Our office will be closed on Monday, September 1st, for Labor Day.
Our weekend emergency support number will be monitored on Monday from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 2nd.
We hope you have a blessed Labor Day weekend!
Your BSM Support Team 201 Fannin St., Abilene, TX 79603 support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT at “Enter Program Name” to put your support request directly on our support docket.
Please note that the locations of our training have been changed!
I (Steven) will cover training on AI and Canva, as well as providing a brief introduction to BSM in the “Oak” room. (Everyone is welcome!)
Jon will cover our newest features and share tips on getting the most out of Bookstore Manager in the “Cypress” room.
If you’re heading to CPE in Duluth, make plans to start your Sunday with us! We’re offering two impactful training sessions designed to equip and inspire storeowners like you.
🎓 AI & Canva Training for Christian Retail
📍 Oak Room 🕣 Sunday, August 10th – 8:30 AM Led by: Steven Ammons
This session is open to everyone, even if you’re not looking to change your software.
You’ll walk away with practical tools and ideas you can use immediately:
✨ Learn how to:
Use AI tools safely and effectively
Train AI to give you the responses you actually want
Create beautiful flyers and promotions using Canva
Spend less time behind a screen and more time helping your customers
Get a look at how Bookstore Manager Software (BSM) supports Christian retailers
This session is packed with ideas you can use right away!
🛠 BSM User Training
📍 Cypress Room 🕣 Sunday, August 10th – 8:30 AM Led by: Jon Ammons
All current BSM stores are encouraged to attend! This is a great time to:
See new features released over the past year
Get tips to maximize the tools you already use
Join an open discussion to ask questions and share ideas
💡 Why So Many Christian Stores Choose BSM
✅ Touch-friendly checkout with TouchPOS ✅ Inventory tools built for books, Bibles, music, gifts & seasonal items ✅ Consignment tracking made easy. No spreadsheets, no headaches, just simple tools built right into your inventory system ✅ Integrated CRM, loyalty, and email marketing ✅ Church account handling and ministry reporting ✅ Website integration that links stock levels and sale prices automatically ✅ Remote POS for off-site events ✅ Designed specifically for church bookstores, Christian bookstores, and gift shops
📍 Stop by Booth #106 during the show, we’d love to meet you!
If you are sending the Munce 2025 Fall Catalog and/or Fall Flyer, please download and process the data file that will prepare your inventory.
Get the current Munce catalog files…
Version 8.11 (and earlier) –
Download the Zipped catalog data files by clicking here.
When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
Version 9.00 –
You should receive the files as part of the automatic cloud update routine.
If you want to get them now, you can manually trigger the cloud update routine.
Make sure all stations are out of BSMGR.
At “Enter Program Name”, enter “SCHEDULE”.
Click the “Check for Regular Updates Now” button.
Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
Click the “Start” button and wait for the routine to finish.
All stations can now get back into BSMGR.
In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
At the “Enter File Name” prompt, type the file name that matches the one you are sending out (see below), then click the OK button.
If you enter a flexible date file name, you will be prompted for the start and end dates of the sale.
Any products in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.
Current file names to choose from for the IVPROMO program…
M-OCT-R.TXT = Fall Flyer (25-Aug-2025 thru 25-Oct-2025)
M-OCT-RF.TXT = Fall Flyer (Flexible) (Flexible dates – you set them when running IVPROMO)
M-SEP-R.TXT = Fall Catalog (2-Sep-2025 thru 25-Oct-2025)
M-SEP-RF.TXT = Fall Catalog (Flexible) (Flexible dates – you set them when running IVPROMO)
M-AUG-R.TXT = Back to Basics Catalog (21-Jul-2025 thru 30-Aug-2025)
M-AUG-RF.TXT = Back to Basics Catalog (Flexible) (Flexible dates – you set them when running IVPROMO)
If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.
If you’re heading to CPE in Duluth, make plans to start your Sunday with us! We’re offering two impactful training sessions designed to equip and inspire storeowners like you.
🎓 AI & Canva Training for Christian Retail
📍 Cypress Room 🕣 Sunday, August 10th – 8:30 AM Led by: Steven Ammons
This session is open to everyone, even if you’re not looking to change your software.
You’ll walk away with practical tools and ideas you can use immediately:
✨ Learn how to:
Use AI tools safely and effectively
Train AI to give you the responses you actually want
Create beautiful flyers and promotions using Canva
Spend less time behind a screen and more time helping your customers
Get a look at how Bookstore Manager Software (BSM) supports Christian retailers
This session is packed with ideas you can use right away!
🛠 BSM User Training
📍 Oak Room 🕣 Sunday, August 10th – 8:30 AM Led by: Jon Ammons
All current BSM stores are encouraged to attend! This is a great time to:
See new features released over the past year
Get tips to maximize the tools you already use
Join an open discussion to ask questions and share ideas
💡 Why So Many Christian Stores Choose BSM
✅ Touch-friendly checkout with TouchPOS ✅ Inventory tools built for books, Bibles, music, gifts & seasonal items ✅ Consignment tracking made easy. No spreadsheets, no headaches, just simple tools built right into your inventory system ✅ Integrated CRM, loyalty, and email marketing ✅ Church account handling and ministry reporting ✅ Website integration that links stock levels and sale prices automatically ✅ Remote POS for off-site events ✅ Designed specifically for church bookstores, Christian bookstores, and gift shops
📍 Stop by Booth #106 during the show, we’d love to meet you!
If you are sending the Munce 2025 Back to Basics Catalog, please download and process the data file that will prepare your inventory.
Get the current Munce catalog files…
Version 8.11 (and earlier) –
Download the Zipped catalog data files by clicking here.
When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
Version 9.00 –
You should receive the files as part of the automatic cloud update routine.
If you want to get them now, you can manually trigger the cloud update routine.
Make sure all stations are out of BSMGR.
At “Enter Program Name”, enter “SCHEDULE”.
Click the “Check for Regular Updates Now” button.
Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
Click the “Start” button and wait for the routine to finish.
All stations can now get back into BSMGR.
In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
At the “Enter File Name” prompt, type the file name that matches the one you are sending out (see below), then click the OK button.
If you enter a flexible date file name, you will be prompted for the start and end dates of the sale.
Any products in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.
Current file names to choose from for the IVPROMO program…
M-AUG-R.TXT = Back to Basics Catalog (21-Jul-2025 thru 30-Aug-2025)
M-AUG-RF.TXT = Back to Basics Catalog (Flexible) (Flexible dates – you set them when running IVPROMO)
As you may have noticed, we’ve made a few changes to IVO to help streamline functionality. We also removed some closed Ingram warehouses from stock checks and the old “Fax” option (since computers haven’t included fax modems for several years). When making these changes, we inadvertently caused issues with Anchor electronic ordering. That fix has been pushed out to all stores as of last night.
Join Jon and Steven today for Wake Up Wednesday at 10 AM Central. Jon will discuss how to use the “Full PO Stock Check” feature, in conjunction with the settings in SYS | Config | #2075, to confirm a potential order will meet minimums for free freight.
When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
Version 9.00 –
You should have already received the current file via the automatic cloud update routine.
If you don’t have the newest Dayspring file, you can manually trigger the cloud update routine.
MAKE SURE ALL STATIONS ARE OUT OF BSM.
On one computer (preferably the server), start BSM. At Enter Program Name, enter “SCHEDULE”.
Make sure all the boxes are checked so you get weekly updates.
Click the “Check for Regular Updates Now” button.
On the Update Progress screen, click the “Start” button and wait for the routine to finish.
Once the routine is completed, all stations can get back into Bookstore Manager.
IMPORTANT NOTE: If you get a File Error on the Dayspring file when you go into POS, that means you had at least one station left in POS when downloading the updated files. To fix this, get ALL stations out of BSM, then redo the steps with the addition of checking the “Force downloads” check box on the “Update Progress” screen (with the “Start” button).
Please let us know if you have any problems downloading or extracting the file.
Our office will be closed on Friday, July 4th, in honor of Independence Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible.
Non-emergency calls from Friday through Sunday will be returned during normal business hours on Monday, July 7th.
We hope you have a blessed holiday!
Your BSMGR Support Team support@bsmgr.com | (800) 997-6724 (option 2)
Our office will be closed on Monday, May 26th in honor of Memorial Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) on Monday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 690-5500. Leave a message and your call will be returned as soon as possible.
Our normal weekend emergency support will also be available on Saturday and Sunday.
Non-emergency calls from Saturday, Sunday, and Monday will be returned during normal business hours on Tuesday, May 27th.
We hope you have a blessed Memorial Day weekend!
Remember, you can view monthly program changes and other archived emailed communications from BSM at emails.bsmgr.com.
When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
Version 9.00 –
You should have already received the current file via the automatic cloud update routine.
If you don’t have the newest Dayspring file, you can manually trigger the cloud update routine.
MAKE SURE ALL STATIONS ARE OUT OF BSM.
On one computer (preferably the server), start BSM. At Enter Program Name, enter “SCHEDULE”.
Make sure all the boxes are checked so you get weekly updates.
Click the “Check for Regular Updates Now” button.
On the Update Progress screen, click the “Start” button and wait for the routine to finish.
Once the routine is completed, all stations can get back into Bookstore Manager.
IMPORTANT NOTE: If you get a File Error on the Dayspring file when you go into POS, that means you had at least one station left in POS when downloading the updated files. To fix this, get ALL stations out of BSM, then redo the steps with the addition of checking the “Force downloads” check box on the “Update Progress” screen (with the “Start” button).
Please let us know if you have any problems downloading or extracting the file.
