2019 CPE International Exhibit Hall Map

Wow! We are just a week away from the 2019 CPE International Show!

We always provide free training opportunities at the shows, and this one is no different. However, we did change the format a little.

Instead of a single big training session covering everything, we are going to split it into two shorter sessions.

If you are a new store owner or manager that hasn’t been trained on all the various features of BSMGR, we will spend an hour on a “Beginners Session” to answer questions and cover basics. This will also be a great opportunity for any new employee to get a basic understanding of how to use the software.

If you are a more seasoned user, we will have an “Advanced Session” where we will focus on a broader range of topics that you may have forgotten could be done for you in BSMGR.

—– Bookstore Manager Software Training Details —–
Sunday, August 25th, 2019
Private Dining Room B (in the Embassy Suites Hotel)
“Beginners Session” – 10:15 a.m. to 11:15 a.m.
“Advanced Session” – 11:45 a.m. to 1:00 p.m.

We will take a lunch break from 11:15 a.m. to 11:45 a.m. Everyone attending either session is welcome to join us for the buffet lunch.

If you have specific questions you’d like to have us include during the Advanced Session, please send those to Robbie@KingdomRetail.com.

Whether or not you are able to make it to a training session, we hope you drop by and say hi. We’ll be in Booth #128.

Thank you for your dedication in ministering God’s word to your community and everyone that visits your store!

We hope you are going — because we look forward to seeing you there!

Steven and Jon
Bookstore Manager Software
sales@bsmgr.com | (800) 997-6724 (option 1)

Click to see a map of the 2019 CPE International Exhibit Hall
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Independence Day 2019 Special Support Hours

Our office will be closed on Thursday, July 4th in honor of Independence Day. However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Thursday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Non-emergency calls from Thursday will be returned during normal business hours on Friday, July 5th.

We hope you have a blessed holiday!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

P.S. We look forward to seeing you in Murfreesboro, TN for CPE International 2019 at the end of August! We will be in booth #128.
Click here for more information and to register for CPE.

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Memorial Day 2019 Support Hours

Our office will be closed on Monday, May 27th in honor of Memorial Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) on Monday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Weekend emergency support will also be available on Saturday and Sunday like normal.

Non-emergency calls from Saturday, Sunday and Monday will be returned during normal business hours on Tuesday, May 28th.

We hope you have a blessed Memorial Day weekend!

Remember, you can view monthly program changes and other archived emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

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Will We See You at the Christian Product Expo in the Poconos?

You are invited to join us January 27-29, 2019
at the Christian Product Expo (CPE) in the Kalahari Resort in Pocono Manor, PA.

Registration for CPE is always FREE for retailers and includes all exhibits, training, giveaways, personality party, and much more!

Register by January 4, 2019, to get the group rate for the resort, qualify for a travel allowance, and be entered into the CASH PRIZE DRAWING. You can sign up with confidence knowing that their reimbursement program has been successfully used by retailers for years.

The resort rate (through January 4th) is $144 + tax per night for Sunday-Tuesday, 01/27/19-1/29/19 (for Sat, 1/26/19, the rate is $209). To book your rooms, call 800.525.2427 (follow the prompts for a new group reservation in the Poconos) and use the group code 4282 or the group name CPE.


BSMGR will have show specials at CPE. To qualify, you must commit at the show or during the show week, whether or not you attend CPE.

  • $500 off RMS Platinum (single user or more – with BSM Processing)
  • $250 off RMS Gold (2-user or more – with BSM Processing)
  • qScan Mobile Inventory – $100 off (single user or more)
  • Email Marketing – No sign-up fees + One month free (the first month will be billed and credited upon sign-up)
  • Switch to Bookstore Manager CC Processing – Get one free EMV enabled credit card reader w/BSM processing ($290 value). Get our low processing fee or we will match your existing rates.

Answers to Frequently Asked Questions
(Taken from the CPE Website)

• Do I have to be a member of the Munce group to attend?
No. ALL independent Christian retailers are invited and encouraged to attend.
• Is the expo in the hotel?
Yes, all the events and tradeshow are held in the Kalahari Resort. This is all under one roof, just steps from one event to the next.
• What do I pay for?
There is no registration fee to attend the show. You will be responsible to make your own hotel reservation and pay for that. If you reserve tickets for meals, you will need to follow the Reimbursement Guidelines and place at least 12 orders and experience 6 product presentations; otherwise, you will be charged for these meals.
• How many orders do I need for the top level of reimbursement?
30 orders and 15 product presentations from exhibitors that you did NOT place an order with. Please see the Reimbursement Guidelines at cpeshow.com.
• I’ve already made orders with some vendors that will be there; do they qualify as a CPE order?
We leave that up to the exhibitors as to whether they consider that a CPE order or not. We recommend that you talk with the exhibitors about any new products they have coming out or a show special and increase the order you have already placed. The show would not be possible without the exhibitors, so please give them the opportunity to share the great products that they have to offer.
• How do you know how many orders I’ve made?
A Reimbursement Checklist will be part of the printed program you receive at the show. You will present that to each exhibitor you interact with at the show. The exhibitor will initial your list to verify that you have placed an order or listened to a product presentation. Then you turn in this checklist to the registration desk before leaving the show.
• Do I have to be present to win the Cash Prize drawing?
Yes, you must be present at the prize drawing at 4:00 PM on Tuesday to win.
• Can I listen to speakers/artists at meals/banquets without eating?
Yes, if we have space available in the banquets, we will consider this type of request. Please contact us directly at 800.868.4388 to make a special arrangement.
• How do I make my hotel reservation and ensure I get the group rate?
All the information for making your hotel reservation is on the bottom of the Registration form and on cpeshow.com.
• Will I get reimbursed if I stay at a cheaper hotel?
We must fill our room block before we can consider giving any reimbursement for another hotel. Please check with us closer to the show to see if this is possible.
• Whom do I call for airport shuttle transportation?
There are many options to get from the airport to the Kalahari Resort. An information sheet about shuttle service will be available soon at cpeshow.com.

We look forward to seeing you there!

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

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Holiday Hours for Labor Day 2018

Our office will be closed on Monday, September 3rd for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales, accept credit cards or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 4th.

We hope you have a blessed Labor Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use  SPT  at "Enter Program Name" to put your support request directly on our support docket.

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Independence Day 2018 Special Support Hours

Our office will be closed on Wednesday, July 4th in honor of Independence Day. However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Wednesday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Non-emergency calls from Wednesday will be returned during normal business hours on Thursday, July 5th.

We hope you have a blessed weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

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P.S. We look forward to seeing in Nashville for UNITE 2018! We will be in booth #511. Click here to see where our booth is located.

P.P.S. If you haven’t heard, there is a rebate available of up to $1,000 for CBA-member retailer buyers attending the show. Click here for more information on UNITE 2018 and the rebate.

See You in Nashville at UNITE 2018

UNITE 2018 - CBA's International Convention

Excitement is in the air with the hotel and food expenses reimbursement gift being offered to CBA member retailers attending CBA’s UNITE 2018 International Convention!

We hope to see you at the Gaylord Opryland Resort and Convention Center in Nashville, TN, July 8 – 11, 2018. Click here to register today!


   Why attend?


Worship and Fellowship!
• Come together as a body and worship with Sandi Patty, Jason Crabb, and Jekalyn Carr.
Training!
• Attend free workshops or sign up for Retail Academy classes such as…

  • “Get Connected” – One of the cheapest most effective ways to connect with your customer is through social media. But it’s not about ads and articles. Learn from the experts at UNITE why you’re uniquely qualified to increase your sales through the most powerful marketing tool there is.
  • “Data Driven” – Some would have you believe Facebook is the best way to reach your audience, but what does the data say? Learn at UNITE, how to use new data from CBA and our strategic partner to increase your sales. Let data from your market tell you where you can best reach your customers. The answers may surprise you.
  • “There you are!” – Do you realize there are customers looking specifically for you? Customers, who need the unique product and expertise that only you can provide? Let the Social Media experts at UNITE show you how to use the power tools of connection in new ways with valuable results.
  • “Inventory on Terms” – See for the first time at UNITE how storeowners can stock their shelves with new lines of merchandise available on terms that will help boost cash flow. CBA, through a strategic partnership with Inventory Solutions, is Igniting the industry with a variety of quality merchandise items available on terms. COD and short terms are burdensome to every storeowner, so we’re changing the way business is done.
Specials!
• Wondering about show specials? Yes, we have them! (*** You must commit the week of the show to qualify. ***)

  • For NEW Stores…
    • $1,000 off Platinum with BSM Processing -or-
    • $500 off Gold 2 User with BSM Processing
  • For EXISTING Stores…
    • qScan – $100 off (single user or multi-user)
    • Email Marketing – No sign-up fees + One month free (the first month will be billed and credited upon sign-up)
    • Credit Card Processing – One free EMV credit card reader w/BSM processing ($290 value)
  • Plus, Robbie Halstead with Kingdom Retail Solutions is offering a 25% discount for all BSMGR training packages that get scheduled at the show.

We will be there in Booth #511, and we look forward to seeing you!

EXHIBIT FLOOR HOURS
July 9 (Mon) 9 am – 5 pm
July 10 (Tue) 9 am – 5 pm
July 11 (Wed) 9 am – 2 pm

 

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

     

Christmas 2017 and New Year’s Day 2018 Holiday Support Hours

Friday, December 22rd:
Our support team will be available for all calls from 8am until 6pm Central.
Saturday, December 23rd:
Emergency/Weekend support will be available as normal.
Sunday, December 24th (Christmas Eve):
Emergency/Weekend support will be available as normal.
Monday, December 25th (Christmas Day):
Our office will be closed so we can spend time with our families.
Tuesday, December 26th:
Our support team will be available for all calls from 8am until 6pm Central.

Friday, December 30th:
Our support team will be available for all calls from 8am until 6pm Central.
Saturday, December 30th:
Emergency/Weekend support will be available as normal.
Sunday, December 31st (New Year’s Eve):
Emergency/Weekend support will be available as normal.
Monday, January 1st (New Year’s Day):
Our office will be closed so we can spend time with our families. Emergency/Weekend support will be available.
Tueday, January 2nd:
Our support team will be available for all calls from 8am until 6pm Central.

The Emergency/Weekend Support number is 325-669-2381. Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find it along with other contact options.


Merry Christmas and Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

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Filling Out the Security Metrics SAQ

SecurityMetrics Filling Out Security Metrics SAQoffers a simplified explanation of the Self-Assessment Questionnaire (SAQ). When you start your questionnaire a video can be found alongside the questions in each section. By playing the video each section is explained in easy to understand language and an option is available to confirm your agreement. Upon confirming, all questions in that section will be answered with a single click. Click here to read the document “Filling Out Security Metrics SAQ”.

If you need help from SecurityMetrics and wish to contact them directly be sure you mention that you are a Bookstore Manager Software user. This eliminates any confusion and will help them assist you more thoroughly. You will not need to make any payment to SecurityMetrics directly. All invoicing is done through Bookstore Manager.

If you haven’t had a chance to, you can still enroll at www.securitymetrics.com/pcidss/bsmgr

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

 

P.S. If you missed any of our FAQ series last week, you can read them (1 of 4) here, (2 of 4) here, (3 of 4) here, and (4 of 4) here.

 

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PCI Security – Question 4 of 4 – Is This Really A Big Deal?

In August we sent you an email to let you know that we had partnered with SecurityMetrics to provide you with access to an online Self-Assessment Questionnaire and Quarterly Scans to help you be compliant with the Payment Card Industry Data Security Standards (PCI DSS).

You may have completed these tasks with your payment processing provider. You may have forgotten this was a requirement of all merchants who accept credit and debit cards and have not completed this important task. Either way, SecurityMetrics offers an inexpensive and simple alternative to help you meet this requirement.

As we’ve helped answer questions that have come in over the past few weeks, a few have been quite common. We are sending a sequence of four (4) emails to address these common questions for everyone.

Question 4
Is this really a big deal?
Answer
If you have never completed an SAQ or had your system (store) scanned for vulnerabilities, your processor is probably charging you a non-compliance fee. This fee is typically $19.95 per month but some processors have been known to charge as much as $35.00 per month. The only way to remove this fee from your processing statement is to fulfill the PCI DSS requirements (fill out the SAQ and have a security scan done by a recognized third-party company). SecurityMetrics gives you a chance to start saving this fee.

ToFilling Out Security Metrics SAQ enroll visit www.securitymetrics.com/pcidss/bsmgr

We’ve created a tech doc to show you the easiest way to accurately complete the Self-Assessment Questionnaire. Click here to read the document “Filling Out Security Metrics SAQ”.

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

 

P.S. If you missed the first question, you can read it and the answer here.

P.P.S. If you missed the second question, you can read it and the answer here.

P.P.P.S. If you missed the third question, you can read it and the answer here.

 

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