2014-07 Summer Special Ends Soon – Can Touch POS Help?

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Summer Discount for Touch POS Ends Soon

A growing number of stores are devoting additional space to gifts and providing a café to encourage more (and longer) customer visits. Our Touch POS software solution is an affordable and easy-to-use add-on that helps speed up transactions at the point of purchase. It’s packed with features you’ll need as a Christian Retailer, and it is flexible enough to handle even the most demanding operation.

Even better, it’s easy to set up and is a natural extension to our RMS point-of-sale software, offering you a single system store management solution. With RMS Touch POS, you are able to configure buttons for all your gifts, apparel, novelties, drinks and other items. Ringing up items with tiny, hard to scan barcodes or items that have no barcodes is now easily done with the touch of a button.

“I appreciate that the Bookstore Manager POS solution works well for our Bookstore and for our Café. It’s great to be able to sell featured books in the café!” – Susan

 

Frequently Asked Questions:

What is the promotion and when does it end?
Receive $500 off the regular price of $995, making the Touch POS add-on only $495 through Thursday, July 31st, 2014.
Is there a monthly fee?
There is no additional monthly fee. Ongoing support for Touch POS is included in your regular monthly BSMGR support fee.
Can I see what it looks like and how it works?
Yes. Click here to watch a Touch POS demonstration.
Do I have to upgrade all my monitors to touch screens?
No. Touch POS works great with a keyboard and mouse.
Do I have to pay for a license for each computer?
No. It is a site license which means it covers all machines at your location.
Is this useful for a bookstore or just good for a café?
Yes! The add-on is ideal for both bookstores and café’s. Designed to address the unique needs of a café, it is also great for bookstores that carry a lot of gift items (jewelry, T-shirts, etc.), or items that don’t have barcodes (pencils, logo wear, etc.).
Can I still scan my barcodes or enter in department sales?
Yes. You have all the functions of the traditional POS interface plus all the new Touch POS functions.
What version of Windows do I need to use Touch POS?
RMS version 8.0 and the Touch POS enhancements require Windows XP or later.
Can I get a live demo over the Internet?
Yes. It takes about 10 minutes to walk you through the software. Please contact Steven at 800-997-6724 option 1 or via email at sales@bsmgr.com to set up a demo time that works best for you.
Should I purchase this now?
Of course! It is a handy tool for your front liners, and the summer discount makes it a great bargain.

Touch POS Promotion Details: Normally, $995 – On sale for $495 through Thursday, July 31st, 2014.

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

BSMGR on Facebook     BSMGR YouTube Channel

Program Changes on July 2014 Update

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RMS Version 7.60R and 8.00C Program Changes on the July 2014 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More ® database, new images, music samples and program changes. You should run IVDC after installing your update to make prices changes to your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes on this update are listed below.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer.

The following changes are for 7.60R and 8.00C

FTP:
RETRY WAS LOSING DIRECTION.
SCHEDULE:
REMOVED DEBUG LINE.

The following changes are for 8.00C only

CALLMENU:
FIXED TYPO IN MENU.
CBMPAGE:
VENDOR LOOKUP SCREEN ON WIDE SCREENS. ON WIDE SCREEN RESOLUTIONS (SUCH AS 1366X768), THE VENDOR LOOKUP SCREEN WAS DIFFICULT TO READ DUE TO OVERLAPPING TEXT COLUMNS.
CHECKEOI:
ADDED SUPPORT FOR MULTI-STORE. IN A MULTI-STORE SETUP, THERE IS A COMBO BOX TO SELECT THE IVM FILE YOU WANT TO SEE COMPARED AGAINST THE EOI BEST SELLERS. WHEN THE PROGRAM STARTS, IT USES THE IVM00 FILE (MOST LIKELY IVM01 IN STORE 1) FOR THE INITIAL COMPARISON.
EOIBEST:
MULTI-STORE SCREEN FIX. REGARDLESS OF WHICH IVM FILE WAS CHOSEN, THE SCREEN LABEL SHOWED THAT IVM01 VALUES WERE BEING USED FOR “ON HAND” AND “ON ORDER”. THE DATA WAS ACTUALLY BEING READ FROM THE CORRECT FILE, BOTH FOR THE LIST/GRID AREA AND THE OH/OO NUMBERS. IT WAS JUST THE LABEL THAT WASN’T UPDATING.
IVDI:
BUTTON COLOR SETTING. TWO BUTTONS HAD COLOR SET WHICH PREVENTED THEM FROM DISPLAYING PROPERLY.
IVDI3:
BOOK SEARCH RESULTS ITEM NUMBER COLUMN EXPANDED. CHANGE COLUMN WIDTH SO ITEM NUMBER SHOWS WITHOUT HAVING TO MANUALLY WIDEN THE COLUMN WHEN RUNNING IN A 4X3 RESOLUTION (SUCH AS 1024X768 AND 1280X1024).
IVHR:
REMOVED READ PROCESS WHEN “NO” SELECTED. IF YOU RAN IVHR AND CANCELLED OR SAID “NO” TO THE “ARE YOU SURE” QUESTION, THE PROGRAM WOULD STILL READ THROUGH THE IVM FILE. IT NOW SIMPLY EXITS.
IVM:
• ADD MODE TO CHANGE MODE. WHEN YOU TRY TO ADD AN ITEM THAT IS ALREADY ON FILE THE SYSTEM NOW PROMPTS YOU WANT TO GO INTO CHANGE MODE. IF YOU TRY AND CHANGE AN ITEM THAT IS NOT FILE THE SYSTEM NOW PROMPTS DO YOU WANT TO GO INTO ADD MODE.
• ALLOWED A BLANK # ON CHANGE ITEM.
• COULDN’T GO INTO CHANGE ITEM NUMBER AFTER GOING INTO IVO OR IVR WITHOUT EXITING TO MAIN MENU.
IVNMPAGE:
MODIFIED SCREEN LAYOUT. RESIZED WINDOW TO REMOVE WIDE MARGIN ON RIGHT SIDE OF LIST BOX. INCREASED THE NUMBER OF LINES IN THE LIST BOX TO USE MORE OF THE SCREEN.
IVPSCRN:
• EXPANDED BUTTONS FOR “CHOOSE REPORT”. TEXT ON TWO OF THE BUTTONS ON THE “CHOOSE REPORT” SCREEN WERE CUT OFF ON SOME RESOLUTIONS.
• PROMO FIELD WAS ONLY 4 CHARS INSTEAD OF 5.
IVSO:
MOVING START ITEM TO EXTERNAL DATA ITEM FOR STOCK LOOKUP.
POS:
• REQUIRE MAIN BUTTON TO LEAVE SUB MENU WHEN NOT CHECKED, IT STILL REQUIRED THE MAIN BUTTON IN POS.
• YOU CAN NOW CHOOSE SMALLER FONT FOR BUTTONS.
• ADDED CUSTOMER NAME TO SUB-TOTAL SCREEN. IN VERSION 7.6, THE SUB-TOTAL SCREEN WAS SHIFTED DOWN SO YOU CAN SEE THE CUSTOMER’S NAME FOR EASY REFERENCE. THE NEW SUB-TOTAL SCREEN IN VERSION 8.0 IS LARGE ENOUGH THAT YOU COULDN’T SEE THE CUSTOMER’S NAME. IF YOU HAVE ASSOCIATED A SALE WITH A CUSTOMER FROM MLM, THE NAME IS NOW ON SUB-TOTAL.
• ITEM MENU IN VERSION 8 IS A GRID OF BUTTON. HOWEVER, ONLY THE FIRST 26 BUTTONS WERE BEING USED/ACTIVE FROM IVNM.
• EMAIL ONLY OPTION. BSMGR WILL NO LONGER PRINT 8.5 BY 11 INVOICE IF EMAIL-ON IS CHOSEN.
• NEW “MODIFY” OPTION. IF YOU ENTER “MODIFY” IN POS AND HAVE AN ITEM IN INVENTORY CALLED “MODIFY” WITH A BLANK TITLE, AUTHOR AND 0.00 PRICE, A WINDOW WILL POP UP ALLOWING YOU TO ADD A FREE TEXT MODIFIER DESCRIPTION. IT’S DESIGNED FOR CAFE/TOUCH POS TO MODIFY ITEMS (SUCH AS “LIGHT ONIONS”) WITH NO ADD’L CHARGE.
• ONLY A SINGLE ROW OF BLANK BUTTONS WERE ON THE ITEM MENU.
• NOT WRITING BURNSUMM.DAT.
POSMENU:
• VALIDATES DEPT AND SUB MENU VALUES.
• CHANGE AND MOVE OPTIONS EASIER. THE CHANGE BUTTON OPTION NOW AUTOMATICALLY ADJUSTS THE TEXT COLOR TO MATCH. YOU CAN STILL FORCE A CHANGE TO THE COLOR IF YOU PREFER. WHEN YOU WANT TO MOVE A BUTTON, YOU CAN NOW SIMPLY CLICK IN THE NEW BUTTON LOCATION AND THE FIRST AND SECOND BUTTONS WILL SWAP PLACES.
• YOU CAN NOW CHOOSE SMALLER FONT FOR BUTTONS.
POSSCRNS:
ITEM MENU IN VERSION 8 IS A GRID OF BUTTON. HOWEVER, ONLY THE FIRST 26 BUTTONS WERE BEING USED/ACTIVE FROM IVNM.
SCHEDULE:
RE-CREATE PHONE INDEX FILE. IF THE OPTION TO REBUILD FILES IS CHECKED, SCHEDULE WILL RE-CREATE THE PHONE INDEX FILE AFTER THE MAILING LIST FILE IS REBUILT.
TUTOR:
ADD WIN 8 SETUP DOCUMENTS TO LIST. THE WINDOWS 8 SERVER AND POS/WORKSTATION SETUP DOCUMENTS WERE SENT OUT ON THE MAY UPDATE. TUTOR FOR VERSION 7.6 HAD THE NEW DOCUMENTS ADDED, BUT TUTOR FOR VERSION 8.0 WAS OVERLOOKED.

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

P.S. If you would like to watch a replay of the users meeting held on June 5th, please click here.
2014-06 Users Meeting Replay
We’ve provided a list of topics covered during the meeting with links to the associated time index within the video. The list should show below the video. You will need to click the “Show more” link to see the full list.

Training Presentations from 2014 ICRS

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ICRS 2014 Booth Training Follow Up

We enjoyed the opportunity we had to see everyone that came by our booth at ICRS in Atlanta last month. We hope your time there was refreshing and encouraging while also helpful to your ministry.

We want to express our appreciation to Robbie Halstead with Kingdom Retail Solutions for again providing in-booth training on Bookstore Manager Software.

Whether you attended his training or not, you can benefit from looking over the Power Point presentations he used during the training. To see the list of topics covered and access the presentations, please visit www.bsmgr.com/support/ICRS2014_Advanced_Training.aspx. Simply click the topic titles on the page to download the associated presentation.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT to put your support request directly on our support docket.

BSMGR on Facebook     BSMGR YouTube Channel

Independence Day 2014 Holiday Support Hours

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Independence Day 2014
Special Support Hours

Our office will be closed on Friday, July 4th in honor of Independence Day.
We hope you have a blessed weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

P.S. If you would like to watch a replay of the users meeting held on June 5th, please click here.
2014-06 Users Meeting Replay
We’ve provided a list of topics covered during the meeting with links to the associated time index within the video. The list should show below the video. You will need to click the “Show more” link to see the full list.

Program Changes on June 2014 Update

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RMS Version 7.60Q and 8.00B Program Changes on the June 2014 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More ® database, new images, music samples and program changes. You should run IVDC after installing your update to make prices changes to your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes on this update are listed below.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer.

The following changes are for 7.60Q and 8.00B

EZADMAIL:
INCREASED THE SIZE OF THE SEASONAL IMAGE FROM 25 TO 35.
STRIKE THROUGH PRICE ONLY WHEN PRICE DIFFERENCE IS > 50 CENTS.
CORRECTED SPELLING ON SUBJECT LINE.
EZDATA:
STRIKE THROUGH PRICE ONLY WHEN PRICE DIFFERENCE IS > 50 CENTS.
FTP:
FIXED “GHOST” SCREEN. IF A PROGRAM CALLED FTP WITHOUT THE DISPLAY FLAG SET TO Y, A MULTI-LINE ENTRY FIELD WAS LEFT BEHIND THAT COULD ONLY BE REMOVED BY EXITING BSMGR.
IVDI3:
SALE PRICE AND SALE DATE RANGE WEREN’T RESETTING. ONCE AN ITEM WAS FOUND TO BE ON SALE, THE SALE INFO WOULD CONTINUE TO BE APPLIED TO OTHER ITEMS AS YOU SCROLLED THROUGH THE LIST.
MLP:
BIRTHDAY WITH “00” YEARS DIDN’T PRINT.
QBSRPT:
ADDED AN OPTION TO SHOW PENDING BILLABLE BURNS.
STOREREQ:
STOPPED DELETING POST FILE ON ERROR.
WIN8REG:
CHANGED REGISTER ROUTINE. INSTEAD OF REGISTERING EACH FILE, THE PROGRAM NOW CREATES A BATCH FILE THAT GETS CALLED TO REGISTER EACH UPDATED PROGRAM AND NOTE ONES THAT ARE ALREADY CURRENT.

The following changes are for 8.00B only

CHECKEOI:
NEW PROGRAM. COMPARES IVMAST AGAINST EOI BEST SELLERS AND DISPLAYS A SUMMARY. IT IS CALLED FROM IVO AND IVWO. YOU CAN CHOOSE NOT TO SHOW AGAIN FOR 1 WEEK, 1 MONTH OR 1 YEAR. THIS APPLIES TO THE AUTOMATIC POP-UP FROM IVO AND IVWO. YOU CAN ALWAYS RUN IT FROM ENTER PROGRAM NAME TO SEE THE SUMMARY.
IVO:
ADDED CALL TO NEW CHECKEOI PROGRAM.
IVWO:
ADDED CALL TO NEW CHECKEOI PROGRAM.
SLCP:
TOTAL LINE DIDN’T ALL PRINT.

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

P.S. If you would like to watch a replay of the users meeting held on June 5th, please click here.
2014-06 Users Meeting Replay
We’ve provided a list of topics covered during the meeting with links to the associated time index within the video. The list should show below the video. You will need to click the “Show more” link to see the full list.

Replay of 2014 Users Meeting

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Replay of Users Meeting

Wow! What a great turnout for today’s users meeting! We were so blessed by all the questions and wonderful feedback we received during the webinar event today.

If you registered for the webinar, you should have already received an email with a link to the replay. Some of you may have missed the emails with the sign-up link we sent out or the follow up message with the replay link. If you would like to watch a replay of the meeting, please click here.

After starting the webinar, we waited a few minutes before we began the meeting to give people time to connect and join the event. Please note the “click here” link takes you about 3:15 into the video (where we started). There is a list of topics we covered below the video. Each topic has a time stamp link that makes it easy to jump to that portion of the presentation.

Thank you again to everyone that was part of the meeting today, and THANK YOU for the difference each of you is making in your local community!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

     

Training at ICRS 2014

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Bookstore Manager Logo CBA Logo

Visit us in Atlanta at the
International Christian Retail Show!

Booth #1043

Make plans to attend Bookstore Manager’s training sessions at ICRS 2014. No registration is necessary. Just come by our booth and join us based on the schedule below.

Robbie Halstead with Kingdom Retail Solutions is the authorized trainer for Bookstore Manager, and he will conduct the sessions again this year. In addition to personally managing bookstores that successfully use Bookstore Manager Software, Robbie has overseen the IT operations of a regional chain and counseled many independent Christian Retailers in both start up and ongoing operations. He brings tremendous knowledge of the software and an intense understanding of Christian retail to the training.

June 2014 Training Schedule

Monday (6/23 – booth #1043)

10am – Effective use of BSMGR reports
2pm – Maximize profits using BSMGR
           inventory analysis
4pm – Understanding advanced
            Point-Of-Sale functions

Tuesday (6/24 – booth #1043)

10am – Effective use of BSMGR reports
2pm – Getting the most from Misc. Utilities
4pm – Using BSMGR for your church store

Wednesday (6/25 – booth #1043)

10am – Maximize profits using BSMGR
              inventory analysis

If you have specific topics you would like to see covered during our training, please reply to this email with your request, and be as specific as possible.

training

 

 

Remember, our annual Users Meeting is being held this week (Thursday, June 5th at 1pm Central time) via the Internet instead of at ICRS. Even if you cannot attend the webinar, please register for the event. It will be recorded and a link to the recording will automatically be sent at the conclusion of the webinar to everyone that registers.

If you haven’t already done so, please click here to register for the free Users Meeting webinar.

The registration confirmation page has links to easily add the event to your Google calendar or iCal/Outlook, once you’ve signed up.

© 2014 CBA – The Association for Christian Retail.
800.252.1950 • Contact

2014 ICRS Training Survey

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ICRS 2014 Training Survey

As we prepare for our time with you at the 2014 International Christian Retail Show in Atlanta (June 22nd – 25th), we recognize the importance of making our training relevant to the needs of your store. With that in mind, we need your feedback.

Please take a moment to reply to this email and let us know what areas of the software you would like to see us focus on during training at this year’s show. Be as detailed as possible!

Training will be conducted in our booth (#1043). We look forward to seeing you there!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

     

 

P.S. If you haven’t already done so, please click here to register for the free Users Meeting webinar being held online Thursday, June 5th at 1:30pm Central time.

Answers to your Questions about the 2014 BSMGR Users Meeting

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2014 Users Meeting Webinar

We have already had a wonderful response to the Users Meeting invitation! We also received some great questions about the webinar.

1) How much does the users meeting webinar cost to attend?

There is no charge from us for the event, but it does require Internet access. You are responsible for any applicable Internet access charges on your end.

2) How long do you expect the webinar/meeting to last?

The prepared portion will be about 30 minutes. We will follow that with a Question and Answer (Q&A) session. We anticipate being finished within an hour but plan on continuing until the questions stop.

3) Do I have to be in front of my computer with BSMGR to participate/benefit from the presentation?

No. We are going to cover the program enhancements we’ve been working on for the past year. Only a few test stores have the new version and will be able to see what we are demonstrating. The intent is to inform you of what you will see (and benefit from) very soon. In fact, the first full batch of version 8.0 upgrade discs (for 100 stores) is being mailed out this week.

4) Can I join in from my phone or tablet?

The webinar will use a Google Hangout. If your phone or tablet supports Google Hangouts, then you can particpate in the users meeting from that device. However, your best experience will probably be from a computer so you don’t have to worry about your battery runnning down. Plus, the larger monitor with your computer will make it easier to see the screens being shared during the presentation.

5) What if I have a conflict and can’t attend? Will it be recorded so I can watch it later?

Yes! The users meeting will be recorded. Please sign up for the webinar. Once the event concludes, the recording will be pushed into the cloud. When it is ready to view, a link will automatically be sent to everyone that registered (whether you attend the live event or not). Obviously, we can only address questions for the users meeting from people that attend, so we hope to “see” you there!

As a reminder, the webinar event will be held on Thursday, June 5th at 1pm Central time. Save the date and bring your questions.

If you haven’t already done so, please click here to register for the free Users Meeting webinar.

The registration confirmation page has links to easily add the event to your Google calendar or iCal/Outlook, once you’ve signed up.

 

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

     

2014 Memorial Day Support Hours

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Memorial Day 2014
Special Support Hours

Our office will be closed on Monday, May 26th in honor of Memorial Day. However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Monday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Weekend emergency support will also be available on Saturday and Sunday like normal.

Non-emergency calls from Saturday, Sunday and Monday will be returned during normal business hours on Tuesday, May 27th.

We hope you have a blessed Memorial Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)