Memorial Day 2020 Support Hours

Our office will be closed on Monday, May 25th in honor of Memorial Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) on Monday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Weekend emergency support will also be available on Saturday and Sunday like normal.

Non-emergency calls from Saturday, Sunday, and Monday will be returned during normal business hours on Tuesday, May 26th.

We hope you have a blessed Memorial Day weekend!

Remember, you can view monthly program changes and other archived emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2020 Summer Sale Catalog Files

If you are sending the Munce 2020 Summer Sale Catalog, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-APR-R.TXT = Spring Sale Catalog (Regular)
    (13-Apr-2020 thru 30-May-2020)
  • M-APR-RF.TXT = Spring Sale Catalog (Regular)
    (Flexible dates – you set when running IVPROMO)
  • M-APR-C.TXT = Spring Sale Catalog (Conservative)
    (13-Apr-2020 thru 30-May-2020)
  • M-APR-CF.TXT = Spring Sale Catalog (Conservative)
    (Flexible dates – you set when running IVPROMO)
  • M-MAY-R.TXT = Spring Sale Flyer
    (13-Apr-2020 thru 30-May-2020)
  • M-MAY-RF.TXT = Spring Sale Flyer
    (Flexible dates – you set when running IVPROMO)
  • M-JUN-R.TXT = Summer Sale Catalog
    (8-Jun-2020 thru 25-Jul-2020)
  • M-JUN-RF.TXT = Summer Sale Catalog
    (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Program Changes on Q2 2020 Update

The quarterly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail price changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.


The price files for currently active Munce sales catalogs are included on this update.

If you are sending out one of these Munce catalogs to your customers, you can run “IVPROMO” in BSMGR and enter the appropriate file name.

Remember you can download the current Munce catalog price files by clicking the link below and extract the files into your BOOK folder. http://www.bookstoremanager.biz/content/MunceCatalog.zip

As a reminder, the program will check your inventory file for the following:

  • If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
  • Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file:
    » Sale price; » Sale start date; » Sale end date; » Promo code.

Enhancements and Changes for 8.11


GETHOURS• DISPLAY OF HOURS WORKED WHEN CLOCKING IN OR OUT ON THE LAST DAY OF THE PAYROLL, THE HOURS FROM THAT WERE NOT SHOWING ON THE CLOCK IN/OUT SCREEN.
IVOP• RESTORED EXCEL AS AN EXPORT OPTION.
PARABLE• FULL MAILIST FROM MENU WAS NOT UPLOADING.
QSCAN• ADDED OPTION TO ALLOW SKUS WITH DASHES.
TV• NEW VERSION OF TEAMVIEWER – TEAMVIEWER DISCONTINUED SUPPORT FOR THE VERSION WE HAVE BEEN USING. THE PROGRAM WILL CHECK THE SERVER TO SEE IF THE NEW VERSION IS THERE. IF NOT, IT WILL FIRST DOWNLOAD THE NEW VERSION TO THE SERVER, THEN IT WILL COPY IT TO THE LOCAL DRIVE BEFORE RUNNING.


Please contact us if you experience problems installing your update.

Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.

For your convenience, you can click here to view a current copy of the End-User License Agreement with the current maintenance fees and warranty information.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2020 Spring Sale Catalog and Flyer Files

If you are sending the Munce 2020 Spring Sale Catalog or Flyer, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-APR-R.TXT = Spring Sale Catalog (Regular)
    (13-Apr-2020 thru 30-May-2020)
  • M-APR-RF.TXT = Spring Sale Catalog (Regular)
    (Flexible dates – you set when running IVPROMO)
  • M-APR-C.TXT = Spring Sale Catalog (Conservative)
    (13-Apr-2020 thru 30-May-2020)
  • M-APR-CF.TXT = Spring Sale Catalog (Conservative)
    (Flexible dates – you set when running IVPROMO)
  • M-MAY-R.TXT = Spring Sale Flyer
    (13-Apr-2020 thru 30-May-2020)
  • M-MAY-RF.TXT = Spring Sale Flyer
    (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2020 Easter Sale Catalog and Flyer Files

NOTE: If you are not sending the Munce 2020 Easter Sale Catalog or Flyer, you can ignore this message.


If you are sending the Munce 2020 Easter Sale Catalog or Flyer, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-FEB-R.TXT = Winter Sale Catalog
    (3-Feb-2020 thru 29-Feb-2020)
  • M-FEB-RF.TXT = Winter Sale Catalog
    (Flexible dates – you set when running IVPROMO)
  • M-MAR-R.TXT = Easter Sale Catalog (Regular)
    (2-Mar-2020 thru 11-Apr-2020)
  • M-MAR-RF.TXT = Easter Sale Catalog (Regular)
    (Flexible dates – you set when running IVPROMO)
  • M-MAR-C.TXT = Easter Sale Catalog (Conservative)
    (2-Mar-2020 thru 11-Apr-2020)
  • M-MAR-CF.TXT = Easter Sale Catalog (Conservative)
    (Flexible dates – you set when running IVPROMO)
  • M-EAS-R.TXT = Easter Sale Flyer
    (2-Mar-2020 thru 11-Apr-2020)
  • M-EAS-RF.TXT = Easter Sale Flyer
    (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Program Changes on Q1 2020 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail price changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.


The price files for currently active Munce sales catalogs are included on this update.

If you are sending out one of these Munce catalogs to your customers, you can run “IVPROMO” in BSMGR and enter the appropriate file name.

Remember you can download the current Munce catalog price files by clicking the link below and extract the files into your BOOK folder. http://www.bookstoremanager.biz/content/MunceCatalog.zip

As a reminder, the program will check your inventory file for the following:

  • If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
  • Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file:
    » Sale price; » Sale start date; » Sale end date; » Promo code.

Enhancements and Changes for 8.11


CHKSKIDS• ONLY CHECKED SKIDS WITH (T)RUE FOR ACTIVE. SOME SKIDS HAVE A “Y” FOR ACTIVE. NEED TO DO THE CHECK FOR BOTH.

DELTEMP• ADDED CALL TO DELTEMP.BAT. THIS BATCH FILE DELETES FILES IN THE WINDOWS TEMP FOLDER AS WELL AS %TEMP%.

IVO• DIFFERENT “BILL TO” NOT WORKING.
• FULL PO STOCK CHECKS NOT ALL WORKING. RE-COMPILED AND THEY STARTED WORKING AGAIN. NEED TO SEND OUT ON NEXT UPDATE.

IVPROMO• UPDATED MESSAGE FOR EMPTY FILE. IF THE MUNCE CATALOG FILE IS MISSING OR EMPTY, THE MESSAGE NOW DIRECTS THE USER TO CHECK HTTP://EMAILS.BSMGR.COM FOR INFORMATION ON DOWNLOADING AND INSTALLING THE LATEST SET OF CATALOG FILES FROM MUNCE.

PARABLE• FULL LIST UPLOAD ADDED TO CORRECTION PROCESS. AT THE END OF THE CORRECTION PROCESS THE PROGRAM GENERATES A FULL MAILING LIST EXPORT AND UPLOADS IT TO PARABLE.

PAXRPT• NEW PROGRAM FOR PULLING INFO OFF A PAX UNIT. REQUIRES PLreport.exe.

POS• TOUCH POS WOULDN’T ALLOW THE VOIDING OF A GIFT CARD.
• CAN NOW REVIEW/APPLY PREVIOUS CARD IN PAX. THIS CAN BE USED IF THERE WAS AN ERROR AFTER PROCESSING WAS PASSED TO THE PAX UNIT. IT ALLOWS THE USER TO SEE IF THE CARD WAS APPROVED ON THE PAX UNIT AND APPLY IT TO THE CURRENT SALE IF IT WAS.

QSCAN• REMOVED DASH FROM LIST OF LEGIT CHARS. DASH IS NOT ALLOWED IN XML AND WILL THROW AN ERROR ON THE SCAN DEVICE.

SCHEDULE• ADDED TIME STAMPS FOR RACCOON.

SLCCP• CAN NOW PULL CURRENT AND PREVIOUS BATCH INFO FROM PAX UNIT.

THEFLAGS• REMOVED FAIRFIELD, OH. PER EMAIL FROM INGRAM RECEIVED ON 1/7/2020, THE FAIRFIELD, OH WAREHOUSE IS CLOSING. REMOVED THAT LOCATION FROM THE STOCK CHECK SCREEN.


Please contact us if you experience problems installing your update.

Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.

For your convenience, you can click here to view a current copy of the End User License Agreement with the current maintenance fees and warranty information.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2020 Winter Sale Catalog Files

NOTE: If you are not sending the Munce 2020 Winter Sale Catalog, you can ignore this message.


If you are sending the Munce 2020 Winter Sale Catalog, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-FEB-R.TXT = Winter Sale Catalog
    (3-Feb-2020 thru 29-Feb-2020)
  • M-FEB-RF.TXT = Winter Sale Catalog
    (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Munce 2020 New Year New You Catalog

If you are sending the Munce 2020 New Year New You Catalog, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-JAN-R.TXT = New Year New You Catalog
    (6-Jan-2020 thru 1-Feb-2020)
  • M-JAN-RF.TXT = New Year New You Catalog
    (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

2019 Thanksgiving Holiday Support Hours

From all of us at Bookstore Manager Software, we wish you, your families, and your staff a safe and blessed Thanksgiving. We are thankful for each and every one of you!

Special Support Hours

Thursday, November 28th (Thanksgiving Day)
Our office will be closed so we can spend time with our families.

Friday, November 29th (“Black Friday”)
Our office will be closed, but we will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 2nd.

Saturday, November 30th and Sunday, December 1st:
Our weekend emergency support number will be monitored like normal for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 2nd.

Happy Thanksgiving from Your BSMGR Support Team!

support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT at “Enter Program Name” to put your support request directly on our support docket.

Munce 2019 Countdown to Christmas Catalog

NOTE: If you are not sending the Munce 2019 Countdown to Christmas Catalog, you can ignore this message.


If you are sending the Munce 2019 Countdown to Christmas Catalog, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog data files by clicking here.
  2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type the file name that matches which one you are sending out (see below), then click the OK button.
  5. If you selected a flexible date file, you will be prompted for the start and end dates of the sale.
  6. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  7. If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-NOV-RN.TXT = Regular Christmas Sale Event Catalog (ends 11/30)
    (4-Nov-2019 thru 30-Nov-2019)
  • M-NOV-RD.TXT = Regular Christmas Sale Event Catalog (ends 12/24)
    (4-Nov-2019 thru 24-Dec-2019)
  • M-NOV-RF.TXT = Regular Christmas Sale Event Catalog
    (Flexible dates – you set when running IVPROMO)
  • M-NOV-CN.TXT = Conservative Christmas Sale Event Catalog (ends 11/30)
    (4-Nov-2019 thru 30-Nov-2019)
  • M-NOV-CD.TXT = Conservative Christmas Sale Event Catalog (ends 12/24)
    (4-Nov-2019 thru 24-Dec-2019)
  • M-NOV-CF.TXT = Conservative Christmas Sale Event Catalog
    (Flexible dates – you set when running IVPROMO)
  • M-2DAY-R.TXT = 2 Day Regular Flyer (After Thanksgiving)
    (29-Nov-2019 and 30-Nov-2019)
  • M-2DAY-RF.TXT = 2 Day Regular Flyer
    (Flexible dates – you set when running IVPROMO)
  • M-CMAS-R.TXT = Christmas Flyer (Nov/Dec)
    (11-Nov-2019 thru 24-Dec-2019)
  • M-CMAS-RF.TXT = Christmas Flyer
    (Flexible dates – you set when running IVPROMO)
  • M-DEC-R.TXT = Countdown to Christmas Catalog
    (2-Dec-2019 thru 24-Dec-2019)
  • M-DEC-RF.TXT = Countdown to Christmas Catalog
    (Flexible dates – you set when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)