PCI Security – Question 1 of 4 – Do I Have To Change Processors?

In August we sent you an email to let you know that we had partnered with SecurityMetrics to provide you with access to an online Self-Assessment Questionnaire and Quarterly Scans to help you be compliant with the Payment Card Industry Data Security Standards (PCI DSS).

You may have completed these tasks with your payment processing provider. You may have forgotten this was a requirement of all merchants who accept credit and debit cards and have not completed this important task. Either way, SecurityMetrics offers an inexpensive and simple alternative to help you meet this requirement.

As we’ve helped answer questions that have come in over the past few weeks, a few have been quite common. We are sending a sequence of four (4) emails to address these common questions for everyone.

Question 1
Do I have to change processors?
Answer
SecurityMetrics is separate from your processor. If you use NPC or another processor, you will continue with that relationship. SecurityMetrics only assists in helping you fulfill your requirements to be PCI DSS compliant.

To enroll visit www.securitymetrics.com/pcidss/bsmgr

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

 

BSMGR on Facebook     BSMGR YouTube Channel

Labor Day 2017 Holiday Hours

Our office will be closed on Monday, September 4th for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales, accept credit cards or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 5th.

We hope you have a blessed Labor Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use  SPT  at "Enter Program Name" to put your support request directly on our support docket.

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RMS Version 8.10N Program Changes on the August 2017 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.


The price file for the active Munce catalog is included on this update.

  • M-EOS-R.TXT = End of Summer Sales Catalog
    (31-Jul-2017 thru 10-Sep-2017)
  • M-FAL-R.TXT = Regular Fall Sales Catalog
    (11-Sep-2017 thru 29-Oct-2017)
  • M-FAL-C.TXT = Conservative Fall Sales Catalog
    (11-Sep-2017 thru 29-Oct-2017)

If you are sending out one of these Munce catalogs to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.

As a reminder, the program will check your inventory file for the following:

  • If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
  • Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file:
    » Sale price; » Sale start date; » Sale end date; » Promo code.


Enhancements and Changes for 8.10


DIAG:
• FILE SYSTEM UTILITIES SCREEN LAYOUT CLEANED UP.
IVR:
• DISPLAY RETURNS WASN’T DISPLAYING THE LAST RETURN IN THE FILE.
PAXDIAG:
• ADDED ABILITY TO RUN JUST PORT TEST.
QBS:
• ADDED PrinterProperties.exe TO THE CHECK-FOR-UPDATES RTN.
SCHEDULE:
• MULTI-STORE – ADDED A WAY TO LIST FILES FOR TRANSFER TO REMOTE STORES.
SLP:
• SUPPRESS 0 SALES DEPTS – THERE IS NOW A CHECK-BOX THAT ENABLES USERS TO SUPPRESS THE PRINTING OF ALL DEPTS THAT HAVE NO ACTIVITY ON THEM FOR THE REPORTING PERIOD.
SLTL:
• ADDED STORE # AND DATE RANGE TO THE VIEW PREVIOUS Z-TAPE OPTION.
TRAIN:
• FILE COPY ROUTINE – SOME FILES WEREN’T COPYING FOR SOME STORES. ADDED A SECOND COPY PROCESS USING A DIFFERENT FLAG IN CASE THE FIRST COPY FAILS. ALSO ADDED THE COPY STATUS TO THE COPY LOG FILE.


Please contact us if you experience problems installing your update.

Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

RMS Version 8.10M Program Changes on the July 2017 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.


The price file for the active Munce catalog is included on this update.

  • M-SUM-R.TXT = Summer Sales Catalog
    (29-May-2017 thru 30-Jul-2017)
  • M-EOS-R.TXT = End of Summer Sales Catalog
    (31-Jul-2017 thru 10-Sep-2017)

If you sent out this Munce catalog to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.

As a reminder, the program will check your inventory file for the following:

  • If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
  • Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file:
    » Sale price; » Sale start date; » Sale end date; » Promo code.


Enhancements and Changes for 8.10


DELTEMP:
• CLEAN UP RACCOON FILES.
EZADMAIL:
• FIXED AN ISSUE WITH LONG FILE NAMES.
IVDI3:
• FIX FILE ERROR 35 ON ALLPRT WHEN DOING A SEARCH BY PRINTED MUSIC FORMAT.
IVO:
• THE INGRAM STOCK CHECKS FOR THE “FULL PO STOCK CHECK” FEATURE USED THEIR SOCKET CONNECTION. INGRAM IS DISCONTINUING THIS FEATURE IN FAVOR OF THEIR WEB SERVICE API. IVO HAS BEEN UPDATED TO USE THE INGRAM WEB SERVICE API FOR STOCK CHECKS.
MLP:
• EZ CONTACT OPTION WAS NOT SETTING MLP FLAGS.
PAX:
• FILE ERROR 93 TRAPPING ROUTINE WAS CATCHING ALL FILE ERRORS (INCLUDING FE98). NARROWED THE FOCUS TO JUST FE93.
POS:
• VAT TAX ON GIFT CARD CAUSING INDEX OUT OF BOUNDS ERROR.
SLP:
• EXCEL EXPORT HEADERS WERE OFF.
SRVENV:
• UPDATE VALUES FOR ACUSERVER

  • LOCKS_PER_FILE WAS 40 – NOW 512
  • MAX_FILES WAS 256 – NOW 8192
  • MAX_LOCKS WAS 256 – NOW 8192
  • V_BUFFERS WAS 128 – NOW 65536
TRAIN:
• MULTI-STORE – CLEAR MULTISTORE VARIABLES FOR BRANCHES, IVMAST-INPUT-FILE, IVMAST-IO-FILE, MULTI-ONORDER-BREAKOUT, NET-UPDATE, AND SHOPS.
• MULTI-STORE – WHEN YOU GO INTO TRAINING MODE WITH A MULTI-STORE SETUP, IVM GOT A FILE ERROR 35 ON IVMXX (IVM02, IVM03, ETC.). CHANGED THE COPY ROUTINE TO COPY IVMXXB (LOCAL INVENTORY FILE) TO IVMXX IN THE “TB” (TEMPORARY TRAINING BOOK FOLDER).


Please contact us if you experience problems installing your update.

Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Independence Day 2017 Support Hours

Our office will be closed on Tuesday, July 4th in honor of Independence Day. However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Tuesday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Non-emergency calls from Tuesday will be returned during normal business hours on Wednesday, July 5th.

We hope you have a blessed weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Full PO Stock Checks Updated (20-Jun-2017)

We sent an email out on June 7th regarding the “Full PO Stock Check” feature in IVO no longer working due to a change at Ingram. As promised, this is our follow-up notification to let you know the IVO program has been updated to support their web service API for stock checks instead of using the socket connection that is being discontinued. The IVO program was updated last week and we’ve had a few stores using it the past several days. Since none have reported problems with the change, it was pushed out last night as a critical update.

You must be on version 8.10L to receive this critical update. If you are on an earlier version, please get caught up by installing your updates through June 2017. Once you have the critical update installed, BSMGR should show “Version 8.10L-01” in the lower right corner of the main screen. If it still shows “Version 8.10L-00”, you can manually trigger the critical update process from SCHEDULE | click the “Utilities” tab | click the “Check for Critical Updates Now” button.

If you are having any problems getting the critical update to install on your system, please let us know. You can use SPT to put the call directly onto our support docket, you can email us at support@bsmgr.com, or you can call us at 800-997-6724 option 2.

 

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

RMS Version 8.10L Program Changes on the June 2017 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.


The price file for the active Munce catalog is included on this update.

  • M-SUM-R.TXT = Summer Sales Catalog (29-May-2017 thru 30-Jul-2017)

If you sent out this Munce catalog to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.

As a reminder, the program will check your inventory file for the following:

  • If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
  • Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file:
    » Sale price; » Sale start date; » Sale end date; » Promo code.


Enhancements and Changes for 8.10


ARI:
• MADE LIST BOX 2 CHARACTERS BIGGER SO THE FULL DESCRIPTION OF THE CHARGES WOULD SHOW UP.
IVM:
• ADD ITEM TO BSMDATA – IF SYS 2094 = Y, THE ITEM ADDED WAS NOT BEING ADDED TO THE CONSOLIDATED DATABASE.
MENU:
• ADD POSMENU AND CASHCALC TO POS TAB.
MLMPAGE:
• SELECT CAN NOW BE BY DBL CLICKING – ADDED MULTI-RECORD READ FOR MULTI-STORE.
POS:
• ORDER ENTRY – NON-INVENTORY ITEMS NOT RINGING TO CORRECT DEPTS.
• POS: FILE ERROR 35 ON POSMSG.TXT – IF YOU SET SYS | MISC. CONFIG #4011 TO “FILE” BUT DON’T HAVE A POSMSG.TXT FILE, POS GETS A FILE ERROR 35 ON POSMSG.TXT WHEN IT TRIES TO START. THE PROGRAM WILL NOW WARN THE USER OF THE PROBLEM, THEN DISABLE THE RECEIPT MESSAGE SO POS CAN RUN.
POSMENU:
• ADDED GIFT CERT SOLD AS A BUTTON TYPE.
QBS:
• FORCE WIGGLES AND BARNEY OFF – WE NO LONGER HAVE RIGHTS TO BURN THE WIGGLES AND BARNEY PERSONALIZED DISCS. THE PROGRAM NOW DISABLES THESE TWO PRODUCT LINES AUTOMATICALLY SO THEY DON’T SHOW ON QUEST.
SCHEDULE:
• ADDED EXIT MESSAGE TO LOG WHEN NO UPDATE FILE FOUND.
SLP:
• CHANGED HEADERS IN EXCEL EXPORT

  • S01 THRU S96 = SALES DEPARTMENTS
  • D01 THRU D96 = DISCOUNTS
  • C01 THRU C96 = COST OF GOODS
SYS:
• CONSISTENT LABELS – SOME HAD “MULT-STORE” WHILE OTHERS HAD “MULTI-STORE”.
TIME:
• SUMMARY REPORT ADDED “TOTALS FOR COMPANY” IF OPTION WAS TO PRINT IN MINUTES. BECAUSE OF ROUNDING ISSUES TOTALS FOR COMPANY IS NOT AVAILABLE IN 100’S.
TUTOR:
• ADDED BUTTONS FOR 7.6, 8.0, AND 8.1 – EASILY ACCESS NEW BSMGR FEATURES ADDED IN VERSIONS 7.6, 8.0, AND 8.1. ALSO REMOVED OLDER BUTTON/LINKS.
TV:
• COPY TEAMVIEWER.EXE TO ACULOCAL BEFORE RUNNING.


Please contact us if you experience problems installing your update.

Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Full PO Stock Checks Not Working (7-Jun-2017)

Many of you use the “Full PO Stock Check” feature in IVO. Ingram Data Services discontinued their socket-based Internet stock checks on 6-Jun-2017. This caused the “Full PO Stock Check” feature in IVO to stop working properly.

This was the first time for us to experience a failure of the socket-based stock check to Ingram, and the program incorrectly identified the error as coming from Anchor Distributors. Anchor’s system is still properly responding to socket-based Internet stock checks.

Ingram has a web service replacement for their discontinued socket-based stock check, and we will modify IVO to use this service. In the meantime, they have re-enabled the socket-based Internet stock checks for 30 days to give us time to migrate the program to use their web service stock checks.

Since the 30-day window may expire before our July update gets delivered to stores, we will also push the change out as a critical update for version 8.10L (the June 2017 update version).

 

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

UNITE 2017 in Cincinnati, OH

UNITE 2017 - CBA's International Convention 

We hope you will be able to join us in Cincinnati, OH, June 27-30 at UNITE 2017, CBA’s International Convention meeting in the Duke Energy Convention Center.

Wondering about show specials? Yes, we have show specials! Note: You must commit the week of the show to qualify.

$1,000 off Platinum with BSM Processing -or- $500 off Gold 2 User with BSM processing for NEW stores
qScan – $100 off (single user or multi-user)
Email Marketing – No sign-up fees + One month free – first month will be billed and credited upon sign-up
Credit Card Processing – One free EMV credit card reader w/BSM processing ($290 value)

Plus, Robbie Halstead with Kingdom Retail Solutions is offering a 25% discount for all BSMGR training packages that get scheduled at the show.

We will be there in Booth #236, and we look forward to seeing you!


EXHIBIT FLOOR HOURS
June 28 (Wed)8 am – 7 pm
June 29 (Thu)8 am – 6 pm
June 30 (Fri)8 am – noon

 

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

     

Program Changes on the May 2017 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.


The price files for multiple Munce catalogs are included on this update.

  • M-SPR-R.TXT = Regular Spring Sales Catalog (17-Apr-2017 thru 28-May-2017)
  • M-SPR-C.TXT = Conservative Spring Sales Catalog 17-Apr-2017 thru 28-May-2017)

  • M-SUM-R.TXT = Summer Sales Catalog (29-May-2017 thru 30-Jul-2017)

If you are sending out one of these Munce catalogs to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.

As a reminder, the program will check your inventory file for the following:

  • If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
  • Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file:
    » Sale price; » Sale start date; » Sale end date; » Promo code.


Enhancements and Changes for 8.10


ARI:
• UNPOSTED ENTRIES – WHEN VIEWING ARI, IF THE CUSTOMER HAS UNPOSTED ENTRIES (TYPICALLY THAT DAY’S A/R), A WINDOW WILL NOW POP UP SHOWING ALL UNPOSTED ENTRIES AND TOTALS THEM.
HOST:
• REMOTE BSMGR – NEW SETTINGS FOR A REMOTE STORE IN A MULTISTORE SETUP SO THAT IT IS EASIER TO LOAD REMOTE MANAGER FROM WITHIN BSMGR MENU.
IVI:
• MULTI-STORE REMOTE STORES – ADDING LINE “BSMGR-MULTI-RECORD Y” TO THE ENVIRONMENT FILE WILL GREATLY REDUCE THE TIME IT TAKES TO RUN IVT, IVWO, IVP, IVHT PROGRAMS WITHIN THE REMOTE STORE. THIS SIMPLIFIES AND ELIMINATES A LOT OF THE USAGE FOR REMOTE MANAGER.
IVO:
• TOTALS FOR ORDER – ADDED A LABEL SAYING “COST” ABOVE THE LIST BOX.
• MULTI-STORE SETTING – ADDING THE SETTING “MULTI-AUTO-BREAKOUT Y” IN REMOTE STORES AUTOMATICALLY MAKES ANY ORDER MADE IN THAT REMOTE STORE GO TO THAT STORES DISTRIBUTION, ELIMINATING THE DISTRIBUTION BREAKOUT ON THE RIGHT SIDE OF THE SCREEN.
IVPR:
• TOTAL DISPLAY INCORRECT ON UNKNOWN DEPTS.
IVPSCRN:
• MULTI-STORE SETTING – ADDING THE SETTING “MULTI-AUTO-BREAKOUT Y” IN REMOTE STORES AUTOMATICALLY MAKES ANY ORDER MADE IN THAT REMOTE STORE GO TO THAT STORES DISTRIBUTION, ELIMINATING THE DISTRIBUTION BREAKOUT ON THE RIGHT SIDE OF THE SCREEN.
IVT:
• MULTI-STORE – CHOOSING TO RUN FOR STORE 2 IN STORE 1 WASN’T WORKING. IT ALWAYS RAN STORE 1.
NOTEPROG:
• NOTES WINDOW NOT LARGE ENOUGH – LINES IN THE WINDOW WERE NOT BASED ON RESOLUTION.
POS:
• CHANGED THE EMAIL FLAG WHEN A NEW CUSTOMER IS ADDED.
• INDEX OUT OF BOUNDS COULD OCCUR WHEN RINGING UP AN ITEM PREVIOUSLY DELTED OUT OF INVENTORY WHEN CALLED FROM OEPOS.
• SPLIT ADDRESS AND ZIP CODE LABEL INTO SEPARATE LABELS ON MANUAL CC SCREEN.
POSIVM:
• MULTI-STORE – WASN’T WRITING EXT01 STUFF.
POSMENU:
• ADDED PAY ON ACCT AND PAY ON LAYAWAY TO THE DEPT LIST BOX.
SCHEDULE:
• WAS TRYING TO REBUILD “EXT” INSTEAD OF “EXT01”.
SLIV:
• MULTIPLE RECORDS TO DAILY HISTORY FILE SHOULD HAVE BEEN COMBINING WHEN IVM SAID TO ONLY WRITE ONE RECORD.
SLT:
• SUPPRESS PRINT OUT – IF DEPTS 49-96 ARE ALL ZERO, THE SECOND PAGE IS SKIPPED.
SYS:
• REMOTE BSMGR – NEW SETTINGS FOR MULTI STORES TO MAKE IT EASIER TO LOAD REMOTE MGR FROM WITHIN BSMGR. NEW SETTINGS ARE IN MISC. CONFIGURATIONS #7026 AND #7027.
TRAN:
• FIXED LINKAGE ERROR.


Please contact us if you experience problems installing your update.

Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel