The email invitation we sent out yesterday had the correct date, but it indicated the webinar will be on a Thursday instead of a Tuesday which caused some confusion. The users meeting webinar is scheduled to be held in a couple of weeks on Tuesday, June 9th at 1pm Central. We hope you will join us!
2015 Users Meeting Webinar
SAVE THE (CORRECT) DATE!
We are excited to invite you to attend the 2015 Bookstore Manager Users Meeting webinar! This is an opportunity to hear about enhancements and new features that are being added to your system.
Traditionally, we have held our Users Meeting each year at the summer CBA/ICRS conference. In recent years many have found it difficult to attend the show or were caught in the quandary of choosing between multiple simultaneous events at the convention.
To give everyone an opportunity to attend, we hosted our first “webinar” users meeting via the Internet last year. We received a lot of positive feedback to this approach, and look forward to another great time together this year.
As always, we will end the meeting with a customer Q&A time, so register, save the date and bring your questions.
The webinar event will be held on Tuesday, June 9th at 1pm Central time.
Please click here to register for the free Users Meeting webinar.
The registration confirmation page has links to easily add the event to your Google calendar or iCal/Outlook, once you’ve signed up.
Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Attend the 2015 BSMGR Users Meeting without Leaving Home
2015 Users Meeting Webinar
SAVE THE DATE!
We are excited to invite you to attend the 2015 Bookstore Manager Users Meeting webinar! This is an opportunity to hear about enhancements and new features that are being added to your system.
Traditionally, we have held our Users Meeting each year at the summer CBA/ICRS conference. In recent years many have found it difficult to attend the show or were caught in the quandary of choosing between multiple simultaneous events at the convention.
To give everyone an opportunity to attend, we hosted our first “webinar” users meeting via the Internet last year. We received a lot of positive feedback to this approach, and look forward to another great time together this year.
As always, we will end the meeting with a customer Q&A time, so register, save the date and bring your questions.
The webinar event will be held on Thursday, June 9th at 1pm Central time.
Please click here to register for the free Users Meeting webinar.
The registration confirmation page has links to easily add the event to your Google calendar or iCal/Outlook, once you’ve signed up.
Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Memorial Day 2015 Support Hours
Memorial Day 2015
Special Support Hours
Our office will be closed on Monday, May 25th in honor of Memorial Day. However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Monday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.
Weekend emergency support will also be available on Saturday and Sunday like normal.
Non-emergency calls from Saturday, Sunday and Monday will be returned during normal business hours on Tuesday, May 26th.
We hope you have a blessed Memorial Day weekend!
Remember, you can view monthly program changes and other archived emailed communications from Bookstore Manager at emails.bsmgr.com.
Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Program Changes on May 2015 Update
RMS Version 8.00M Program Changes on the May 2015 Update
The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.
As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.
- CONVISBN:
- UPDATE FOR VERSION 8.0.
- EZADMAIL:
- • FIXED ISSUE WITH MAIL ERROR MSGS BEING DISPLAYED.
- • PROGRAM WAS SENDING AUTORESPONDERS NO RECEIPTS.
- • TWEAKED THE EMAIL ADDRESS ADDING PROCESS.
- EZDATA:
- ADDED PERMISSION CHECK AT STARTUP.
- INVOPRT:
- BSM CAN NOW EMAIL A COPY OF AN INDIVIDUAL INVOICE FROM THE ARI OR ARHI SCREENS.
- ISBNCREA:
- UPDATE FOR VERSION 8.0.
- ISBNFIX:
- UPDATE FOR VERSION 8.0.
- IVI:
- SINCE THE CPC CODES HAVE BEEN DROPPED BY THE INDUSTRY, WE ARE CHANGING THE DESCRIPTION OF THE FIELD TO “MISC. CODE”.
- IVM:
- SINCE THE CPC CODES HAVE BEEN DROPPED BY THE INDUSTRY, WE ARE CHANGING THE DESCRIPTION OF THE FIELD TO “MISC. CODE”.
- IVO:
- FIXED ISSUE WITH TRUNCATED EMAIL TEXT.
- IVPSCRN:
- • SINCE THE CPC CODES HAVE BEEN DROPPED BY THE INDUSTRY, WE ARE CHANGING THE DESCRIPTION OF THE FIELD TO “MISC. CODE”. ALSO CHANGED ALL REFERENCES OF “TITLE ” TO “DESC.” SINCE GIFTS DON’T HAVE “TITLES”.
- • CHANGED WORDING OF “STOCKING LEVEL” TO “MIN/MAX LEVEL”.
- IVSO:
- EDIT P.O. FIELD RE-ENABLED IS FOR F3 KEY.
- IVSS:
- F3 LOOKUP ON CUSTOMER DIDN’T ALWAYS WORK.
- MLM2:
- • CHANGING ORDER OF PHONE #S CAUSED ONE OF THE KEYS TO BE LOST ON THE REWRITE OF THE PHONE NUMBERS. THE WAY TO FIX WAS TO RUN MLUL “CREATE PHONE INDEX”.
- • TWEAKED THE EMAIL ADDRESS ADDING PROCESS.
- POS:
- EMAIL PRINT BOTH ERRORED WITH 48,02 ON RECEIPTS\.TXT
- REDOBIBL:
- [CALLED FROM IVUL #34] WAS STILL USING 7.4 ALLBIBLE.
Please contact us if you experience problems installing your update.
Remember, you can view ECN notices and other emailed communications from Bookstore Manager at emails.bsmgr.com.
Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Where Can I Get Statement Forms for BSMGR?
Statement Forms for Bookstore Manager
Bookstore Manager statements are formatted to fit on a specific form layout. Our former contact person has retired, so we need to let you know about a change in where to order the forms.
Safeguard Forms
888.698.2250
Shane or Dawna
Please be sure to mention that you are using Bookstore Manager Software so they know which form to use.
Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT to put your support request directly on our support docket.
Program Changes on April 2015 Update
RMS Version 8.00L Program Changes on the April 2015 Update
The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.
As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.
- BARKIT:
- DAILY HISTORY TAB – NEW CHECK BOX THAT SAYS KEEP ONLY 1 DAILY HISTORY RECORD THAT INCLUDES ALL SALES FOR THE DAY. THE $ AMOUNTS WILL BE BASED ON THE FIRST SALE.
- FTP:
- INCREASED THE INACTIVITY TIME OUT TO 5 MINUTES.
- IMAGEBTN:
- ADDED SUPPORT FOR LARGER 24 BUTTON IMAGES.
- IVKM:
- • NEW INTERFACE.
- • THE KIT NAME IS NOW DISPLAYED ACROSS FROM THE KIT #.
- IVM:
- • DAILY HISTORY TAB – NEW CHECK BOX THAT SAYS KEEP ONLY 1 DAILY HISTORY RECORD THAT INCLUDES ALL SALES FOR THE DAY. THE $ AMOUNTS WILL BE BASED ON THE FIRST SALE.
- • LOCAL IMAGE WAS NOT BEING CLEARED WHEN SAVING.
- IVO:
- • SPECIAL ORDER PRINT – PRINTING BEFORE RECEIVING SOMETIMES CAUSED SPEICAL ORDERS FOR 2 PO’S TO PRINT.
- • GRID CHANGES – AFTER DISPLAYING THE GRID (IE RECEIVING 1 ITEM), THE CURSOR GOES BACK TO THE ITEM IT WAS WORKING ON. PRESSING THE STOCK CHECK BUTTON GETS THE HIGHLIGHTED ITEM.
- • CHANGED THE COLOR BANDING ON THE PO LIST SO THE OFF-WHITE IS LESS OBTRUSIVE.
- IVR:
- WEIRD INDEX OUT OF BOUNDS.
- IVSO:
- LOOKUP BUTTONS WEREN’T WORKING ON SOME MACHINES. TOOK OFF SELF-ACT.
- ONHOLD:
- • COSMETIC – THE “HOURS.” WAS ON SCREEN THAT ALLOWED USER TO BRING BACK A PICK-UP ORDER WAS ON HOLD.
- • FIXED BUG DELETING PICKUP ORDERS.
- POS:
- • NO AUTHORITY RTNS – IF MANAGEMENT PREVENTS CERTAIN TRANSACTIONS (IE VOIDS) WITHOUT PASSCODES, THE USER IS NOW PROMPTED FOR PASSCODE DURING THE TRANSACTION. IF THE USER GETS PERMISSION THE VOID IS COMPLETED, OTHERWISE IT SAYS “NO AUTHORITY…”.
- • DAILY HISTORY TAB – NEW CHECK BOX THAT SAYS KEEP ONLY 1 DAILY HISTORY RECORD THAT INCLUDES ALL SALES FOR THE DAY. THE $ AMOUNTS WILL BE BASED ON THE FIRST SALE.
- • ENHANCEMENTS FOR TOUCH POS IMAGES.
- • FIXED BUG DELETING PICKUP ORDERS.
- • PRINT-NO-PRINT SCREEN – ADDING THE ENV LINE PRINT-NO-PRINT-SCREEN Y CAUSES BSMGR TO PROMPT WHETHER OR NOT TO PRINT A RECEIPT AFTER EACH TRANSACTION. THE PRINT OR EMAIL OR BOTH OPTION SCREEN NOW ALSO HAS AN OPTION FOR NONE.
- • TWEAKED TRANSITION FROM 48 TO 24 BUTTONS – THE FIRST 24 BUTTONS OF THE 48 BUTTON SCREEN ARE THE 24 BUTTONS FOR BOTH OF THE 24 BUTTON OPTIONS.
- POSMENU:
- TWEAKED TRANSITION FROM 48 TO 24 BUTTONS – THE FIRST 24 BUTTONS OF THE 48 BUTTON SCREEN ARE THE 24 BUTTONS FOR BOTH OF THE 24 BUTTON OPTIONS.
- SLIV:
- DAILY HISTORY TAB – NEW CHECK BOX THAT SAYS KEEP ONLY 1 DAILY HISTORY RECORD THAT INCLUDES ALL SALES FOR THE DAY. THE $ AMOUNTS WILL BE BASED ON THE FIRST SALE.
- SLTL:
- TOTAL BY EMPLOYEE WROTE MULTIPLE RECORDS INTO THE PREVIOUS Z-TAPE FILE. ALSO, IT FAILED TO ZERO RECORD WHEN THE Z-TAPE WAS RUN WITHOUT ANY TOTALS.
Please contact us if you experience problems installing your update.
Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Touch POS – Line Buster
Speeding the Checkout Process and Busting Lines with Touch POS on a Tablet
Looking 
for an inexpensive way to speed up the checkout process? Our Touch POS solution is the easy to add solution that brings flexibility to the robust RMS Point-of-Sale software. PLUS, you can also install Touch POS on a Windows Tablet.
With RMS Touch POS you are able to configure buttons for all your gifts, apparel, novelties, drinks, and other items to simplify ringing up hard to scan or non-barcoded products. The Touch POS is customizable with product button pictures. Adding an image of the item you sell allows for quick product recognition and better efficiency in handling each transaction.
By 
installing Touch POS on a Windows Tablet, you can now use Bookstore Manager around the store for line busting, POS anywhere, or other mobile uses.
To find out more about Touch POS on a Tablet, please watch this short video by clicking HERE.
Want to know more? Call us at 800.997.6724 (option 1) or click here to email us at sales@bsmgr.com.
iPhone Inventory App Intro
We are excited to announce that our new inventory scanning app will be released soon. Apple has approved our app as a Beta (test) release, and we are doing some final internal testing and working on documentation.
Before we release the new feature, we would like to work with a few stores to test the app and corresponding new RMS program in a retail setting.
Here are the requirements:
- You must have a device running iOS version 8.0 or later to use TestFlight for accessing the beta version. Ideally, this would be an iPhone or iPod Touch. You can use the app on an iPad, but the bulk of the larger unit may make the process a little awkward. Once installed, the app will run on devices using iOS 6.0 or later.
- To speed up the process, you need to have a Bluetooth barcode reader. We have a couple of options to choose from. A standard reader is $139. A heavy duty reader is $299. If you do not use a scanner, you will have to manually enter each product’s item number. Eligibility as a beta test site requires using a Bluetooth scanner.
- You also need a license for the RMS to qScan interface program. Normally, this will sell for $395 for a single user. Beta test stores will be able to purchase a special 2-user license for only $195.
- You must be willing to actually test/use the program during the beta test period.
We are limiting the number of beta tests to five (5) stores on a “first come, first served” basis. If you want to know more or are ready to sign up, please contact Steven at 800.997.6724 (option 1) or click here to email us.
If 
accepted as a beta test site, you will be sent an invitation from the iTunes store with a subject line of “TestFlight: You’re invited to test RMS qScan 1.0”.
The email will have a link to download the app with the logo shown to the right and the following statement, “You can accept this invitation with the Apple ID that you are currently using. Your Apple ID and the email address to which the invite was sent don’t have to match.” To accept this invitation, you must have TestFlight installed on your iOS device.” Please note that while it is in beta, iTunes doesn’t list the app, so a search for the app will currently yield no results.
Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)
P.S. The app only works on iOS devices. We currently do not have versions for Android, Windows, Blackberry or other mobile/tablet systems. We are waiting to see what the response is to the Apple app and the desire for other platforms.
Are You Missing Something? (EOI Top Sellers)
These days it is more important than ever to keep the titles your customers want on the shelf. It is not news to you that successful Christian stores have the proper level of inventory with an optimum turn.
Bookstore Manager’s RMS 
program includes a feature (at no extra charge) that allows you to quickly identify and order products that are selling well nationwide but are not in your store.
We made a short video (3:15) to show you how RMS can help you better manage your inventory. Click here to watch the video and get started today!
While there is no cost to you for the EOI best sellers comparisons, it does require your participation in EOI for you to experience the full benefit of the program.
The top selling information is updated on a weekly basis. The most current is included on each month’s update, but you can also have BSMGR automatically download the updated information every week.
Need help getting your system set up for weekly updates, or want to know more? Call us at 800.997.6724 (option 1) or click here to email us.
Remember you can use SPT to put your support request directly on our support docket.
Program Changes on March 2015 Update
RMS Version 8.00K Program Changes on the March 2015 Update
The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.
As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.
- IVM:
- RETURNABLE FIELD NOW HAS TWO ENTRY FIELDS. THE FIRST IS THE TRADTIONAL Y/N MEANING ITEM IS RETURNABLE TO THE PUBLISHER. SECOND MEANS ITEM IS RETURNABLE BY THE CONSUMER. WITH “N” THE POS PRINTS “NON RETURABLE ITEM” AT POS AND WILL NOT ALLOW A NEGATIVE QUANTITY ON THE RETURN UNLESS IN VOID MODE.
- IVO:
- CHANGED LIST BOX TO GRID
- POS:
- • RETURNABLE FIELD NOW HAS TWO ENTRY FIELDS. THE FIRST IS THE TRADTIONAL Y/N MEANING ITEM IS RETURNABLE TO THE PUBLISHER. SECOND MEANS ITEM IS RETURNABLE BY THE CONSUMER. WITH “N” THE POS PRINTS “NON RETURABLE ITEM” AT POS AND WILL NOW ALLOW A NEGATIVE QUANTITY ON THE RETURN UNLESS IN VOID MODE.
- • BITMAPS ON BUTTONS DIDN’T ALLWAYS SHOW
- • TOUCH POS CUSTOM MODIFIER – A NEW MODIFIER WITH ITEM # “MODIFY2” CAN NOW BE SET UP IN IVM JUST LIKE “MODIFY”. MODIFY2 ALLOWS YOU TO NOT ONLY SET THE DESCRIPTION DYNAMICALLY BUT ALSO THE PRICE.
- • NEW PAY TYPE “PICKUP/HOLD” ALLOWS A TRANSACTION TO BE CLOSED WITHOUT PAYING. THIS WILL SEND THE ORDER TO THE KITCHEN IF THAT OPTION IS BEING USED. YOU CAN RETRIEVE THE PICKUP ORDER USING THE MISC OPTIONS ON POS 1ST SCREEN. MULTIPLE TRANSACTIONS CAN BE PUT ON PICKUP/HOLD. WHEN YOU CLOSE THE PICKUP ORDER BY PAYING, POS WILL NOT SEND ANOTHER PRINTOUT TO THE KITCHEN.
- POSMENU:
- VARIOUS BUG FIXES
- RACCOON:
- FIXED TAB DISPLAY
- SCHEDULE:
- ADDED E(SAN).ZIP TO DIAG SCREEN
- SLJD:
- NEW PAY TYPE “PICKUP/HOLD” ALLOWS POS TO BE CLOSED WITHOUT PAYING. SEE NOTE ON POS ENHANCEMENT.
- THEFLAGS:
- THE WARNING TO “MAKE SURE BSMGR INTERNET ACCESS MANAGER IS RUNNING ON THE SERVER” WAS ALWAYS SHOWING (FIXED). ALSO ADDED A COUNTER TO SHOW HOW MUCH LONGER THE PROGRAM WILL WAIT FOR RESPONSE FROM ANCHOR’S STOCK CHECK SERVER.
Please contact us if you experience problems installing your update.
Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)