Windows 10 Hardware Test Results

Microsoft® Windows® 10 Hardware Test Results

Prior to Microsoft’s release of Windows 10, we urged caution/restraint in installing the free upgrade. We needed time to test hardware we’ve sold with their newest operating system. If you didn’t see our earlier emails and posts, you can read them here and here. At the time, we anticipated giving you the results of our testing before January, 2016. The purpose of this message is to share the results of our testing.

With the holiday season upon us (Thanksgiving and Christmas), we still recommend waiting until January before installing the Windows 10 upgrade. It’s possible to have issues with drivers for motherboards (onboard audio, onboard video, onboard networking, etc.) that we don’t have available in our office and can’t test. Plus, you may experience frustration or feel that you are wasting time trying to get accustomed to the operating system’s new user interface while customers are waiting on you and your frontliners.

As expected, we haven’t encountered any problems with Bookstore Manager Software on Windows 10. However, we have found some hardware that doesn’t work on Windows 10.


First, the Good News! (Working Hardware Devices)

Equipment Status/Notes
Cherry® PS/2 and USB Keyboard Works with Windows 10.
IDTECH® USB Keyboard Works with Windows 10.
VeriFone® 1000se USB
(Debit PIN Pad)
Works with Windows 10.
Logic Controls® LV3000U
(LCD Color Customer Price Display Pole)
Works with Windows 10.
Zebra® LP2824+ USB
(Thermal Label Printer)
Works with Windows 10.
Star® TSP100 (TSP143U)
(Thermal Receipt Printer)
Works with Windows 10.
Datalogic® Heron D130
(USB Barcode Scanner)
Works with Windows 10.
Requires having XHCI disabled in Intel BIOS.
Datalogic® Gryphon D130
(USB Barcode Scanner)
Works with Windows 10.
Datalogic® QuickScan L (QD2330-BK)
(USB Barcode Scanner)
Works with Windows 10.
Symbol® LS2208
(USB Barcode Scanner)
Works with Windows 10.
Honeywell® 1200G
(USB Barcode Scanner)
Works with Windows 10.


Now, the Bad News (Devices That Do Not Work)

Equipment Reason/Notes
Janam® XP20
(Portable Barcode Scanner for cycle counting)
Manufacturer drivers are not compatible with Windows 10.
Logic Controls® PD3000 USB
(Customer Price Display Pole)
Manufacturer drivers are not compatible with Windows 10.
Computer systems we sold with Intel® Atom Processors Motherboard’s onboard video drivers are not compatible with Windows 10.


Finally, the Unknowns…

Some older hardware was not tested because:

  • It uses older serial or parallel connectors (not included on newer computers);
  • We do not have access to the hardware; or
  • The manufacturer has not released drivers for Windows 7 or later.

Equipment Status/Notes
VeriFone® 1000se Serial
(Debit PIN Pad)
Did not test on Windows 10 – DB9 Serial port device.
Logic Controls® PD3000 Serial
(Customer Price Display Pole)
Did not test on Windows 10 – DB9 Serial port device.
Zebra® LP2824
(Parallel Label Printer)
Did not test on Windows 10 – Parallel port device.
Star® TSP200, TSP242, DP8340, TSP600
(USB Thermal Receipt Printers)
Did not test on Windows 10 – Parallel port devices -or-
We do not have one in the office for testing.
Axiohm® A795
(USB Thermal Receipt Printer)
Manufacturer is no longer supporting this hardware.
Logic Controls® PS/2 Keyboard Does not work with Windows 7 or 8.x.
Did not test on Windows 10.


If you’ve installed Windows 10 on a computer using hardware not listed here, please let us know what your experience has been.

Remember, you can view ECN notices and other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Holiday Support Hours (Thanksgiving 2015)

From all of us at Bookstore Manager Software, we wish you, your families, and your staff a safe and blessed Thanksgiving. We are thankful for each and every one of you!

Special Support Hours

Thursday, November 26th (Thanksgiving Day)
Our office will be closed so we can spend time with our families.
Friday, November 27th (“Black Friday”)
Our support team will be available for all calls during normal business hours (8am to 6pm Central Time).

Happy Thanksgiving from Your BSMGR Support Team!

support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT at “Enter Program Name” to put your support request directly on our support docket.

BSMGR on Facebook     BSMGR YouTube Channel

Munce 2Day Sale Setup (Nov-2015)

Munce 2Day Sale Promo File

If you are not using Munce catalogs, please disregard this email.

Munce allows stores to choose the dates of the annual 2Day sale held in November/December.

Once you install the November 2015 update, you should have the current 2Day file.

Run IVPROMO in BSMGR and enter “M-2DAY-R.TXT” for the file name. You should get a window that allows you to enter the “Sale Start Date” and “Sale End Date”. As indicated on the screen, please enter the dates you want to use for your store’s 2Day sale in month, day and year (MMDDYY) format, then click the “OK=F5” button to set up the sale dates in IVM.

If you have any problems or questions, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Program Changes on November 2015 Update

RMS Version 8.00S Program Changes on the November 2015 Update


The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.


As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.


AREM:
EMAILED INVOICES – SOME ISBN NUMBERS WERE NOT PRINTING. THEY WERE SHOWING DEPT NUMBERS INSTEAD.
ARM:
EMAIL VALIDATION – NOW CHECKS FOR COMMON TYPOS IN EMAILS FOR ALL THE ADDRESSES YOU CAN ADD. ALSO ALLOWS FOR NEW, LONGER ROOT DOMAINS SUCH AS “.CHURCH”.
BSMCRCD:
ADDED DATE/TIME STAMP TO RECEIPT.
IVDI:
ADDED NEW BIBLE TRANSLATION (TREE OF LIFE VERSION).
IVDI3:
ADDED NEW BIBLE TRANSLATION (TREE OF LIFE VERSION).
IVDIPG2:
ADDED NEW BIBLE TRANSLATION (TREE OF LIFE VERSION).
IVL:
ADDED SUPPORT FOR NEW PRTLABEL PROGRAM.
IVN:
• LINKAGE ERROR CALLING FROM MENU.
• CANCELLING ALLOCATING SPL ORDER – IF YOU CREATE A SO FOR AN ITEM AND THEN CLICK THE LOOKUP OPTION TO ALLOCATE OUT, IT PUTS THE ITEM # YOU ARE ORDERING IN THE PO FIELD AND DOESN’T ALLOW IT, BECAUSE IT THINKS IT IS ALREADY ALLOCATED TO A PO.
IVO:
CHANGED WORDING ON COMBINE 2 PO#S. ALSO, IF THE NEW PO DOESN’T EXIST, BSM WILL BY OPTION CREATE IT.
IVSI:
PAID AND DEPOSITS NOW SHOW UP ON MAIN SCREEN.
MLM2:
EMAIL VALIDATION – CHECKS FOR COMMON TYPOS IN EMAILS AND ALSO ALLOWS FOR NEW, LONGER ROOT DOMAINS SUCH AS “.CHURCH”.
PRTLABEL:
NEW PROGRAM FOR PRINTING INVENTORY LABELS USING ULINE REMOVABLE LABELS 30 LABELS PER SHEET: S-8080; 50 LABELS PER SHEET: S-18453. WHEN USING THESE, YOU NEED TO CHANGE SYS | CONFIG | #2070 TO “PRTLABEL” (WITHOUT THE QUOTES)
SYS:
MISC CONFIG | #7047 – AFTER ADDING NEW FEATURE (#2075), YOU COULDN’T ACCESS #7047.


Please contact us if you experience problems installing your update.

Remember, you can view ECN notices and other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Thanksgiving and Christmas Supply Special 2015

Thanksgiving and Christmas Supply Special

Do you have enough receipt paper for “Black Friday” and the Christmas rush? How about supplies for QBS and inventory product labels? Don’t get caught short. Take advantage of our holiday specials!


Thermal Receipt Paper 31/8” x 230′ per roll
50 rolls per case
(for TSP143, 643, Axiohm A795)
  Regular price: $79/case
Sale price: $68/case
(SAVE $11 per case)

Thermal Receipt Paper 3″ x 230′ per roll
50 rolls per case
(for TSP242)
  Regular price: $89/case
Sale price: $74/case
(SAVE $15 per case)
Limited to supply on hand

50 per page labels
Box of 100 pages
(useful for labeling smaller items)
  Regular price: $45/box
Sale price: $38/box
(SAVE $7 per box)

Economy Pack of
QBS Supplies: $85
  50 Non-Smudge CD-R’s;
100 Paper Inserts; and
60 Jewel Cases

Sale prices end Thursday, December 31, 2015. Take advantage of our special pricing. Click here to visit our supply page and place your order TODAY!

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

BSMGR on Facebook     BSMGR YouTube Channel