Month: August 2014

Holiday Hours for Labor Day 2014

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Our office will be closed on Monday, September 1st for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9am until 6pm (Central) for critical issues, such as an inability to perform sales, accept credit cards or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 2nd.

We hope you have a blessed Labor Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use  SPT  at “Enter Program Name” to put your support request directly on our support docket.

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CPE 2014 Murfreesboro Invitation – Workshops, Training, Devotions and Worship in TN

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You are invited to join us September 21-23, 2014
at the Christian Product Expo (CPE) in Murfreesboro, TN.
We will be in Booth #1.

What will I get from CPE? Experience workshops, training, author signings, devotions, peer networking, worship, fellowship and two movie premieres. Special guests this year include Kim Hill, Jon Weece, Tullian Tchividjian, The Issacs Group, Lilly Isaacs, Philip Yancey, Cynthia Ruchti and Tenth Avenue North. Check out the full schedule below.

Who should attend CPE? This show is specifically geared towards the Independent Christian Retailer. The speakers will focus their message to Independents, workshops will feature Independents with their messages directed to Independents.

Does BSMGR have show specials for CPE? Yes! $500 off Platinum RMS; $250 off 2-user Gold RMS; and $500 off Touch POS (for new and existing users). If you buy Platinum RMS and the optional Touch POS add-on, you can save a total of $1000.00.

Do I have to be a member of the Munce group to attend? No. ALL independent Christian retailers are invited and encouraged to attend.

What does it cost to attend? There is no registration fee to attend the show, and this is the only show that provides a generous reimbursement plan for your expenses.

Order from 30 exhibitors AND experience a product presentation from 15 others to receive:

  • All meals FREE for two people from your store. *
  • All training is FREE
  • Personality Party activity is FREE
  • Up to 2 nights at the Embassy Suites Hotel and Convention Center. **
  • Up to $250 travel allowance (airfare or mileage). Plus, WEST coast stores may qualify for an additional $100 in travel reimbursement.
  • Enter for cash prize drawing!

* With qualifying orders
** Room rate only – Taxes extra
Did you know that on average more than half of the CPE attendees have qualified for full reimbursement?

The Pre-Registration deadline is September 5th.
Visit www.cpeshow.com to register today!

Sunday, September 21st
9:00am-12:00pm Pre-Show Training for New and Prospective Retailers
11:00am-7:00pm Registration Open
1:00pm-4:30pm Bookstore Manager Workshop
1:00pm-2:00pm Retailer Training
2:00pm-2:45pm Merchandising Training
2:45pm-3:30pm Bible Training (Harper Collins Christian Publishing)
4:30pm-5:30pm Author/Artist Personality Party Meet & Greet and Signings
5:30pm-7:00pm Dinner (Presentation)
7:00pm-8:00pm Night of Worship featuring Kim Hill, Margaret Becker & Jon Weece
8:30pm-10:00pm Movie Premiere
Monday, September 22nd
7:00am-6:00pm Registration Open
7:30am-8:15pm Devotions (Presentation)
8:30am-10:00am Two Tracks of Retailer Training
10:00am-6:00pm Exhibit Hall Open
12:00pm-1:00pm Complimentary Buffet Lunch Served in the Exhibit Hall
6:30pm-8:30pm Banquet & Showcase featuring The Isaacs & Tullian Tchividjian
8:30pm-10:00pm Movie Premiere
Tuesday, September 23rd
6:45am-1:00pm Registration Open
7:30am-8:15pm Devotions (Presentation) featuring Philip Yancey
8:30am-12:00pm Exhibit Hall Open
12:00pm Cash Prize Drawings!

We look forward to seeing you there!

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

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Program Changes on August 2014 Update

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RMS Version 7.60S and 8.00D Program Changes on the August 2014 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More ® database, new images, music samples and program changes. You should run IVDC after installing your update to make prices changes to your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes on this update are listed below.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer.

The following changes are for 7.60S and 8.00D

FTP:
IF A LOG FILE NAME ISN’T PASSED TO THIS PROGRAM, DON’T TRY TO WRITE LOG.
LMANAGER:
CHANGED “CAFE POS” TO “TOUCH POS”.
POSTHTTP:
ADDED ABILITY TO SEND GET OR POST METHOD.
SETUSER:
ADDED BACKUP WARNING.
WIN8REG:
IF “IGNORE-REGISTRY-UPDATE” IS SET TO “Y” IN ENV, OR RUNNING FROM THIN CLIENT / REMOTE MANAGER OR NOT ON WINDOWS, THE PROGRAM EXITS. NOW, IF YOU RUN THE PROGRAM FROM DIAG | RUN REGOCX AND ONE OF THESE APPLIES, YOU GET A MESSAGE EXPLAINING WHY IT ISN’T RUNNING.

The following changes are for 8.00D only

ARHI:
• SCREEN LAYOUT CHANGE – SHIFTED LIST BOX TO LEFT SIDE OF SCREEN. THE SUMMARY LINE THAT USED TO SHOW ON THE BOTTOM IS NOW IN A COLUMN ON THE RIGHT SIDE OF THE SCREEN. ALSO EXPANDED LIST BOX TO SHOW MORE LINES/ENTRIES ON THE SCREEN.
• ADDED THE “-” SIGN TO PAYMENT AMOUNTS IN LIST BOX OF HISTORY.
DIAG:
ADDED RESOLUTION SETTING FOR THE MONITOR AS SEEN BY THE RUNTIME. REPORTED ON THE ENVIRONMENT TAB.
IVDI3:
• FIXED PRINTING BY AUTHOR.
• IN VERSION 7.6, WE ADDED A SECOND BIBLE LANGUAGE FIELD. NOW SHOWING ON THE SEARCH RESULTS SCREEN.
IVDIPG2:
• ADDED 2ND BIBLE COLOR TO BIBLE DETAILS SCREEN.
• IN VERSION 7.6, WE ADDED A SECOND BIBLE LANGUAGE FIELD. NOW SHOWING ON THE ADD’L INFO SCREEN.
• BUTTON TOO LARGE – COSMETIC CHANGE.
IVDIPRT:
FIXED PRINTING BY AUTHOR.
IVIC2:
INVALID VENDOR #S ON CASCADE SYSTEM WILL NO LONGER ALLOW “000” VENDOR #.
IVM:
• WHEN YOU ARE IN IVM “CHANGE” AND YOU ENTER AN ITEM # THAT DOESN’T EXIST, IT SWITCHES TO ADD MODE. WHEN IT SWITCHED YOU OVER, IT WASN’T PUTTING THE CORRECT ITEM NUMBER. FOR EXAMPLE, 9780310719229 WHICH BECAME 9789780310714 (978 TWICE THEN THE FIRST PART OF THE ITEM # WITH NEW CHECK DIGIT).
• CAFE PRINTER LIST BOX – CHANGED FROM
“NONE, PRINTER 1, PRINTER 2, PRINTER 3, BOTH” TO
“NONE, PRINTER 1, PRINTER 2, PRINTER 3, ALL”.
IVPR:
UNRECEIVING INVOICE WITH NO INVOICE # WAS HANGING BSMGR.
IVSO:
WHEN TABBING THRU THE ITEM# FIELD OF A PREVIOUSLY SAVED SPL ORDER, BY DEFAULT, BSMGR DOES NOT RE-READ THE INVENTORY FILE FOR PRICING INFO. IF YOU WANT THAT BEHAVIOR, SET ENV VARIABLE REREAD-IVSO-ITEM TO A “Y”. NOTE THIS WILL MAKE THE STOCK CHECK ITEM # DEFAULT TO THE SPL ORDER ITEM # AS WELL.
IVUL:
• CYCLE COUNT UTILITIES ENTER IN STOCK AMOUNTS NOW HAD LIST FOR “SCAN HISTORY”. IF YOU GET INTERRUPTED WHILE SCANNING, IT IS EASIER TO SEE WHERE YOU LEFT OFF SO YOU DON’T MISS OR DOUBLE SCAN PRODUCTS.
• ENABLED AUDIT REPORT – CYCLE COUNT UTILITIES – ENTER IN STOCK AMOUNTS PROCESS WOULD ONLY ASK TO PRINT AN AUDIT REPORT IF “PROMPT FOR QTY” WAS NOT CHECKED. IT WILL NOW PRESENT THE OPTION WHETHER OR NOT THIS IS CHECKED.
IVWO:
TWEAKED SCREEN FOR “MOVE” OPTION.
MENU:
DEFAULT MENU IS NOW 1 UNLESS OVERRIDDEN.
MLUL:
IMPORTING FROM EXCEL WAS NOT DESTROYING THE VERIFY SCREEN AFTER EXITING THE LOOP.
MOVEWIN:
NEW PROGRAM. MOVES THE RUNTIME WINDOW TO NEW LOCATION AND SIZE. WRITTEN FOR USE WITH THE USB LCD PRICE DISPLAY POLE.
POS:
• USB MONITOR WASN’T WORKING CORRECTLY.
• IF YOU DISABLED THE GIFT CARD OPTION IN SYS | CONFIG | #4067, THE BUTTON ON THE SUB-TOTAL SCREEN STILL SHOWED “GIFT CARD”.
• ADDED RESOLUTION 1080X720 FOR SURFACE 3 TABLET.
• SIMPLIFIED THE SCREEN THAT ALLOWS THE USER TO CHANGE OR RECALCULATE A DISCOUNT IN POS. ALSO ADDED THE TOUCH SCREEN FEATURE.
• NEW DISCOUNT SCREENS.
• DELETE BUTTON ON POS LIST BOX WASN’T WORKING.
• CAFE POS SUBTL BUTTON WAS NOT REFRESHING ON A VOID BY TRANSACTION NUMBER.
POSMENU:
AFTER CHOOSING A SUB MENU IT WASN’T TRANSFERING BACK FROM THE LOOKUP SCREEN.
POSSCRNS:
CHANGED LAYOUT ON MODIFY SCREEN.
QBS:
REPRINT CD’S AND LINER WAS NOT WORKING CORRECTLY IF THE PRINTING WAS DONE BEFORE THE CD WAS BURNED.
QUICK:
NOW LETS YOU GO INTO POS FROM CTRL-Q.
SETFONTS:
CHANGED SIZE FOR 1280X1024 RESOLUTION.
SLCP:
ADDED EXCEL EXPORT OPTION.
SLGP:
ADDED LAST USED DATE TO PRINT OUT OF GIFTCARDS.
SLIV:
YOU CAN NOW CONFIGURE THE DAILY ROUTINE ON THE SLIV REPORT TO PRINT TO PRINTER OR JUST TO A FILE CALLED SLIV.TMP FROM SYS CONFIG # 7047.
SYS:
• OVERRIDE RESOLUTION OPTION MOVED TO LEFT HAND SIDE OF THE SCREEN AND OBSOLETED COMMUNICATION-PIFS.
• CONFIG # 7047 – YOU CAN NOW CONFIGURE THE DAILY ROUTINE ON THE SLIV REPORT TO PRINT TO PRINTER OR JUST TO A FILE CALLED SLIV.TMP.
• REMOVED “A” RESOLUTION OPTION.
THEFLAGS:
• INTERNET STOCK CHECKS NOW UPDATE THE PRODUCT PRICE AND DISCOUNT AS WELL AS THE COUNTS FOR ON HAND AND ON ORDER.
• ADDED PRICING DISCLAIMER – WE CANNOT VALIDATE PRICE INFORMATION WE RECEIVE THROUGH STOCK CHECKS, SO WE’VE ADDED A DISCLAIMER MESSAGE THAT SHOWS IF ANY VENDOR’S PRICING IS OFF BY MORE THAN 5% COMPARED TO THE SRP IN CB&M.
USERENV:
• OVERRIDE RESOLUTION OPTION MOVED TO LEFT HAND SIDE OF THE SCREEN AND OBSOLETED COMMUNICATION-PIFS.
• REMOVED “A” RESOLUTION OPTION.

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

P.S. If you would like to watch a replay of the users meeting held on June 5th, please click here.
2014-06 Users Meeting Replay
We’ve provided a list of topics covered during the meeting with links to the associated time index within the video. The list should show below the video. You will need to click the “Show more” link to see the full list.

Are You Missing BSMGR Features? (7.60 Enhancements)

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Are You Missing Some Bookstore Manager Features?

In the past couple of weeks, we’ve talked with a few retailers that are still running version 7.4 of Bookstore Manager. This version is no longer being updated. If you are using version 7.4 (or an even earlier version) we strongly encourage you to contact us about getting your system up to date.

If you aren’t sure which version of Bookstore Manager you are using, the installed version is shown in the lower right portion of the screen when you start the program. Most stores have already been sent the version 8.0 upgrade. The remaining ones are being sent out over the next few weeks.

At the main BSMGR screen (with the “Enter Program Name” prompt), if you see “Version 7.42E-00” (or earlier) or “Version 7.60R-00” (or earlier), please email us at support@bsmgr.com and let us know the following:

  • Store Name
  • Account Number
  • BSMGR Version

We will follow up with you ASAP so you aren’t missing out on new features and enhancements.

Version 7.6 Enhancement Highlights
(The upgrade document has the full list.)

  • EOI Best Sellers button in IVDI. You can see what items are top sellers in Bibles, Books, International Books, Recorded Music, Accompaniment Music, and Software, and Gifts. Items not found in your inventory or with 0 on hand will be highlighted. This is a free service to help you identify products missing from your store shelves that are selling well in other stores.
  • Partial support for discounts with a fraction (such as 40.55%)
    • IVVM = Full support
    • IVM = Full support
    • IVO = Partial support
    • IVPR = Partial support
  • POS
    • Supports digital price display poles
    • Supports multiple credit cards in a single transaction. Useful when a customer pays with a Visa or MasterCard gift card with a remaining balance that is less than the transaction amount.
  • SLCM can now print barcode labels to speed up customer checkout.
  • IVDI
    • Gift Search now includes “Occasion”
    • Bible Search now includes two (2) categories and language
    • Music Search now includes three (3) categories
    • Printed Music has new groupings
    • IVDI search results
      • Have adjustable columns
      • Results can be sorted
      • Can search within results
  • IVSO has new lookup to view item in IVM.
  • IVHR now allows you to set number of days before setting an item to “D” (defaults to 45 days).
  • QBS now supports duplex printing.
  • Excel reports have been improved and complete quicker.
  • SLTL now allows you to view previous Z-tapes.
  • New DAILY program allows you to automate the daily closeout process.
  • IVO
    • Shows totals by cost
    • Added option to email orders
  • MLM
    • Last activity date no longer changed when updating address
    • Phone number fields have identifying labels you can set
    • One phone number lookup now searches all phone number fields

 

Version 8.0 Enhancement Highlights
(The upgrade document has the full list.)

  • Full screen support.
  • Gradient color backgrounds.
  • Quick access to frequently used programs.
  • IVM “Commission” (used by SLEMP).
  • POS
    • Reprint transactions from a list of transactions
    • New subtotal screen based on Touch POS
  • POSMENU many changes making it easier to setup and maintain your Touch POS layout.
  • CHECKEOI highlights/summarizes a count of products you don’t have in inventory that are top sellers in EOI.
  • SLQR provides a quick way to run different sales reports.
  • DAILY program enhanced for smoother flow.
  • IVP has new “Load Previous Report” that will restore all the settings from any of the last nine (9) IVP reports run.
  • SLT has new “Hourly Details” button to show hourly sales by department.
  • QBS now prints on the disc before burning. If you prefer to burn first, you can configure the system to continue burning before printing on the CD.
  • IVM and QBS now support burning your “in house” CD’s (typically for sermons).

We 2014-06 Users Meeting Replay showed the new screens and discussed version 8.0 enhancements during our users meeting held on June 5th. To watch a recording, please click here. A list of topics covered during the meeting with links to the associated time index is provided below the video. You will need to click the “Show more” link to see the full list.

 

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel