CPE 2015 Murfreesboro Pre-Registration Deadline Reminder

Today is the Pre-Registation deadline for the Christian Product Expo (CPE) being held later this month (9/20 – 9/22) in Murfreesboro, TN. If you haven’t signed up yet, we encourage you to take a few minutes to do it today at www.cpeshow.com, and we look forward to seeing you at the show! (Remember, we’ll be in booth #83.)

What will I get from CPE? Experience workshops, training, author signings, devotions, peer networking, worship, fellowship, and two special movies (click the movie titles below to see the trailers). Special guests this year include All Sons & Daughters, David Ring, Brian Hardin, Hayden Shaw, Taranda Greene, Big Daddy Weave, Believe with Randy Frazee and Bart Millard of MercyMe. Check out the full schedule below.

Who should attend CPE? This show is specifically geared towards the Independent Christian Retailer.

Does BSMGR have show specials for CPE?Yes!

  • $500 off RMS Platinum
  • qScan Mobile Inventory – Sign up at the show and get a second qScan user for FREE
  • Switch to Bookstore Manager CC Processing – Get integrated software for free (Save $495)

Do I have to be a member of the Munce group to attend? No. ALL independent Christian retailers are invited and encouraged to attend.

What does it cost to attend? There is no registration fee to attend the show, and this is the only show that provides a generous reimbursement plan for your expenses.

Pre-Register by 9/3/2015, order from 30 exhibitors AND experience a product presentation from 15 others to receive:

  • All meals FREE for two people from your store.*
  • Up to 2 nights at the Embassy Suites Hotel and Convention Center.*
  • Up to $250 travel allowance (airfare or mileage).*
  • Entered into the cash prize drawings!

* See the 2015 Reimbursement Instructions form for limitations.
Did you know that on average more than half of the CPE attendees have qualified for full reimbursement?


The Pre-Registration deadline (to qualify for the cash prize drawing) is TODAY (September 3rd)!
Visit www.cpeshow.com to register now!


Sunday, September 20th
7:15am-7:00pm Registration open
9:00am-Noon Retail Refresh Boot Camp – Robbie Halstead (Kingdom Retail Solutions)
1:00pm-4:30pm Bookstore Manager Training (in Mirabella A)
1:00pm-2:00pm Blogging to Get People Into Your Store – Lori Roeleveld
2:15pm-2:45pm Leveraging Author Relationships with CAN (Chris an Authors Network)
2:45pm-3:15pm 2015 Product Trends and Beyond
3:30pm-4:30pm TBD
4:00pm-4:30pm Social Media Matters – Kirk Blank
4:30pm-5:30pm Author/Artist Personality Party – Meet & Greet & Signings
5:30pm-7:00pm Dinner – Samaritan’s Purse
7:00pm-8:00pm Night of Worship – All Sons & Daughters (Integrity Music) – David Ring (Baker Publishing Group)
8:30pm-10:00pm Movie – Risen (Different Drummer) – click to see trailer
Monday, September 21st
7:00am-6:00pm Registration Open
7:30am-8:15am Devotions/Presentation – Brian Hardin (Tyndale)
8:30am-9:45am Multi-Generational Selling – Hayden Shaw (Tyndale) – Q & A and Wrap up with Kirk Blank
10:00am-6:00pm Exhibit Hall Open
Noon-1:00pm Complimentary Buffet Lunch Served in the Exhibit Hall
6:30pm-8:30pm Banquet & Showcase – Taranda Greene (Provident) – Big Daddy Weave (Word)
8:30pm-10:00pm Movie – Woodlawn (Provident) – click to see trailer
Tuesday, September 22nd
7:15am-1:00pm Registration Open
7:30am-8:15am Devotions/Presentations – Believe with Randy Frazee (HCCP)
8:30am-Noon Exhibit Hall Open
Noon Cash Prize Drawings! – Special Guest Appearance by Bart Millard (Mercy Me)

We look forward to seeing you there!

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

BSMGR on Facebook     BSMGR YouTube Channel

Holiday Hours for Labor Day 2015

Our office will be closed on Monday, September 7th for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9am until 6pm (Central) for critical issues, such as an inability to perform sales, accept credit cards or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 8th.

We hope you have a blessed Labor Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use  SPT  at “Enter Program Name” to put your support request directly on our support docket.

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CPE 2015 Murfreesboro Invitation – Workshops, Training, Devotions, Worship and Movies in TN

You are invited to join us September 20-22, 2015
at the Christian Product Expo (CPE) in Murfreesboro, TN.
We will be in Booth #83.

What will I get from CPE? Experience workshops, training, author signings, devotions, peer networking, worship, fellowship, and two special movies (click the movie titles below to see the trailers). Special guests this year include All Sons & Daughters, David Ring, Brian Hardin, Hayden Shaw, Taranda Greene, Big Daddy Weave, Believe with Randy Frazee and Bart Millard of MercyMe. Check out the full schedule below.

Who should attend CPE? This show is specifically geared towards the Independent Christian Retailer.

Does BSMGR have show specials for CPE?Yes!

  • $500 off RMS Platinum
  • qScan Mobile Inventory – Sign up at the show and get a second qScan user for FREE
  • Switch to Bookstore Manager CC Processing – Get integrated software for free (Save $495)

Do I have to be a member of the Munce group to attend? No. ALL independent Christian retailers are invited and encouraged to attend.

What does it cost to attend? There is no registration fee to attend the show, and this is the only show that provides a generous reimbursement plan for your expenses.

Pre-Register by 9/3/2015, order from 30 exhibitors AND experience a product presentation from 15 others to receive:

  • All meals FREE for two people from your store.*
  • Up to 2 nights at the Embassy Suites Hotel and Convention Center.*
  • Up to $250 travel allowance (airfare or mileage).*
  • Entered into the cash prize drawings!

* See the 2015 Reimbursement Instructions form for limitations.
Did you know that on average more than half of the CPE attendees have qualified for full reimbursement?


The Pre-Registration deadline (to qualify for the CASH PRIZE DRAWING) is September 3rd.
Visit www.cpeshow.com to register today!


Sunday, September 20th
7:15am-7:00pm Registration open
9:00am-Noon Retail Refresh Boot Camp – Robbie Halstead (Kingdom Retail Solutions)
1:00pm-4:30pm Bookstore Manager Training (in Mirabella A)
1:00pm-2:00pm Blogging to Get People Into Your Store – Lori Roeleveld
2:15pm-2:45pm Leveraging Author Relationships with CAN (Chris an Authors Network)
2:45pm-3:15pm 2015 Product Trends and Beyond
3:30pm-4:30pm TBD
4:00pm-4:30pm Social Media Matters – Kirk Blank
4:30pm-5:30pm Author/Artist Personality Party – Meet & Greet & Signings
5:30pm-7:00pm Dinner – Samaritan’s Purse
7:00pm-8:00pm Night of Worship – All Sons & Daughters (Integrity Music) – David Ring (Baker Publishing Group)
8:30pm-10:00pm Movie – Risen (Different Drummer) – click to see trailer
Monday, September 21st
7:00am-6:00pm Registration Open
7:30am-8:15am Devotions/Presentation – Brian Hardin (Tyndale)
8:30am-9:45am Multi-Generational Selling – Hayden Shaw (Tyndale) – Q & A and Wrap up with Kirk Blank
10:00am-6:00pm Exhibit Hall Open
Noon-1:00pm Complimentary Buffet Lunch Served in the Exhibit Hall
6:30pm-8:30pm Banquet & Showcase – Taranda Greene (Provident) – Big Daddy Weave (Word)
8:30pm-10:00pm Movie – Woodlawn (Provident) – click to see trailer
Tuesday, September 22nd
7:15am-1:00pm Registration Open
7:30am-8:15am Devotions/Presentations – Believe with Randy Frazee (HCCP)
8:30am-Noon Exhibit Hall Open
Noon Cash Prize Drawings! – Special Guest Appearance by Bart Millard (Mercy Me)

We look forward to seeing you there!

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

BSMGR on Facebook     BSMGR YouTube Channel

Smart Card Update – August 2015

EMV / Smart Card Integration Update

Bookstore Manager has been working for some time to make EMV / Smart Card processing available to our users.

The final step in releasing the EMV module is the certification of the software and hardware interface with the Front End Processors (the entity that provides approvals for your transaction).

As you can imagine, we are one of many attempting to get these certifications completed in time for the October 2015 liability shift deadline. The backlog has created long waits to obtain these certifications.

While we have not been given a specific completion date, we have been assured that we will have the certification before the deadline. As soon as we receive this certification, we will be able to update your system and process the hardware order.

You may be interested to know that the electronic payment industry is struggling to implement EMV in the United States. Some major retailers are not yet able to process some types of EMV transactions while standalone terminal manufactures are attempting to resolve issues with certain types of EMV transactions (usually debit transactions).

Transactions are cancelled and the cardholder is directed to swipe the card using the old Mag Stripe. Other reports indicate that stand alone terminals are “locking up” on these types of transactions.

As we approach release of our new EMV compatible module, we are striving to provide a trouble free solution that will provide you and your customer the best possible checkout experience.

Thank you for your patience and understanding. As always, we are very grateful to join you, in a small way, in proclaiming God’s Good News to your community.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Smart Card Update – July 2015

EMV Update – July 2015

We want to update you on the EMV (“chip & pin” or “smart card”) enhancement for Bookstore Manager.

As you may recall, we have been working on implementing an EMV version for about a year. A part of the implementation process is acquiring certifications for each device, each processor, each card brand, and other credentials.

Due to the overwhelming number of requests, the entities that perform these certifications are experiencing a significant backlog. Therefore, we wait for clearance to release our EMV solution.

While no definite time frame is available, we have been assured that this process will be completed soon. As soon as we have firm information, we will contact you with details on the EMV equipment and the conversion procedure.

Thank you for your patience and understanding.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

2015 Independence Day Support Hours

Independence Day 2015
Special Support Hours

With July 4th falling on a Saturday this year, our office will be closed on Friday, July 3rd in honor of Independence Day.However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Friday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Weekend emergency support will also be available on Saturday and Sunday like normal.

We hope you have a blessed weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

P.S. If you would like to watch a replay of the users meeting held on June 9th, please click here.
June 2015 Users Meeting Replay

Memorial Day 2015 Support Hours

Memorial Day 2015
Special Support Hours

Our office will be closed on Monday, May 25th in honor of Memorial Day. However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Monday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Weekend emergency support will also be available on Saturday and Sunday like normal.

Non-emergency calls from Saturday, Sunday and Monday will be returned during normal business hours on Tuesday, May 26th.

We hope you have a blessed Memorial Day weekend!

Remember, you can view monthly program changes and other archived emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Where Can I Get Statement Forms for BSMGR?

Statement Forms for Bookstore Manager

Bookstore Manager statements are formatted to fit on a specific form layout. Our former contact person has retired, so we need to let you know about a change in where to order the forms.

Safeguard Forms
888.698.2250
Shane or Dawna

Please be sure to mention that you are using Bookstore Manager Software so they know which form to use.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT to put your support request directly on our support docket.

Touch POS – Line Buster

Speeding the Checkout Process and Busting Lines with Touch POS on a Tablet

Looking for an inexpensive way to speed up the checkout process? Our Touch POS solution is the easy to add solution that brings flexibility to the robust RMS Point-of-Sale software. PLUS, you can also install Touch POS on a Windows Tablet.

With RMS Touch POS you are able to configure buttons for all your gifts, apparel, novelties, drinks, and other items to simplify ringing up hard to scan or non-barcoded products. The Touch POS is customizable with product button pictures. Adding an image of the item you sell allows for quick product recognition and better efficiency in handling each transaction.

By installing Touch POS on a Windows Tablet, you can now use Bookstore Manager around the store for line busting, POS anywhere, or other mobile uses.

To find out more about Touch POS on a Tablet, please watch this short video by clicking HERE.

Want to know more? Call us at 800.997.6724 (option 1) or click here to email us at sales@bsmgr.com.

BSMGR on Facebook     BSMGR YouTube Channel

iPhone Inventory App Intro

We are excited to announce that our new inventory scanning app will be released soon. Apple has approved our app as a Beta (test) release, and we are doing some final internal testing and working on documentation.

Before we release the new feature, we would like to work with a few stores to test the app and corresponding new RMS program in a retail setting.

Here are the requirements:

  1. You must have a device running iOS version 8.0 or later to use TestFlight for accessing the beta version. Ideally, this would be an iPhone or iPod Touch. You can use the app on an iPad, but the bulk of the larger unit may make the process a little awkward. Once installed, the app will run on devices using iOS 6.0 or later.
  2. To speed up the process, you need to have a Bluetooth barcode reader. We have a couple of options to choose from. A standard reader is $139. A heavy duty reader is $299. If you do not use a scanner, you will have to manually enter each product’s item number. Eligibility as a beta test site requires using a Bluetooth scanner.
  3. You also need a license for the RMS to qScan interface program. Normally, this will sell for $395 for a single user. Beta test stores will be able to purchase a special 2-user license for only $195.
  4. You must be willing to actually test/use the program during the beta test period.

We are limiting the number of beta tests to five (5) stores on a “first come, first served” basis. If you want to know more or are ready to sign up, please contact Steven at 800.997.6724 (option 1) or click here to email us.

If Enable images to see logo accepted as a beta test site, you will be sent an invitation from the iTunes store with a subject line of “TestFlight: You’re invited to test RMS qScan 1.0”.

The email will have a link to download the app with the logo shown to the right and the following statement, “You can accept this invitation with the Apple ID that you are currently using. Your Apple ID and the email address to which the invite was sent don’t have to match.” To accept this invitation, you must have TestFlight installed on your iOS device.” Please note that while it is in beta, iTunes doesn’t list the app, so a search for the app will currently yield no results.

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

P.S. The app only works on iOS devices. We currently do not have versions for Android, Windows, Blackberry or other mobile/tablet systems. We are waiting to see what the response is to the Apple app and the desire for other platforms.

BSMGR on Facebook     BSMGR YouTube Channel