Support

Munce – March 2015 Catalog Files

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If you are not sending Munce catalogs, please disregard this email.

The March Munce catalog info didn’t get to us in time to be included on our February update. We now have that information, and it is ready for you to use.

If you plan on sending out one of the March catalogs, please download and process the data files that will prepare your inventory.

  1. Download the Zipped catalog file by clicking here.
  2. When the download completes, open the Zip file and extract M-MAR-R.TXT and M-MAR-C.TXT to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, use the appropriate file:
    1. For the Regular catalog, type in M-MAR-R.TXT
    2. For the Conservative catalog, type in M-MAR-C.TXT

    then click the OK button.

  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory.

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Program Changes on February 2015 Update

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RMS Version 8.00J Program Changes on the February 2015 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.

CAMCAPT:
NEW PROGRAM TO CAPTURE PRODUCT IMAGES USING A WEB CAM.
CASHCALC:
COIN ROLL ENHANCEMENT – CHANGED “ADD ROLL” BUTTON TO “+” AND “-” BUTTONS ALONG WITH A COUNTER FOR HOW MANY ROLLS HAVE BEEN ADDED. ALSO INCLUDED ROLL COUNT ON THE PRINT OUT.
COMM:
SOME FEATURES RELEATED TO ELECTRONIC ORDERING DON’T WORK PROPERLY WHEN RUN FROM A THIN CLIENT SETTING. ADDED A WARNING WHEN THE PROGRAM STARTS IF A THIN CLIENT SETTING IS DETECTED.
HELP:
NEW PROGRAM – RECEIVED REQUEST TO HAVE A SINGLE LOCATION TO SAVE IMPORTANT CONTACT INFO. USING THE SFRPT PROGRAM TO SHOW THE INFORMATION THAT IS SAVED IN THE FILE HELPINFO.TXT. THIS CAN BE EDITED WITH NOTEPAD AND EASILY VIEWED FROM ANY BSMGR STATION BY TYPING IN “HELP”.
IMAGEBTN:
NEW PROGRAM FOR ADDING IMAGES TO BUTTONS FOR VARIOUS SCREEN RESOLUTIONS.
IVAI:
ALWAYS USED IVM01. NOW USES THE SELECTED INVENTORY FILE.
IVDR:
REPORT WAS NOT INCLUDING START DATE.
IVIC:
SEND OUT AGAIN FOR REVERSE SORT DATE ENHANCEMENT.
IVM:
ADDED SUPPORT FOR A LOCAL IMAGE.
IVO:
ADDED FULL ORDER STL STOCK CHECK. ADDED BUTTON TO PERFORM A FULL ORDER STOCK CHECK WITH STL. YOU CAN DO A FULL INGRAM STOCK CHECK BY CHANGING THE APPROPRIATE FLAG TO “5” AND SENDING THE ORDER TO SEE WHAT WOULD BE FILLED. THIS NEW FEATURE ALLOWS YOU TO MOSTLY MIMIC THIS WITH STL. THE DIFFERENCE IS THE DISCOUNT IS NOT SPECIFIC TO YOUR STORE.
IVUL:
CYCLE COUNT TRIES TO PLAY THE “C:\WINDOWS\MEDIA\TADA.WAV” SOUND WHEN ITEM IS NOT FOUND ON CYCLE COUNT #1. IT ALSO CLEARS THE ITEM FIELD WHEN NOT FOUND AND PUTS IT IN A LIST BOX ON THE SCREEN WITH A 0 COUNT AND “NOT FOUND”.
POS:
ADDED SUPPORT FOR IMAGES ON BUTTONS.
VITALD FILE WAS NOT BEING NAMED USING PROFILES.
POSMENU:
ADDED SUPPORT FOR IMAGES ON BUTTONS.
SFRPT:
REMOVED DEBUG LINE. WHEN YOU CLICK THE “VIEW IN WORDPAD” BUTTON, A DEBUG MESSAGE WAS SHOWN.
THEFLAGS:
THE STL AND NEWDAY INTERNET STOCK CHECKS HAVE HISTORICALLY BEEN PROCESSED THROUGH BSMINET. THEY ARE NOW DONE WITH POSTHTTP AFTER THE INGRAM STOCK CHECK COMPLETES. ALSO, REMOVED STL-WEST WAREHOUSE SINCE IT HAS CLOSED. ALSO, ADDED A LINE FOR THE NEW PRINT-ON-DEMAND WAREHOUSE IN FRESNO, CA THAT OPENED IN JANUARY.
VER:
UPDATED FOR VERSION 8.0. ADDED GRADIENT BACKGROUND AND SCREEN SIZE AUTO-ADJUSTMENT.

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Training Presentations from 2015 Hershey CPE

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See What You Missed in Hershey!

We appreciated the opportunity to see everyone that came to our training session and visited our booth at the Munce Christian Product Expo in Hershey, PA earlier this week.

Click here to watch a quick video recap of the feedback we received. It is just under 3 minutes, so it won’t take long to watch.

The video recap link is also available on our web site at www.BookstoreManager.com along with the Power Point presentations used in the training sessions.

Our next scheduled show appearance is ICRS in Orlando, FL June 28 – July 1, 2015. Like last year, we will conduct our User Meeting via Internet Webinar in early June. As we get closer, we will send details as well as the registration link.

Your BSMGR Sales Team
www.BookstoreManager.com
sales@bsmgr.com | (800) 997-6724 (option 1)

BSMGR on Facebook     BSMGR YouTube Channel

Click here to watch our video on the Touch POS system.

Munce – February 2015 Catalog File

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With the recently concluded holiday season and all the time required to prepare for the Christian Products Expo (CPE) show in Hershey, PA this week, the February catalog info didn’t get to us in time to be included on our January update. We now have that information, and it is ready for you to use.

If you are a Munce store and plan on sending out the February catalog, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog file by clicking here.
  2. When the download completes, open the Zip file and extract M-FEB-R.TXT to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type in M-FEB-R.TXT, then click the OK button.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory.

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Program Changes on January 2015 Update

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RMS Version 8.00i Program Changes on the January 2015 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.

GIVEDATE:
FIXED INDEX OUT OF BOUNDS AND REMOVED DEBUG LINE.
IVSO:
FILLING IN OLD INFO IN ITEM #.
IVWO:
COSMETIC CHANGES – STOCK FIELD ON 2ND COLUMN OF MULTI-VENDOR COMPANY WAS OFF.
ONHOLD:
WHEN RETRIEVING VOIDED TRANSACTIONS, THE IN STORE CREDIT DIDN’T PRINT RIGHT.
POS:
POS NOW BLANKS THE EXTERNAL-SCREEN-ITEM BEFORE CALLING IVSO (PRE-FILLING THE ITEM # FIELD).
SETFONTS:
1280 X 1024 SETTING WASN’T DISPLAYING CORRECTLY IN TOUCH-POS AND A FEW OTHER PLACES.
SLTD:
COSMETIC CHANGES.

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

2014 Christmas Holiday Support Hours

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Christmas 2014 and New Year’s Day 2015
Holiday Support Hours

Wednesday, December 24th (Christmas Eve):
Our support team will be available for all calls from 8am until 4pm Central.
Thursday, December 25th (Christmas Day):
Our office will be closed so we can spend time with our families to celebrate Christmas.
Frisday, December 26th:
Our support team will be available as normal (8am to 6pm Central).
Wednesday, December 31st (New Year’s Eve):
Our support team will be available as normal (8am to 6pm Central).
Thursday, January 1st (New Year’s Day):
Our office will be closed so we can spend time with our families.
Friday, January 2nd:
Our support team will be available as normal (8am to 6pm Central).

Merry Christmas and Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Merry Christmas 2014 from BSMGR

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Each of us at Bookstore Manager rejoice in the opportunity to be a small part of harvesting the fields in which you work. As the new year approaches, we trust God’s grace will overflow in your life and ministry. We pray the Lord will expand your coasts and reward your labor with his blessings of joy and hope.

May this brief message encourage you in your mission and calling.

“What gives me the most hope every day is God’s grace; knowing that his grace is going to give me the strength for whatever I face, knowing that nothing is a surprise to God.”

-Rick Warren

 

Merry Christmas!

Your Brothers and Sisters at Bookstore Manager

BSMGR on Facebook     BSMGR YouTube Channel

Program Changes on December 2014 Update

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RMS Version 8.00H Program Changes on the December 2014 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.

MENU:
COSMETIC CHANGE FOR 1280 x 1024 RESOLUTION – BUTTONS ON RIGHT SIDE OF SCREEN WERE TOO FAR RIGHT
SCHEDULE:
FIXED FILE ERROR 23 ON MANCOUP
TIMEPAGE:
WINDOW WAS TOO LARGE FOR SOME RESOLUTIONS

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

2014 Thanksgiving Holiday Support Hours

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From all of us at Bookstore Manager Software, we wish you, your families, and your staff a safe and blessed Thanksgiving. We are thankful for each and every one of you!

Special Support Hours

Thursday, November 27th (Thanksgiving Day)
Our office will be closed so we can spend time with our families.
Friday, November 28th (“Black Friday”)
Our support team will be available for all calls during normal business hours (8am to 6pm Central Time).

Happy Thanksgiving from Your BSMGR Support Team!

support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT at “Enter Program Name” to put your support request directly on our support docket.

BSMGR on Facebook     BSMGR YouTube Channel

Munce 2014 2Day Sale

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Munce 2Day Sale Promo File

If you are not using Munce catalogs, please disregard this email.

Starting last year, Munce began allowing stores to choose the dates of the annual 2Day sale for November/December 2014.

You need to download the Munce data files by clicking here. This is a self-extracting Zip file that will extract to D:\BOOK. If BSMGR is installed on a different drive, you will need to update the location to match your configuration.

Once the file is downloaded and extracted, you need to run IVPROMO in BSMGR and enter “M-2DAY-R.TXT” for the file name. You should get a window that allows you to enter the “Sale Start Date” and “Sale End Date”. As indicated on the screen, please enter the dates as month, day and year (MMDDYY).

If you have any problems or questions, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel