Month: June 2023

Independence Day 2023 Support Hours

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Our office will be closed on Monday and Tuesday in honor of Independence Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible.

Non-emergency calls from Saturday through Tuesday will be returned during normal business hours on Wednesday, July 5th.

We hope you have a blessed holiday!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2023 Back to Basics Catalog

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If you are sending the Munce 2023 Back To Basics Catalog, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-AUG-R.TXT = Back To Basics Catalog
    (17-Jul-2023 thru 26-Aug-2023)
  • M-AUG-RF.TXT = Back To Basics Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-JUN-R.TXT = Summer Sale Catalog (Regular)
    (29-May-2023 thru 15-Jul-2023)
  • M-JUN-RF.TXT = Summer Sale Catalog (Regular – Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)