyboard | Works with Windows 10. |
| VeriFone® 1000se USB (Debit PIN Pad) | Works with Windows 10. |
| Logic Controls® LV3000U (LCD Color Customer Price Display Pole) | Works with Windows 10. |
| Zebra® LP2824+ USB (Thermal Label Printer) | Works with Windows 10. |
| Star® TSP100 (TSP143U) (Thermal Receipt Printer) | Works with Windows 10. |
| Datalogic® Heron D130 (USB Barcode Scanner) | Works with Windows 10. Requires having XHCI disabled in Intel BIOS. |
| Datalogic® Gryphon D130 (USB Barcode Scanner) | Works with Windows 10. |
| Datalogic® QuickScan L (QD2330-BK) (USB Barcode Scanner) | Works with Windows 10. |
| Symbol® LS2208 (USB Barcode Scanner) | Works with Windows 10. |
| Honeywell® 1200G (USB Barcode Scanner) | Works with Windows 10. |
Now, the Bad News (Devices That Do Not Work)
| Equipment | Reason/Notes |
|---|---|
| Janam® XP20 (Portable Barcode Scanner for cycle counting) | Manufacturer drivers are not compatible with Windows 10. |
| Logic Controls® PD3000 USB (Customer Price Display Pole) | Manufacturer drivers are not compatible with Windows 10. |
| Computer systems we sold with Intel® Atom Processors | Motherboard’s onboard video drivers are not compatible with Windows 10. |
Finally, the Unknowns…
Some older hardware was not tested because:
- It uses older serial or parallel connectors (not included on newer computers);
- We do not have access to the hardware; or
- The manufacturer has not released drivers for Windows 7 or later.
| Equipment | Status/Notes |
|---|---|
| VeriFone® 1000se Serial (Debit PIN Pad) | Did not test on Windows 10 – DB9 Serial port device. |
| Logic Controls® PD3000 Serial (Customer Price Display Pole) | Did not test on Windows 10 – DB9 Serial port device. |
| Zebra® LP2824 (Parallel Label Printer) | Did not test on Windows 10 – Parallel port device. |
| Star® TSP200, TSP242, DP8340, TSP600 (USB Thermal Receipt Printers) | Did not test on Windows 10 – Parallel port devices -or- We do not have one in the office for testing. |
| Axiohm® A795 (USB Thermal Receipt Printer) | Manufacturer is no longer supporting this hardware. |
| Logic Controls® PS/2 Keyboard | Does not work with Windows 7 or 8.x. Did not test on Windows 10. |
If you’ve installed Windows 10 on a computer using hardware not listed here, please let us know what your experience has been.
Remember, you can view ECN notices and other emailed communications from Bookstore Manager at emails.bsmgr.com.
Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
