Holiday Hours for Labor Day 2024

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Our office will be closed on Monday, September 2nd for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales, accept credit cards, or burn discs. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 3rd.

We hope you have a blessed Labor Day weekend!

Your BSM Support Team
201 Fannin St., Abilene, TX 79603
support@bsmgr.com | (800) 997-6724 (option 2)

Remember you can use  SPT  at “Enter Program Name” to put your support request directly on our support docket.

Unlock More with BSM: Enhance Your Store’s Potential

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At BSM, we’re committed to helping you maximize the impact of your bookstore. We want to showcase how you can do even more with the tools and services you already have, along with a few new options designed to streamline your operations and enhance customer engagement.

Here’s how you can elevate your bookstore with BSM:

  1. Email Marketing Made Easy: Create and send engaging emails in under 2 minutes to drive traffic to your store. It’s a simple way to stay connected with your customers and boost sales. Check out this quick demo to see how it works!
  2. Auto-Responders with Bounce-Back Coupons: Automatically send a welcome email to new customers added to your mailing list, along with a bounce-back coupon to encourage them to return to your store. It’s a great way to start building a strong relationship from the very beginning.
  3. BSM Website Integration: Add a BSM website that seamlessly syncs with your store’s inventory. We create your pre-built website that is ready to go, ensuring accurate, real-time updates for your customers.
  4. Mobile Checkout with Surface Pro: Enhance your in-store experience by adding a Surface Pro tablet for mobile checkout. Move around the store, assist customers more effectively, and provide a personalized shopping experience.
  5. qScan Mobile Inventory App: Streamline your inventory management with our qScan mobile inventory app, an add-on service that works with your iPhone or iPad to handle inventory counting efficiently. It’s a powerful tool for keeping a close eye on stock levels and returns.
  6. Remote POS for Pop-Up Sales: Take your store on the road with our Remote POS solution, perfect for book tables or sidewalk sales. Stay connected and sell anywhere.
  7. Cost-Effective Custom Gift Cards: Offer your customers personalized gift cards with cost-effective options tailored to your store’s branding. Gift cards are a great way to increase sales and attract new customers.
  8. Munce and Parable Store Catalog Pricing: If you are a Munce or Parable store, make sure you’re taking advantage of our auto catalog pricing feature. This feature automatically sets all pricing and sale dates to match the catalogs your customers are receiving, ensuring consistency and ease of management.
  9. Membership Program Management: Create a membership program for your store, and let us handle all the membership cards, onboarding, mailing, and renewals. It’s a great way to build customer loyalty and create a community around your store.
  10. Best Seller Program: Our Best Seller Program provides a breakdown of the nation’s best sellers by category. Compare your inventory to these best sellers and see what you might be missing out on.

We’re here to help you make the most of your BSM system. If you’re interested in learning more about any of these services or setting them up, please don’t hesitate to reach out. Let’s work together to take your bookstore to the next level!

Steven Ammons
steven@bsmgr.com | (800) 997-6724 (option 2)

Did We Miss You at the Show? Don’t Miss Our Special Offers!

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We hope you had a wonderful time at the Christian Product Expo (CPE) in Fort Wayne, IN! If we missed you at the show, don’t worry – you can still take advantage of our exclusive show specials.

Exclusive Show and Post-Show Offers:

  • $1,000 Off Bookstore Manager Software (BSM): Save big on the leading solution for Christian retail needs. This promotion ends August 30th, so act fast to upgrade your bookstore’s efficiency and customer service.
  • Free Website Setup: Enhance your online presence with a professional website for your bookstore. We’re waiving the setup fee, and you’ll only need to pay the hosting fee of $119 per month, or $75 per month if you have BSM.

Why Choose BSM?

  • Intuitive Point of Sale (POS): Enjoy a seamless checkout process with our user-friendly POS system, which accommodates various payment methods. Speed up transactions and enhance customer satisfaction.
  • Sales and Customer Excellence: Gain insights into customer preferences and buying patterns. Our customizable customer profiles and loyalty programs enhance the shopping experience, creating lasting connections with your clientele.
  • Comprehensive Inventory Management: Effortlessly manage your entire inventory, from the latest bestsellers to your curated selection of gifts. Receive low inventory alerts and automate reordering to keep your shelves stocked.
  • Robust Reporting and Analytics: Make informed decisions with detailed reporting and analytics. Track sales performance, identify trends, and optimize your offerings for a delightful shopping experience.
  • Seamless Integration: Bookstore Manager Software seamlessly integrates with all areas of your bookstore, including website management, creating a cohesive ecosystem for your operations. Enhance overall efficiency and reduce manual workload.
  • Dedicated Support: Our dedicated support team is committed to ensuring your success. Whether you have inquiries, issues, or specific customization needs, we are here to provide prompt and reliable assistance.

Want to see a website in action? Check out some of our existing sites:

Don’t miss out on these fantastic opportunities to enhance your bookstore’s operations and online presence. Contact us today to learn more and take advantage of our post-show specials.

Steven Ammons
sales@bsmgr.com | (800) 997-6724 (option 2)

Program Changes and CPE Summer 2024 Invitation

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We’re looking forward to seeing you at the Christian Product Expo (CPE) in Fort Wayne, IN! We have some exciting news to share with our valued customers.

We invite you to drop by Booth 307 to catch up with us – “The Twins”, ask questions, and learn more about our latest offerings.

Free Website Promotion: We’re thrilled to offer a special promotion for our existing customers – a free website for your bookstore with no setup fee! You’ll only need to pay the hosting fee of $75 per month (requires active BSM license). Our websites are designed to help you reach more customers and streamline your operations. (You don’t have to be at the show to qualify for this discount.)

Website Features:

  • Inventory Management: Display actual store on-hand amounts, ensuring an accurate representation of your inventory online with nightly updates.
  • Dynamic Pricing and Promotions: Reflect sales pricing and promotions in real-time, aligning your online store with your in-store offerings.
  • Automatic Product Updates: Enjoy automatic updates for product information, images, and details to keep your online catalog current.
  • Diverse Product Support: Showcase a variety of products, including physical items, digital products, and more, with the flexibility to add your own products.
  • Fresh Homepage Updates: Keep your homepage fresh and engaging with automatic updates, limited to your store’s inventory if desired.
  • Seamless Social Media Integration: Connect with your audience through integrated social media links, strengthening your online presence.
  • Munce Marketing Catalog Integration: Seamlessly integrate sale information from Munce Marketing catalogs with your inventory.

Don’t miss this opportunity to enhance your bookstore’s online presence and reach more customers. Sign up for your free website at the show or contact us to get started.

Wondering what we’ve been up to? Here are some highlights of features added or enhanced since the last CPE show…

  • Training Mode – When you enter training mode, the background color on the screens is changed to a bright yellow gradient to highlight the fact you are currently in training mode.
  • Sales Tax Tracking by Jurisdiction – We now support up to 999 different tax rate locations. There is a corresponding report that gets saved to Excel which includes the name of the jurisdiction, sales amount, and how much tax was collected.
  • Graphs added to SLT, SLE, and IVT.
  • POS – On screen 10-key on the initial screen. Now you can use the touch screen to enter the phone number.
  • POS – Sub-Total button color is now different to help highlight its location for new employees or volunteers who infrequently work POS.
  • POS – Added discount groups for quick discounts
  • ARM and POS – Some states have an expiration date for Tax Exemption IDs. You can now set the expiration date in ARM under the Tax ID. When a customer is charging to an account with a Tax ID, if the expiration is within the next month, it gives a warning with the expiration date. Once it expires, the warning changes to state that the Tax ID has expired and asks the frontline worker to get the new expiration date.
  • EMP – PAX Settlement Failed Warning Override – Credit card transactions are finalized and money moves to your bank account once a batch closes. If your PAX credit card terminal is unable to close a previous day’s batch, POS shows a warning. A customer had a frontline worker who was clicking “OK” every day for weeks without informing anyone of the problem. This meant all the credit card transactions for that time weren’t being deposited in the store’s bank account. POS now requires a manager override of this warning after three days.
  • QuickBooks Online – We’ve supported a direct connection to a locally installed copy of QuickBooks for many years. We now also support using QuickBooks online for A/P and G/L.
  • Printed Invoices – Made improvements to how logos are handled on printed invoices. The logo image no longer has to be a specific size. It will set the height to 1 inch and set the width so it doesn’t stretch or squish the image’s appearance.
  • IVO – When you are working on a purchase order, there is now a new “Receive PO” button so you can immediately receive the PO. Also, if you have vendor info in the “Misc./Required info” field, that is now shown below the product listing as a reminder. For example, if a vendor requires a minimum of $150 on an order, that text is shown here so you remember to add enough items to the purchase order.
  • IVSS – Standing orders now have a “type” setting. This makes it easier for you to identify or limit orders based on the type (like Yearly, Quarterly, etc.).
  • DAILY – Added PAX settlement to DAILY. The PAX units are configured to auto-close batches overnight. However, some retailers prefer to close the batches as part of their daily closeout procedure. You can now check “PAXOMNI (Settles Pax terminals)” for DAILY, and that will be included in the DAILY run.

Jon is going to cover these and more in his training starting at 8:00 AM on Sunday. Check the show booklet for the “Advanced Training” location. If you want to know more about any of these and aren’t able to see Jon’s presentation, please stop by Booth 307 so he can answer your questions.

We look forward to seeing you at CPE!

Steven Ammons
sales@bsmgr.com | (800) 997-6724 (option 2)

Last Chance to Join Our Free BSM Training at CPE!

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This is your last chance to register for our exclusive training session at the Christian Product Expo (CPE) in Fort Wayne, IN!

***** Training Details *****

What: Free Training on Bookstore Manager Software (BSM)

When: Sunday, August 4, 8:00 am – 9:30 am

Where: CPE Show, Fort Wayne, IN

Join me, Steven Ammons, for a comprehensive introduction to BSM and discover how our software can transform your bookstore operations.

Why Attend?

  • Gain insights into powerful inventory management tools
  • Discover how to optimize customer service and sales
  • Learn about advanced reporting and database management
  • Explore our flexible payment and membership options

Don’t miss out on this valuable opportunity to improve your bookstore’s operations. Make sure you sign up for the training through the Munce group or just send me an email to let me know you’re coming.

If you can’t make the training, be sure to stop by and see us in Booth 307 to learn more about how BSM can benefit your bookstore.

See you at CPE!

Steven Ammons
Bookstore Manager Software
steven@bsmgr.com
800.997.6724 option 1

Munce 2024 Fall Sale Catalog

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If you are sending the Munce 2024 Fall Sale Catalog, please download and process the data file that will prepare your inventory.

  1. Get the current Munce catalog files…
    • Version 8.11 (and earlier) –
      1. Download the Zipped catalog data files by clicking here.
      2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
    • Version 9.00 –
      • You should receive the files as part of the automatic cloud update routine.
      • If you want to get them now, you can manually trigger the cloud update routine.
        1. Make sure all stations are out of BSMGR.
        2. At “Enter Program Name”, enter “SCHEDULE”.
        3. Click the “Check for Regular Updates Now” button.
        4. Make sure “BOOK-DIR” is checked. (All should be checked, but the BOOK portion of the update includes the Munce catalog files.)
        5. Click the “Start” button and wait for the routine to finish.
        6. All stations can now get back into BSMGR.
  2. In BSMGR, run “IVPROMO” at the “Enter Program Name” prompt.
  3. At the “Enter File Name” prompt, type the file name that matches the one you are sending out (see below), then click the OK button.
  4. If you enter a flexible date file name, you will be prompted for the start and end dates of the sale.
  5. Any products in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory. The catalog’s promo code, start date, end date, and sale price will be set for all the products in the catalog.
  6. NOTE: If IVPROMO doesn’t do anything, make sure you copied/extracted the files from the current MunceCatalog.zip file to your BOOK folder.

Current file names to choose from for the IVPROMO program…

  • M-SEP-R.TXT = Fall Sale Catalog (Regular)
    (19-Aug-2024 thru 28-Sep-2024)
  • M-SEP-RF.TXT = Fall Sale Catalog (Regular – Flexible)
    (Flexible dates – you set them when running IVPROMO)
  • M-SEP-C.TXT = Fall Sale Catalog (Conservative)
    (19-Aug-2024 thru 28-Sep-2024)
  • M-SEP-CF.TXT = Fall Sale Catalog (Conservative – Flexible)
    (Flexible dates – you set them when running IVPROMO)

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSM Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Discover the Benefits of Bookstore Manager Software at CPE!

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Are you ready to take your bookstore to the next level? Join us at the CPE show in Fort Wayne, IN, and discover how Bookstore Manager Software (BSM) can revolutionize your operations.

Key Benefits of BSM:

  • Inventory Management: Simplify ordering, verify stock levels, and manage returns with ease.
  • Point of Sale (POS): Support multiple registers and workstations, offer gift cards, layaway programs, and manage special orders.
  • Customer Management: Track accounts receivable, manage customer relationships, and forecast sales.
  • Reporting and Database: Generate detailed inventory and sales reports, create custom reports, and export data to Microsoft Excel/Access.
  • Sales and Marketing: Engage customers with email marketing, provide e-receipts, manage a professional website, and more.
  • Payment and Membership: Benefit from the lowest merchant credit card processing rates, QuickBooks integration, and efficient donation tracking.
  • Additional Services: Manage an in-store cafe, support multiple locations, and conduct inventory counts with handheld devices.

Join our free training session on Sunday, August 4, to learn more about these features and how they can benefit your bookstore.

***** Training Details *****

When: Sunday, August 4, 8:00 am – 9:30 am

Where: CPE Show, Fort Wayne, IN

If you can’t make the training, be sure to stop by and see us in Booth 307 to learn more about how BSM can benefit your bookstore.

Don’t miss this chance to gain valuable insights and take your bookstore management to new heights.

See you at CPE!

Steven Ammons
Bookstore Manager Software
steven@bsmgr.com
800.997.6724 option 1

Unlock the Full Potential of Your Bookstore – Join Our Free Training at CPE!

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We’re excited to invite you to an exclusive training session at the upcoming Christian Product Expo (CPE) in Fort Wayne, IN. If you are looking to elevate your bookstore’s operations and enhance customer service, this session is for you!

***** Training Details *****

What: Free Training on Bookstore Manager Software (BSM)

When: Sunday, August 4, 8:00 am – 9:30 am

Where: CPE Show, Fort Wayne, IN

Join me, Steven Ammons, for a comprehensive introduction to our Bookstore Manager Software. This session is perfect for non-BSM users interested in discovering how our software and website offerings can transform your bookstore. Everyone is welcome, and no prior experience with BSM is necessary.

Don’t miss this opportunity to learn from the experts and see firsthand how BSM can streamline your operations, optimize inventory management, and boost sales.

Make sure you sign up for the training through the Munce group or email me to let me know you’re coming.

See you soon!

Steven Ammons
Bookstore Manager Software
steven@bsmgr.com
800.997.6724 option 1

Dayspring 2024-Q3 Price Update

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If you have BSMGR set up to use the price point reference file (as described here), you need to download the current reference file.

  • Version 8.11 (and earlier) –
    1. Download the Zipped data files by clicking here.
    2. When the download completes, open the Zip file and extract/copy the files to your BOOK folder.
  • Version 9.00 –
    • You should have already received the current file via the automatic cloud update routine.
    • If you don’t have the newest Dayspring file, you can manually trigger the cloud update routine.
      1. MAKE SURE ALL STATIONS ARE OUT OF Bookstore Manager.
      2. At Enter Program Name, enter “SCHEDULE”.
      3. Make sure “Update BOOK” is checked. (All should be checked, but the BOOK portion includes the current Dayspring files.)
      4. Click the “Check for Regular Updates Now” button and wait for the routine to finish.
      5. Click the “Start” button and wait for the routine to finish.
      6. Once the routine is completed, all stations can get back into Bookstore Manager.

Please let us know if you have any problems downloading or extracting the file.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Independence Day 2024 Special Support Hours

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Our office will be closed on Thursday (7/4) and Friday (7/5) in honor of Independence Day. However, our weekend emergency support number will be monitored from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 690-5599. Leave a message and your call will be returned as soon as possible.

Non-emergency calls from Thursday through Sunday will be returned during normal business hours on Monday, July 8th.

We hope you have a blessed holiday!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)