2020 Christmas Blessing

Sometimes the holidays remind us of what we’ve lost, and we feel like we are all alone. While 2020 has been a difficult year, we are grateful for the reminder that Christmas provides of God’s great love and mercy, shown through sending his Son to live as one of us.

As we close this year, we wish to express our deep gratitude for the work you are doing for the Kingdom and the privilege we have in being a small part of your ministry. As the new year approaches, we pray that God’s grace and blessings will sustain you throughout 2021.

Merry Christmas!
From all of us at Bookstore Manager

All this took place to fulfill what the Lord had said through the prophet: “The virgin will conceive and give birth to a son, and they will call him Immanuel” (which means “God with us”).
– Matthew 1:22-23 (NIV)

Christmas 2020 and New Year’s Day 2021 Holiday Support Hours

Thursday, December 24th (Christmas Eve):
Our office will close at noon (Central time), but we will monitor our emergency support number that afternoon for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 28th.

Friday, December 25th (Christmas Day):
Our office will be closed. Any messages left will be returned during normal business hours on Monday, December 28th.

Saturday and Sunday, December 26th and December 27th:
We will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, December 28th.


Thursday, December 31st (New Year’s Eve):
Our office will close at 5:00 PM (Central time).

Friday, January 1st (New Year’s Day):
Our office will be closed, but we will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, January 4th.

Saturday and Sunday, January 2nd and January 3rd:
We will be monitoring our emergency support number for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is 325-669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Monday, January 4th.


Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find it along with other contact options.


Merry Christmas and Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

Holiday Hours for Labor Day 2020

Our office will be closed on Monday, September 7th for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales, accept credit cards or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 8th.

We hope you have a blessed Labor Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use  SPT  at “Enter Program Name” to put your support request directly on our support docket.

Independence Day 2020 Support Hours

Our office will be closed on Friday, July 3rd in honor of Independence Day. However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Friday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Non-emergency calls from Friday will be returned during normal business hours on Monday, July 6th.

We hope you have a blessed holiday!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

P.S. We look forward to seeing you in Wilmington, DE for CPE International 2020 the week of August 23rd!
Click here for more information and to register for CPE.

2019 CPE International Exhibit Hall Map

Wow! We are just a week away from the 2019 CPE International Show!

We always provide free training opportunities at the shows, and this one is no different. However, we did change the format a little.

Instead of a single big training session covering everything, we are going to split it into two shorter sessions.

If you are a new store owner or manager that hasn’t been trained on all the various features of BSMGR, we will spend an hour on a “Beginners Session” to answer questions and cover basics. This will also be a great opportunity for any new employee to get a basic understanding of how to use the software.

If you are a more seasoned user, we will have an “Advanced Session” where we will focus on a broader range of topics that you may have forgotten could be done for you in BSMGR.

—– Bookstore Manager Software Training Details —–
Sunday, August 25th, 2019
Private Dining Room B (in the Embassy Suites Hotel)
“Beginners Session” – 10:15 a.m. to 11:15 a.m.
“Advanced Session” – 11:45 a.m. to 1:00 p.m.

We will take a lunch break from 11:15 a.m. to 11:45 a.m. Everyone attending either session is welcome to join us for the buffet lunch.

If you have specific questions you’d like to have us include during the Advanced Session, please send those to Robbie@KingdomRetail.com.

Whether or not you are able to make it to a training session, we hope you drop by and say hi. We’ll be in Booth #128.

Thank you for your dedication in ministering God’s word to your community and everyone that visits your store!

We hope you are going — because we look forward to seeing you there!

Steven and Jon
Bookstore Manager Software
sales@bsmgr.com | (800) 997-6724 (option 1)

Click to see a map of the 2019 CPE International Exhibit Hall
BSMGR on Facebook
BSMGR YouTube Channel

Independence Day 2019 Special Support Hours

Our office will be closed on Thursday, July 4th in honor of Independence Day. However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Thursday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Non-emergency calls from Thursday will be returned during normal business hours on Friday, July 5th.

We hope you have a blessed holiday!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

P.S. We look forward to seeing you in Murfreesboro, TN for CPE International 2019 at the end of August! We will be in booth #128.
Click here for more information and to register for CPE.

BSMGR on Facebook
BSMGR YouTube Channel

Memorial Day 2019 Support Hours

Our office will be closed on Monday, May 27th in honor of Memorial Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) on Monday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Weekend emergency support will also be available on Saturday and Sunday like normal.

Non-emergency calls from Saturday, Sunday and Monday will be returned during normal business hours on Tuesday, May 28th.

We hope you have a blessed Memorial Day weekend!

Remember, you can view monthly program changes and other archived emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook
BSMGR YouTube Channel

Will We See You at the Christian Product Expo in the Poconos?

You are invited to join us January 27-29, 2019
at the Christian Product Expo (CPE) in the Kalahari Resort in Pocono Manor, PA.

Registration for CPE is always FREE for retailers and includes all exhibits, training, giveaways, personality party, and much more!

Register by January 4, 2019, to get the group rate for the resort, qualify for a travel allowance, and be entered into the CASH PRIZE DRAWING. You can sign up with confidence knowing that their reimbursement program has been successfully used by retailers for years.

The resort rate (through January 4th) is $144 + tax per night for Sunday-Tuesday, 01/27/19-1/29/19 (for Sat, 1/26/19, the rate is $209). To book your rooms, call 800.525.2427 (follow the prompts for a new group reservation in the Poconos) and use the group code 4282 or the group name CPE.


BSMGR will have show specials at CPE. To qualify, you must commit at the show or during the show week, whether or not you attend CPE.

  • $500 off RMS Platinum (single user or more – with BSM Processing)
  • $250 off RMS Gold (2-user or more – with BSM Processing)
  • qScan Mobile Inventory – $100 off (single user or more)
  • Email Marketing – No sign-up fees + One month free (the first month will be billed and credited upon sign-up)
  • Switch to Bookstore Manager CC Processing – Get one free EMV enabled credit card reader w/BSM processing ($290 value). Get our low processing fee or we will match your existing rates.

Answers to Frequently Asked Questions
(Taken from the CPE Website)

• Do I have to be a member of the Munce group to attend?
No. ALL independent Christian retailers are invited and encouraged to attend.
• Is the expo in the hotel?
Yes, all the events and tradeshow are held in the Kalahari Resort. This is all under one roof, just steps from one event to the next.
• What do I pay for?
There is no registration fee to attend the show. You will be responsible to make your own hotel reservation and pay for that. If you reserve tickets for meals, you will need to follow the Reimbursement Guidelines and place at least 12 orders and experience 6 product presentations; otherwise, you will be charged for these meals.
• How many orders do I need for the top level of reimbursement?
30 orders and 15 product presentations from exhibitors that you did NOT place an order with. Please see the Reimbursement Guidelines at cpeshow.com.
• I’ve already made orders with some vendors that will be there; do they qualify as a CPE order?
We leave that up to the exhibitors as to whether they consider that a CPE order or not. We recommend that you talk with the exhibitors about any new products they have coming out or a show special and increase the order you have already placed. The show would not be possible without the exhibitors, so please give them the opportunity to share the great products that they have to offer.
• How do you know how many orders I’ve made?
A Reimbursement Checklist will be part of the printed program you receive at the show. You will present that to each exhibitor you interact with at the show. The exhibitor will initial your list to verify that you have placed an order or listened to a product presentation. Then you turn in this checklist to the registration desk before leaving the show.
• Do I have to be present to win the Cash Prize drawing?
Yes, you must be present at the prize drawing at 4:00 PM on Tuesday to win.
• Can I listen to speakers/artists at meals/banquets without eating?
Yes, if we have space available in the banquets, we will consider this type of request. Please contact us directly at 800.868.4388 to make a special arrangement.
• How do I make my hotel reservation and ensure I get the group rate?
All the information for making your hotel reservation is on the bottom of the Registration form and on cpeshow.com.
• Will I get reimbursed if I stay at a cheaper hotel?
We must fill our room block before we can consider giving any reimbursement for another hotel. Please check with us closer to the show to see if this is possible.
• Whom do I call for airport shuttle transportation?
There are many options to get from the airport to the Kalahari Resort. An information sheet about shuttle service will be available soon at cpeshow.com.

We look forward to seeing you there!

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

BSMGR on Facebook     BSMGR YouTube Channel

Holiday Hours for Labor Day 2018

Our office will be closed on Monday, September 3rd for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales, accept credit cards or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 4th.

We hope you have a blessed Labor Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use  SPT  at "Enter Program Name" to put your support request directly on our support docket.

BSMGR on Facebook     BSMGR YouTube Channel

Independence Day 2018 Special Support Hours

Our office will be closed on Wednesday, July 4th in honor of Independence Day. However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Wednesday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Non-emergency calls from Wednesday will be returned during normal business hours on Thursday, July 5th.

We hope you have a blessed weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

 

P.S. We look forward to seeing in Nashville for UNITE 2018! We will be in booth #511. Click here to see where our booth is located.

P.P.S. If you haven’t heard, there is a rebate available of up to $1,000 for CBA-member retailer buyers attending the show. Click here for more information on UNITE 2018 and the rebate.