Support

Munce 2023 New Year Catalog

by

If you are sending the Munce 2023 New Year Catalog, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-JAN-R.TXT = New Year Catalog
    (2-Jan-2023 thru 28-Jan-2023)
  • M-JAN-RF.TXT = New Year Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-DEC-R.TXT = Countdown to Christmas Catalog
    (28-Nov-2022 thru 31-Dec-2022)
  • M-DEC-RF.TXT = Countdown to Christmas Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-CHR-R.TXT = Christmas Flyer
    (14-Nov-2022 thru 24-Dec-2022)
  • M-CHR-RF.TXT = Christmas Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-2DAY-R.TXT = 2-Day Flyer
    (25-Nov-2022 thru 26-Nov-2022)
  • M-2DAY-F.TXT = 2-Day Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-NOV-C1.TXT = Christmas Catalog (Conservative – Ends 11/26)
    (31-Oct-2022 thru 26-Nov-2022)
  • M-NOV-C2.TXT = Christmas Catalog (Conservative – Ends 12/24)
    (31-Oct-2022 thru 24-Dec-2022)
  • M-NOV-CF.TXT = Christmas Catalog (Conservative – Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-NOV-R1.TXT = Christmas Catalog (Regular – Ends 11/26)
    (31-Oct-2022 thru 26-Nov-2022)
  • M-NOV-R2.TXT = Christmas Catalog (Regular – Ends 12/24)
    (31-Oct-2022 thru 24-Dec-2022)
  • M-NOV-RF.TXT = Christmas Catalog (Regular – Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

2022 Thanksgiving Hours

by

From all of us at Bookstore Manager Software, we wish you, your families, and your staff a safe and blessed Thanksgiving. We are thankful for each and every one of you!

Holiday Support Hours

  • Thursday, November 24th (Thanksgiving Day)
    Our office will be closed so we can spend time with our families.
  • Friday, November 25th (“Black Friday”)
    Our office will be closed, but we will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, November 28th.
  • Saturday, November 26th and Sunday, November 27th
    Our weekend emergency support number will be monitored like normal for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, November 28th.

Happy Thanksgiving from Your BSMGR Support Team!

support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT at “Enter Program Name” to put your support request directly on our support docket.

Munce 2022 Countdown to Christmas Catalog

by

If you are sending the Munce 2022 Countdown to Christmas Catalog, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-DEC-R.TXT = Countdown to Christmas Catalog
    (28-Nov-2022 thru 31-Dec-2022)
  • M-DEC-RF.TXT = Countdown to Christmas Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-CHR-R.TXT = Christmas Flyer
    (14-Nov-2022 thru 24-Dec-2022)
  • M-CHR-RF.TXT = Christmas Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-2DAY-R.TXT = 2-Day Flyer
    (25-Nov-2022 thru 26-Nov-2022)
  • M-2DAY-F.TXT = 2-Day Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-NOV-C1.TXT = Christmas Catalog (Conservative – Ends 11/26)
    (31-Oct-2022 thru 26-Nov-2022)
  • M-NOV-C2.TXT = Christmas Catalog (Conservative – Ends 12/24)
    (31-Oct-2022 thru 24-Dec-2022)
  • M-NOV-CF.TXT = Christmas Catalog (Conservative – Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-NOV-R1.TXT = Christmas Catalog (Regular – Ends 11/26)
    (31-Oct-2022 thru 26-Nov-2022)
  • M-NOV-R2.TXT = Christmas Catalog (Regular – Ends 12/24)
    (31-Oct-2022 thru 24-Dec-2022)
  • M-NOV-RF.TXT = Christmas Catalog (Regular – Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2022 Christmas Flyer Files

by

If you are sending the Munce 2022 Christmas Flyer, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-CHR-R.TXT = Christmas Flyer
    (14-Nov-2022 thru 24-Dec-2022)
  • M-CHR-RF.TXT = Christmas Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-2DAY-R.TXT = 2-Day Flyer
    (25-Nov-2022 thru 26-Nov-2022)
  • M-2DAY-F.TXT = 2-Day Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-NOV-C1.TXT = Christmas Catalog (Conservative – Ends 11/26)
    (31-Oct-2022 thru 26-Nov-2022)
  • M-NOV-C2.TXT = Christmas Catalog (Conservative – Ends 12/24)
    (31-Oct-2022 thru 24-Dec-2022)
  • M-NOV-CF.TXT = Christmas Catalog (Conservative – Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-NOV-R1.TXT = Christmas Catalog (Regular – Ends 11/26)
    (31-Oct-2022 thru 26-Nov-2022)
  • M-NOV-R2.TXT = Christmas Catalog (Regular – Ends 12/24)
    (31-Oct-2022 thru 24-Dec-2022)
  • M-NOV-RF.TXT = Christmas Catalog (Regular – Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-OCT-R1.TXT = Harvest Flyer (Starts 8/29)
    (29-Aug-2022 thru 29-Oct-2022)
  • M-OCT-R2.TXT = Harvest Flyer (Starts 10/3)
    (3-Oct-2022 thru 29-Oct-2022)
  • M-OCT-RF.TXT = Harvest Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Dayspring Q4-2022 Price Update

by

If you have BSMGR set up to use the price point reference file (as described here), you need to download the Q4 2022 update of the reference file (DAYSPRIN for retailers in the U.S. and DAYCANA for retailers in Canada).

  • Version 8.11 (and earlier) –
    1. Download the Zipped data files by clicking here.
    2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    3. The files will also be included with our Q4 update, but, you can grab them now if you don’t want to wait.
  • Version 9.00 –
    • You should receive the files via the automatic cloud update routine this week.
    • If you don’t have the newest Dayspring files, you can manually trigger the cloud update routine.
      1. MAKE SURE ALL STATIONS ARE OUT OF Bookstore Manager.
      2. At Enter Program Name, enter “SCHEDULE”.
      3. Make sure “Update BOOK” is checked. (All should be checked, but the BOOK portion includes the current Dayspring files.)
      4. Click the “Start” button and wait for the routine to finish.
      5. Once the routine is completed, all stations can get back into Bookstore Manager.

If you have any problems downloading or extracting the file, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2022 Christmas Catalog Files

by

If you are sending the Munce 2022 Christmas Catalog and/or 2-Day Flyer, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-2DAY-R.TXT = 2-Day Flyer
    (25-Nov-2022 thru 26-Nov-2022)
  • M-2DAY-F.TXT = 2-Day Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-NOV-C1.TXT = Christmas Catalog (Conservative – Ends 11/26)
    (31-Oct-2022 thru 26-Nov-2022)
  • M-NOV-C2.TXT = Christmas Catalog (Conservative – Ends 12/24)
    (31-Oct-2022 thru 24-Dec-2022)
  • M-NOV-CF.TXT = Christmas Catalog (Conservative – Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-NOV-R1.TXT = Christmas Catalog (Regular – Ends 11/26)
    (31-Oct-2022 thru 26-Nov-2022)
  • M-NOV-R2.TXT = Christmas Catalog (Regular – Ends 12/24)
    (31-Oct-2022 thru 24-Dec-2022)
  • M-NOV-RF.TXT = Christmas Catalog (Regular – Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-OCT-R1.TXT = Harvest Flyer (Starts 8/29)
    (29-Aug-2022 thru 29-Oct-2022)
  • M-OCT-R2.TXT = Harvest Flyer (Starts 10/3)
    (3-Oct-2022 thru 29-Oct-2022)
  • M-OCT-RF.TXT = Harvest Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Holiday Hours for Labor Day 2022

by

Our office will be closed on Monday, September 5th for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 6th.

We hope you have a blessed Labor Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use  SPT  at “Enter Program Name” to put your support request directly on our support docket.

Munce 2022 Fall Catalog and Harvest Flyer

by

If you are sending the Munce 2022 Fall Catalog and/or Harvest Flyer, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-OCT-R1.TXT = Harvest Flyer (Starts 8/29)
    (29-Aug-2022 thru 29-Oct-2022)
  • M-OCT-R2.TXT = Harvest Flyer (Starts 10/3)
    (3-Oct-2022 thru 29-Oct-2022)
  • M-OCT-RF.TXT = Harvest Flyer (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-SEP-R.TXT = Fall Catalog (Regular)
    (29-Aug-2022 thru 1-Oct-2022)
  • M-SEP-RF.TXT = Fall Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-AUG-R.TXT = Back to Basics Catalog (Regular)
    (18-Jul-2022 thru 27-Aug-2022)
  • M-AUG-RF.TXT = Back to Basics Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Independence Day 2022 Support Hours

by

Our office will be closed on Monday, July 4th in honor of Independence Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) on Monday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Non-emergency calls from Monday will be returned during normal business hours on Tuesday, July 5th.

We hope you have a blessed holiday!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2022 Back to Basics Catalog

by

If you are sending the Munce 2022 Back to Basics Catalog, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  4. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-AUG-R.TXT = Back to Basics Catalog (Regular)
    (18-Jul-2022 thru 27-Aug-2022)
  • M-AUG-RF.TXT = Back to Basics Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-JUN-R.TXT = Summer Sale Catalog (Regular)
    (30-May-2022 thru 16-Jul-2022)
  • M-JUN-RF.TXT = Summer Sale Catalog (Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)