When scanning barcodes of items with shorter-length SKUs, you may receive the message “Item Not Found” for items that are actually in your inventory file.
This is caused by Apple iOS treating double spaces as a shortcut to insert a period (like at the end of a sentence).
Here is an example of the message…
If you are experiencing this issue, please disable the shortcut by…
- Touch the “Settings” app icon.
- Touch the “General” link.
- Touch the “Keyboard” link.
- Touch the slider next to “.” Shortcut to disable this feature.