We sent an email out on June 7th regarding the “Full PO Stock Check” feature in IVO no longer working due to a change at Ingram. As promised, this is our follow-up notification to let you know the IVO program has been updated to support their web service API for stock checks instead of using the socket connection that is being discontinued. The IVO program was updated last week and we’ve had a few stores using it the past several days. Since none have reported problems with the change, it was pushed out last night as a critical update.
You must be on version 8.10L to receive this critical update. If you are on an earlier version, please get caught up by installing your updates through June 2017. Once you have the critical update installed, BSMGR should show “Version 8.10L-01” in the lower right corner of the main screen. If it still shows “Version 8.10L-00”, you can manually trigger the critical update process from SCHEDULE | click the “Utilities” tab | click the “Check for Critical Updates Now” button.
If you are having any problems getting the critical update to install on your system, please let us know. You can use SPT to put the call directly onto our support docket, you can email us at support@bsmgr.com, or you can call us at 800-997-6724 option 2.
Your BSMGR Support Team support@bsmgr.com | (800) 997-6724 (option 2)
The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.
The price file for the active Munce catalog is included on this update.
If you sent out this Munce catalog to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.
As a reminder, the program will check your inventory file for the following:
If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file: » Sale price; » Sale start date; » Sale end date; » Promo code.
Enhancements and Changes for 8.10
ARI:
• MADE LIST BOX 2 CHARACTERS BIGGER SO THE FULL DESCRIPTION OF THE CHARGES WOULD SHOW UP.
IVM:
• ADD ITEM TO BSMDATA – IF SYS 2094 = Y, THE ITEM ADDED WAS NOT BEING ADDED TO THE CONSOLIDATED DATABASE.
MENU:
• ADD POSMENU AND CASHCALC TO POS TAB.
MLMPAGE:
• SELECT CAN NOW BE BY DBL CLICKING – ADDED MULTI-RECORD READ FOR MULTI-STORE.
POS:
• ORDER ENTRY – NON-INVENTORY ITEMS NOT RINGING TO CORRECT DEPTS.
• POS: FILE ERROR 35 ON POSMSG.TXT – IF YOU SET SYS | MISC. CONFIG #4011 TO “FILE” BUT DON’T HAVE A POSMSG.TXT FILE, POS GETS A FILE ERROR 35 ON POSMSG.TXT WHEN IT TRIES TO START. THE PROGRAM WILL NOW WARN THE USER OF THE PROBLEM, THEN DISABLE THE RECEIPT MESSAGE SO POS CAN RUN.
POSMENU:
• ADDED GIFT CERT SOLD AS A BUTTON TYPE.
QBS:
• FORCE WIGGLES AND BARNEY OFF – WE NO LONGER HAVE RIGHTS TO BURN THE WIGGLES AND BARNEY PERSONALIZED DISCS. THE PROGRAM NOW DISABLES THESE TWO PRODUCT LINES AUTOMATICALLY SO THEY DON’T SHOW ON QUEST.
SCHEDULE:
• ADDED EXIT MESSAGE TO LOG WHEN NO UPDATE FILE FOUND.
SLP:
• CHANGED HEADERS IN EXCEL EXPORT
S01 THRU S96 = SALES DEPARTMENTS
D01 THRU D96 = DISCOUNTS
C01 THRU C96 = COST OF GOODS
SYS:
• CONSISTENT LABELS – SOME HAD “MULT-STORE” WHILE OTHERS HAD “MULTI-STORE”.
TIME:
• SUMMARY REPORT ADDED “TOTALS FOR COMPANY” IF OPTION WAS TO PRINT IN MINUTES. BECAUSE OF ROUNDING ISSUES TOTALS FOR COMPANY IS NOT AVAILABLE IN 100’S.
TUTOR:
• ADDED BUTTONS FOR 7.6, 8.0, AND 8.1 – EASILY ACCESS NEW BSMGR FEATURES ADDED IN VERSIONS 7.6, 8.0, AND 8.1. ALSO REMOVED OLDER BUTTON/LINKS.
TV:
• COPY TEAMVIEWER.EXE TO ACULOCAL BEFORE RUNNING.
Please contact us if you experience problems installing your update.
Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.
Your BSMGR Support Team support@bsmgr.com | (800) 997-6724 (option 2)
Many of you use the “Full PO Stock Check” feature in IVO. Ingram Data Services discontinued their socket-based Internet stock checks on 6-Jun-2017. This caused the “Full PO Stock Check” feature in IVO to stop working properly.
This was the first time for us to experience a failure of the socket-based stock check to Ingram, and the program incorrectly identified the error as coming from Anchor Distributors. Anchor’s system is still properly responding to socket-based Internet stock checks.
Ingram has a web service replacement for their discontinued socket-based stock check, and we will modify IVO to use this service. In the meantime, they have re-enabled the socket-based Internet stock checks for 30 days to give us time to migrate the program to use their web service stock checks.
Since the 30-day window may expire before our July update gets delivered to stores, we will also push the change out as a critical update for version 8.10L (the June 2017 update version).
Your BSMGR Support Team support@bsmgr.com | (800) 997-6724 (option 2)
Wondering about show specials? Yes, we have show specials! Note: You must commit the week of the show to qualify.
$1,000 off Platinum with BSM Processing -or- $500 off Gold 2 User with BSM processing for NEW stores qScan – $100 off (single user or multi-user) Email Marketing – No sign-up fees + One month free – first month will be billed and credited upon sign-up Credit Card Processing – One free EMV credit card reader w/BSM processing ($290 value)
Plus, Robbie Halstead with Kingdom Retail Solutions is offering a 25% discount for all BSMGR training packages that get scheduled at the show.
We will be there in Booth #236, and we look forward to seeing you!
EXHIBIT FLOOR HOURS
June 28 (Wed)
8 am – 7 pm
June 29 (Thu)
8 am – 6 pm
June 30 (Fri)
8 am – noon
Your BSMGR Sales Team sales@bsmgr.com | (800) 997-6724 (option 1)
The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.
The price files for multiple Munce catalogs are included on this update.
M-SPR-R.TXT = Regular Spring Sales Catalog (17-Apr-2017 thru 28-May-2017)
M-SPR-C.TXT = Conservative Spring Sales Catalog 17-Apr-2017 thru 28-May-2017)
If you are sending out one of these Munce catalogs to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.
As a reminder, the program will check your inventory file for the following:
If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file: » Sale price; » Sale start date; » Sale end date; » Promo code.
Enhancements and Changes for 8.10
ARI:
• UNPOSTED ENTRIES – WHEN VIEWING ARI, IF THE CUSTOMER HAS UNPOSTED ENTRIES (TYPICALLY THAT DAY’S A/R), A WINDOW WILL NOW POP UP SHOWING ALL UNPOSTED ENTRIES AND TOTALS THEM.
HOST:
• REMOTE BSMGR – NEW SETTINGS FOR A REMOTE STORE IN A MULTISTORE SETUP SO THAT IT IS EASIER TO LOAD REMOTE MANAGER FROM WITHIN BSMGR MENU.
IVI:
• MULTI-STORE REMOTE STORES – ADDING LINE “BSMGR-MULTI-RECORD Y” TO THE ENVIRONMENT FILE WILL GREATLY REDUCE THE TIME IT TAKES TO RUN IVT, IVWO, IVP, IVHT PROGRAMS WITHIN THE REMOTE STORE. THIS SIMPLIFIES AND ELIMINATES A LOT OF THE USAGE FOR REMOTE MANAGER.
IVO:
• TOTALS FOR ORDER – ADDED A LABEL SAYING “COST” ABOVE THE LIST BOX.
• MULTI-STORE SETTING – ADDING THE SETTING “MULTI-AUTO-BREAKOUT Y” IN REMOTE STORES AUTOMATICALLY MAKES ANY ORDER MADE IN THAT REMOTE STORE GO TO THAT STORES DISTRIBUTION, ELIMINATING THE DISTRIBUTION BREAKOUT ON THE RIGHT SIDE OF THE SCREEN.
IVPR:
• TOTAL DISPLAY INCORRECT ON UNKNOWN DEPTS.
IVPSCRN:
• MULTI-STORE SETTING – ADDING THE SETTING “MULTI-AUTO-BREAKOUT Y” IN REMOTE STORES AUTOMATICALLY MAKES ANY ORDER MADE IN THAT REMOTE STORE GO TO THAT STORES DISTRIBUTION, ELIMINATING THE DISTRIBUTION BREAKOUT ON THE RIGHT SIDE OF THE SCREEN.
IVT:
• MULTI-STORE – CHOOSING TO RUN FOR STORE 2 IN STORE 1 WASN’T WORKING. IT ALWAYS RAN STORE 1.
NOTEPROG:
• NOTES WINDOW NOT LARGE ENOUGH – LINES IN THE WINDOW WERE NOT BASED ON RESOLUTION.
POS:
• CHANGED THE EMAIL FLAG WHEN A NEW CUSTOMER IS ADDED.
• INDEX OUT OF BOUNDS COULD OCCUR WHEN RINGING UP AN ITEM PREVIOUSLY DELTED OUT OF INVENTORY WHEN CALLED FROM OEPOS.
• SPLIT ADDRESS AND ZIP CODE LABEL INTO SEPARATE LABELS ON MANUAL CC SCREEN.
POSIVM:
• MULTI-STORE – WASN’T WRITING EXT01 STUFF.
POSMENU:
• ADDED PAY ON ACCT AND PAY ON LAYAWAY TO THE DEPT LIST BOX.
SCHEDULE:
• WAS TRYING TO REBUILD “EXT” INSTEAD OF “EXT01”.
SLIV:
• MULTIPLE RECORDS TO DAILY HISTORY FILE SHOULD HAVE BEEN COMBINING WHEN IVM SAID TO ONLY WRITE ONE RECORD.
SLT:
• SUPPRESS PRINT OUT – IF DEPTS 49-96 ARE ALL ZERO, THE SECOND PAGE IS SKIPPED.
SYS:
• REMOTE BSMGR – NEW SETTINGS FOR MULTI STORES TO MAKE IT EASIER TO LOAD REMOTE MGR FROM WITHIN BSMGR. NEW SETTINGS ARE IN MISC. CONFIGURATIONS #7026 AND #7027.
TRAN:
• FIXED LINKAGE ERROR.
Please contact us if you experience problems installing your update.
Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.
Your BSMGR Support Team support@bsmgr.com | (800) 997-6724 (option 2)
The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.
The price files for multiple Munce catalogs are included on this update.
M-SPR-R.TXT = Regular Spring Sales Catalog (17-Apr-2017 thru 28-May-2017)
M-SPR-C.TXT = Conservative Spring Sales Catalog 17-Apr-2017 thru 28-May-2017)
If you are sending out one of these Munce catalogs to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.
As a reminder, the program will check your inventory file for the following:
If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file: » Sale price; » Sale start date; » Sale end date; » Promo code.
Enhancements and Changes for 8.02 and 8.10
EOITRAN:
• FIXED PARABLE FTP ISSUE.
IVDIOLD:
• EXPANDED AUTHOR COLUMN FROM 20 TO 45 CHARACTERS IN CONSOLIDATED DATABASE SEARCH RESULTS.
IVRPT:
• CPC-CODE NOW SAYS MISC-CODE.
Enhancements and Changes for 8.10 Only
CHART:
• UPDATED FOR VERSION 8.10.
EZADMAIL:
• FIX MULTIPLE WELCOME EMAIL ISSUES.
FTP:
• LOG FOR MULTI-DELETE NOT SHOWING COUNT – THE COUNT OF REMOTE FILES DELETED FROM A WILDCARD DELETE WASN’T BEING SHOWN IN THE LOG FILE.
FTPTRAN:
• ANCHOR ELECTRONIC ORDERING – FILE ERROR FIXED.
HOTKEY:
• ADDED DECLARATIVE FOR PROGLOG – IF PROGLOG HAS A FE98, THE PROGRAM AUTOMATICALLY REBUILDS THE FILE AND CONTINUES WITHOUT TRYING TO LOG TO MINIMIZE ANY POSSIBLE LAG FROM THE REBUILD PROCESS.
INVOPRT:
• INVOICE-MESSAGE-OPTION – IF THE USER WANTS A MESSAGE SUCH AS “RETURNS SUBJECT TO THE FOLLWING CONDITIONS…” TO PRINT ON THE POS RECEIPT BUT NOT THE INVOICE, THEY CAN ADD THE LINE IN ENV “INVOICE-MESSAGE-OPTION N”. TO STOP IT FROM PRINTING ON THE INVOICE.
IVDI3:
• TWEAKED THE “LOST SALE” POP-UP WINDOW.
IVDIOLD:
• TWEAKED THE “LOST SALE” POP-UP WINDOW
• MISSED SALES NOT SHOWING IN IVMS – THE MISSED SALES LOGGED FROM THE CONSOLIDATED DATABASE WEREN’T SHOWING IN IVMS. THE PROGRAM WASN’T LOGGING THOSE ITEMS IN THE SAME FILE THAT IVMS TRYING TO READ FROM. THE PROGRAM HAS BEEN CHANGED TO CORRECT THIS GOING FORWARD.
IVMS:
• FIX SCREEN LAYOUT – SEPARATED CONTROLS THAT OVERLAPPED ON SOME RESOLUTIONS.
IVOO:
• PREVENT BLANK PO # IN LIST.
IVWO:
• SOLD IN XX-MONTHS – UNCHECKING USE MIN-MAX WASN’T WORKING PROPERLY.
PAX:
• NOTIFY IF USER SIGNATURE CAPTURE FAILS ON PAX DEVICE.
POS:
• REPRINTING CREDIT CARD RECEIPT – IF THE USER HAS A PAX SIGNATURE CAPTURE, A SECOND COPY WILL NO LONGER BE PRINTED FOR THE STORE SINCE IT IS NOT NECESSARY.
• NOTIFY IF USER SIGNATURE CAPTURE FAILS ON PAX DEVICE.
The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.
Enhancements and Changes for 8.02 and 8.10
IMAGEBTN:
• IF A PRODUCT’S CUSTOM IMAGE IS FROM AN EXISTING IMAGE FILE THAT HAS SPACES THE FILE NAME, THE LOCAL COPY OF THE ORIGINAL DIDN’T COPY. THE PROGRAM NOW ALLOWS SOURCE IMAGE FILE NAMES TO HAVE SPACES.
MLMPAGE:
• ADDED TOWARD NEXT COUPON TO SEARCH SCREEN SCREEN ADDED TWO VALUES. AMT TOWARD COUPON AND VISITS TOWARD NEXT COUPON.
• UNSOLICITED EMAILS OK? FIELD NOW SHOWS YES OR NO ON THE LOOKUP SCREEN.
Enhancements and Changes for 8.10 Only
CONV810:
• ADDED MULTI-STORE CONVERSION SUPPORT – ONE STEP IN THE CONVERSION IS TO CONVERT EXT01. IN A MULTI-STORE SETTING, WE ALSO NEED TO CONVERT EXT02, EXT03, ETC. BASED ON THE NUMBER OF LOCATIONS.
FTP:
• UPDATED FROM USING THE 2013 ChilkatFtp2.dll TO USING THE 2016 ChilkatAx-9.5.0-win32.dll FOR FTP. IN ADDITION TO FTP AND FTPS, IT ALSO NOW SUPPORT SFTP.
FTPTRAN:
• CHANGES FOR FLASHBACK – NOW USING BSMGR FTP INSTEAD OF BSMINET.
IVO:
• CALL FTPTRAN INSTEAD OF COMM – WHEN YOU CLICK “SEND ELECTRONICALLY”, THE PROGRAM NOW CALLS FTPTRAN INSTEAD OF COMM.
OE:
• PASSWORD WASN’T KEEPING EMP NAME.
POS:
• TOUCH POS – CHANGED F5 TO CHANGE FROM A LABEL TO A BUTTON ON THE PRICE VERIFY SCREEN.
• PRINT PREVIOUS GIFT RECEIPT REQUIRED EXITING BSM BEFORE IT PRINTED.
• PRICE VERIFY SCREEN – YOU CAN NOW OVERRIDE THE SYSTEM SETTING FOR PRICE-VERIFY IN POINT OF SALE BY SETTING THE VARIABLE “PRICE-VERIFY” TO EITHER AN “N” OR A “Y”. SOME STORES WANT IT TO VERIFY THE PRICE IF THEY ARE USING A TABLET TO RUN POS.
• MISC. CONFIGURATIONS #4040 – COUPON EXCLUSIONS – WE NOW HAVE UP TO 5 MAIL LIST CODES TO EXCLUDE IN-STORE COUPONS BASED UPON PURCHASES.
SLTR:
• VIEW BY CUSTOMER WASN’T DISPLAYING ALL OF THE RECORDS.
• FIXED ISSUE THAT COULD TRIGGER INDEX OUT OF BOUNDS ERROR.
• WHEN DOING A FIND, BSM DIDN’T MOVE THE HORIZONTAL SCROLL POSITION TO THE COLUMN WHERE THE DATA WAS FOUND.
• COULDN’T DO SEARCHES WITHOUT GOING IN AND OUT OF SLTR.
SYS:
• MISC. CONFIGURATIONS #4040 – COUPON EXCLUSIONS – WE NOW HAVE UP TO 5 MAIL LIST CODES TO EXCLUDE IN-STORE COUPONS BASED UPON PURCHASES.
• UPDATED USER ENV CREDIT CARD TAB TO MATCH USERENV.
USERENV:
• CHECKS TO SEE IF IT WAS CALLED BY SYS AND PROCEEDS ACCORDINGLY.
Please contact us if you experience problems installing your update.
Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.
Your BSMGR Support Team support@bsmgr.com | (800) 997-6724 (option 2)
The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.
The price files for multiple Munce catalogs are included on this update.
If you are sending out one of these Munce catalogs to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.
As a reminder, the program will check your inventory file for the following:
If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file: » Sale price; » Sale start date; » Sale end date; » Promo code.
Enhancements and Changes for 8.02 and 8.10
DATERTNS:
• ADDING/SUBTRACT DAYS FROM A GIVEN DATE CHANGED THE WAY THE CALCULATION WAS DONE TO CORRECT BEHAVIOUR THAT WAS OFF ONE DAY IN 2017.
EMP:
• COULDN’T ADD NEW ACCOUNT – GETTING ERROR MESSAGE, “THE LONG PASSWORD CANNOT BE BLANK”.
FIXPROMO:
• SWITCHED DATE ARRANGEMENT – RECEIVED REQUEST TO CHANGE DATE ARRANGEMENT FROM YYMMDD TO MMDDYY SO IT MATCHES HOW THE PROMO DATES ARE ENTERED IN IVM.
POS:
• FIXED POP WINDOW DIMENSIONS FOR MISC->ASSIGN FREQ BUYER.
SLOC:
• DEBUG LINE – CREATE POS FILES WASN’T WORKING.
Enhancements and Changes for 8.10 Only
INVOPRT:
• RETURN MESSAGE ETC. ON INVOICE PRINT – SYS CONFIG 4011 ALLOWED FOR A MESSAGE TO PRINT AFTER EVERY TRANSACTION. THE MESSAGE DID NOT PRINT ON THE INVOICE. WE HAVE ADDED THE MESSAGE TO THE 8.5 BY 11 INVOICE PRINT AS WELL.
OE:
• WRONG EMP FILE.
SLEMP:
• FULL NAME WASN’T PRINTING CORRECT.
SLIV:
• WASN’T RUNNING WHEN CALLED BY DAILY.
SLTR:
• ADDED WORDPAD OPTION.
• SOMETIMES DIDN’T SHOW DATA.
TIME:
• LABEL CHANGE – INSTEAD OF SHOWING 45.50 ON TIME REPORT IT NOW SHOWS 45:50 FOR HRS:MINS.
Please contact us if you experience problems installing your update.
Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.
Your BSMGR Support Team support@bsmgr.com | (800) 997-6724 (option 2)
RMS Version 8.02L and 8.10G Program Changes on the January 2017 Update
The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.
Enhancements and Changes for 8.02 and 8.10
EMP:
• ADDED “SHOW PASSWORD” BUTTON – BY DEFAULT, BOTH THE SHORT AND LONG PASSWORDS ARE NOW DISGUISED. YOU CAN CLICK THE NEW “SHOW PASSWORD” BUTTON TO SEE AND CHANGE THEM.
IVUL:
• OPTION 8 GAVE A FILE ERROR 48.
POS:
• FIXED ISSUE WITH SELECTING A CUSTOMER BY FREQUENT BUYER NUMBER.
Enhancements and Changes for 8.10 Only
IVR:
• PRINT/VIEW/EMAIL A RETURN HAD NO CANCEL BUTTON.
POS:
• DECLINED/INSUFFICIENT CREDIT CARDS – IF THE TRANSACTION ISN’T COMPLETED BSM NOW POPS A WINDOW ASKING USER TO PRESS TO CONTINUE. THIS PREVENTS USERS FROM ACCIDENTLY FINISHING THE SALE AS A CASH TRANSACTION.
SLIV:
• THE DATE SOLD COLUMN IN EXCEL WAS PLACING MONTH IN BOTH DAY AND MONTH FIELDS.
Our support team will be available for all calls from 8am until 6pm Central.
Saturday, December 24th (Christmas Eve):
Emergency/Weekend support will be available as normal.
Sunday, December 25th (Christmas Day):
Emergency/Weekend support will be available as normal.
Monday, December 26th:
Our office will be closed so we can spend time with our families. Emergency/Weekend support will be available as normal.
Friday, December 30th:
Our support team will be available for all calls from 8am until 6pm Central.
Saturday, December 31st (New Year’s Eve):
Emergency/Weekend support will be available as normal.
Sunday, January 1st (New Year’s Day):
Emergency/Weekend support will be available as normal.
Monday, January 2nd:
Our office will be closed so we can spend time with our families. Emergency/Weekend support will be available as normal.
The Emergency/Weekend Support number is 325-669-2381. Remember, you can click the “Tech Support Information” button on the main page of BSMGR to find it along with other contact options.
Merry Christmas and Happy New Year from your BSMGR Support Team! support@bsmgr.com | (800) 997-6724 (option 2)
