Christmas 2020 and New Year’s Day 2021 Holiday Support Hours

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Thursday, December 24th (Christmas Eve):
Our office will close at noon (Central time), but we will monitor our emergency support number that afternoon for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 28th.

Friday, December 25th (Christmas Day):
Our office will be closed. Any messages left will be returned during normal business hours on Monday, December 28th.

Saturday and Sunday, December 26th and December 27th:
We will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 28th.

Thursday, December 31st (New Year’s Eve):
Our office will close at 5:00 PM (Central time).

Friday, January 1st (New Year’s Day):
Our office will be closed, but we will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, January 4th.

Saturday and Sunday, January 2nd and January 3rd:
We will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, January 4th.

Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find it along with other contact options.

Merry Christmas and Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2021 New Year New You Catalog

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If you are sending the Munce 2021 New Year/New You Catalog, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-JAN-R.TXT = New Year/New You Catalog (Regular)
    (4-Jan-2021 thru 30-Jan-2021)
  • M-JAN-RF.TXT = New Year/New You Catalog (Regular/Flexible)
    (Flexible dates – you set when running IVPROMO)
  • M-DEC-R.TXT = Countdown to Christmas Catalog (Regular)
    (30-Nov-2020 thru 2-Jan-2021)
  • M-DEC-RF.TXT = Countdown to Christmas Catalog (Regular/Flexible)
    (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

2020 Thanksgiving Holiday Support Hours

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From all of us at Bookstore Manager Software, we wish you, your families, and your staff a safe and blessed Thanksgiving. We are thankful for each and every one of you!

Special Support Hours

Thursday, November 26th (Thanksgiving Day)Our office will be closed so we can spend time with our families.
Friday, November 27th (“Black Friday”)Our office will be closed, but we will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, November 30th.
Saturday, November 28th and Sunday, November 29th:Our weekend emergency support number will be monitored like normal for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, November 30th.

Happy Thanksgiving from Your BSMGR Support Team!

support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT at “Enter Program Name” to put your support request directly on our support docket.

Munce 2020 Countdown to Christmas Catalog

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If you are sending the Munce 2020 Countdown to Christmas Catalog, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-DEC-R.TXT = Countdown to Christmas Catalog (Regular)
    (30-Nov-2020 thru 2-Jan-2021)
  • M-DEC-RF.TXT = Countdown to Christmas Catalog (Regular/Flexible)
    (Flexible dates – you set when running IVPROMO)
  • M-CHR-R.TXT = Christmas Flyer
    (16-Nov-2020 thru 24-Dec-2020)
  • M-CHR-RF.TXT = Christmas Flyer
    (Flexible dates – you set when running IVPROMO)
  • M-2DAY-R.TXT = 2 Day Flyer
    (27-Nov-2020 thru 28-Nov-2020)
  • M-2DAY-F.TXT = 2 Day Flyer
    (Flexible dates – you set when running IVPROMO)
  • M-NOV-RN.TXT = Christmas Catalog (Regular – November)
    (2-Nov-2020 thru 28-Nov-2020)
  • M-NOV-RD.TXT = Christmas Catalog (Regular – December)
    (2-Nov-2020 thru 24-Dec-2020)
  • M-NOV-RF.TXT = Fall Catalog (Regular/Flexible)
    (Flexible dates – you set when running IVPROMO)
  • M-NOV-CN.TXT = Christmas Catalog (Conservative – November)
    (2-Nov-2020 thru 28-Nov-2020)
  • M-NOV-CD.TXT = Fall Catalog (Conservative – December)
    (2-Nov-2020 thru 24-Dec-2020)
  • M-NOV-CF.TXT = Fall Catalog (Conservative/Flexible)
    (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Program Changes on Q4 2020 Update

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The quarterly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail price changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.

The price files for currently active Munce sales catalogs are included on this update.

If you are sending out one of these Munce catalogs to your customers, you can run “IVPROMO” in BSMGR and enter the appropriate file name.

Remember you can download the current Munce catalog price files by clicking the link below and extract the files into your BOOK folder. http://www.bookstoremanager.biz/content/MunceCatalog.zip

As a reminder, the program will check your inventory file for the following:

  • If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
  • Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file:
    » Sale price; » Sale start date; » Sale end date; » Promo code.

Enhancements and Changes for 8.11

IVM• CHANGED MFGWWWFL OPEN FROM I-O TO INPUT.• MASSIVE CHANGE BY VENDOR DIDN’T WORK. IVPR• RECEIVE BY SCANNING WAS PUTTING WRONG INV # ON THE LABEL IF THEY PRINTED AS THEY SCANNED.

Please contact us if you experience problems installing your update.

Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.

For your convenience, you can click here to view a current copy of the End-User License Agreement with the current maintenance fees and warranty information.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2020 Christmas Catalog Files

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NOTE: If you are not sending a Munce 2020 Christmas Catalog or Flyer, you can ignore this message.

If you are sending a Munce 2020 Christmas Catalog or Flyer, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-CHR-R.TXT = Christmas Flyer
    (16-Nov-2020 thru 24-Dec-2020)
  • M-CHR-RF.TXT = Christmas Flyer
    (Flexible dates – you set when running IVPROMO)
  • M-2DAY-R.TXT = 2 Day Flyer
    (27-Nov-2020 thru 28-Nov-2020)
  • M-2DAY-F.TXT = 2 Day Flyer
    (Flexible dates – you set when running IVPROMO)
  • M-NOV-RN.TXT = Christmas Catalog (Regular – November)
    (2-Nov-2020 thru 28-Nov-2020)
  • M-NOV-RD.TXT = Christmas Catalog (Regular – December)
    (2-Nov-2020 thru 24-Dec-2020)
  • M-NOV-RF.TXT = Fall Catalog (Regular/Flexible)
    (Flexible dates – you set when running IVPROMO)
  • M-NOV-CN.TXT = Christmas Catalog (Conservative – November)
    (2-Nov-2020 thru 28-Nov-2020)
  • M-NOV-CD.TXT = Fall Catalog (Conservative – December)
    (2-Nov-2020 thru 24-Dec-2020)
  • M-NOV-CF.TXT = Fall Catalog (Conservative/Flexible)
    (Flexible dates – you set when running IVPROMO)
  • M-OCT-R.TXT = Fall Flyer (Regular)
    (5-Oct-2020 thru 31-Oct-2020)
  • M-OCT-RF.TXT = Fall Flyer (Regular/Flexible)
    (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2020 Fall Flyer Files

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NOTE: If you are not sending the Munce 2020 Fall Catalog, you can ignore this message.

If you are sending the Munce 2020 Fall Catalog, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-OCT-R.TXT = Fall Flyer (Regular)
    (5-Oct-2020 thru 31-Oct-2020)
  • M-OCT-RF.TXT = Fall Flyer (Regular/Flexible)
    (Flexible dates – you set when running IVPROMO)
  • M-SEP-R.TXT = Fall Catalog (Regular)
    (31-Aug-2020 thru 3-Oct-2020)
  • M-SEP-RF.TXT = Fall Catalog (Regular/Flexible)
    (Flexible dates – you set when running IVPROMO)
  • M-SEP-C.TXT = Fall Catalog (Conservative)
    (31-Aug-2020 thru 3-Oct-2020)
  • M-SEP-CF.TXT = Fall Catalog (Conservative/Flexible)
    (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Holiday Hours for Labor Day 2020

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Our office will be closed on Monday, September 7th for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales, accept credit cards or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 8th.

We hope you have a blessed Labor Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use  SPT  at “Enter Program Name” to put your support request directly on our support docket.

Munce 2020 Fall Catalog Files

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NOTE: If you are not sending the Munce 2020 Fall Catalog, you can ignore this message.

If you are sending the Munce 2020 Fall Catalog, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-SEP-R.TXT = Fall Catalog (Regular)
    (31-Aug-2020 thru 3-Oct-2020)
  • M-SEP-RF.TXT = Fall Catalog (Regular/Flexible)
    (Flexible dates – you set when running IVPROMO)
  • M-SEP-C.TXT = Fall Catalog (Conservative)
    (31-Aug-2020 thru 3-Oct-2020)
  • M-SEP-CF.TXT = Fall Catalog (Conservative/Flexible)
    (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Correction for the Munce 2020 Back to Basics Catalog

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NOTE: If you didn’t send out the Munce 2020 Back to Basics Catalog, you can ignore this message.

If you sent out the Munce 2020 Back to Basics Catalog, there is a correction file with two missing items that are for the One Day sale on August 8th.

Note: The sale dates in the catalog started two days ago (27-Jul-2020). If you sent out the catalog, but you haven’t already run IVPROMO with the M-AUG-R.TXT or M-AUG-RF.TXT file, you can download the Zip and process just that one file (M-AUG-R.TXT or M-AUG-RF.TXT). They have both been updated with the two missing One Day sale items.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, enter M-AUG-1.TXT, then click the OK button.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)