Support

Program Changes on April 2015 Update

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RMS Version 8.00L Program Changes on the April 2015 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.

BARKIT:
DAILY HISTORY TAB – NEW CHECK BOX THAT SAYS KEEP ONLY 1 DAILY HISTORY RECORD THAT INCLUDES ALL SALES FOR THE DAY. THE $ AMOUNTS WILL BE BASED ON THE FIRST SALE.
FTP:
INCREASED THE INACTIVITY TIME OUT TO 5 MINUTES.
IMAGEBTN:
ADDED SUPPORT FOR LARGER 24 BUTTON IMAGES.
IVKM:
• NEW INTERFACE.
• THE KIT NAME IS NOW DISPLAYED ACROSS FROM THE KIT #.
IVM:
• DAILY HISTORY TAB – NEW CHECK BOX THAT SAYS KEEP ONLY 1 DAILY HISTORY RECORD THAT INCLUDES ALL SALES FOR THE DAY. THE $ AMOUNTS WILL BE BASED ON THE FIRST SALE.
• LOCAL IMAGE WAS NOT BEING CLEARED WHEN SAVING.
IVO:
• SPECIAL ORDER PRINT – PRINTING BEFORE RECEIVING SOMETIMES CAUSED SPEICAL ORDERS FOR 2 PO’S TO PRINT.
• GRID CHANGES – AFTER DISPLAYING THE GRID (IE RECEIVING 1 ITEM), THE CURSOR GOES BACK TO THE ITEM IT WAS WORKING ON. PRESSING THE STOCK CHECK BUTTON GETS THE HIGHLIGHTED ITEM.
• CHANGED THE COLOR BANDING ON THE PO LIST SO THE OFF-WHITE IS LESS OBTRUSIVE.
IVR:
WEIRD INDEX OUT OF BOUNDS.
IVSO:
LOOKUP BUTTONS WEREN’T WORKING ON SOME MACHINES. TOOK OFF SELF-ACT.
ONHOLD:
• COSMETIC – THE “HOURS.” WAS ON SCREEN THAT ALLOWED USER TO BRING BACK A PICK-UP ORDER WAS ON HOLD.
• FIXED BUG DELETING PICKUP ORDERS.
POS:
• NO AUTHORITY RTNS – IF MANAGEMENT PREVENTS CERTAIN TRANSACTIONS (IE VOIDS) WITHOUT PASSCODES, THE USER IS NOW PROMPTED FOR PASSCODE DURING THE TRANSACTION. IF THE USER GETS PERMISSION THE VOID IS COMPLETED, OTHERWISE IT SAYS “NO AUTHORITY…”.
• DAILY HISTORY TAB – NEW CHECK BOX THAT SAYS KEEP ONLY 1 DAILY HISTORY RECORD THAT INCLUDES ALL SALES FOR THE DAY. THE $ AMOUNTS WILL BE BASED ON THE FIRST SALE.
• ENHANCEMENTS FOR TOUCH POS IMAGES.
• FIXED BUG DELETING PICKUP ORDERS.
• PRINT-NO-PRINT SCREEN – ADDING THE ENV LINE PRINT-NO-PRINT-SCREEN Y CAUSES BSMGR TO PROMPT WHETHER OR NOT TO PRINT A RECEIPT AFTER EACH TRANSACTION. THE PRINT OR EMAIL OR BOTH OPTION SCREEN NOW ALSO HAS AN OPTION FOR NONE.
• TWEAKED TRANSITION FROM 48 TO 24 BUTTONS – THE FIRST 24 BUTTONS OF THE 48 BUTTON SCREEN ARE THE 24 BUTTONS FOR BOTH OF THE 24 BUTTON OPTIONS.
POSMENU:
TWEAKED TRANSITION FROM 48 TO 24 BUTTONS – THE FIRST 24 BUTTONS OF THE 48 BUTTON SCREEN ARE THE 24 BUTTONS FOR BOTH OF THE 24 BUTTON OPTIONS.
SLIV:
DAILY HISTORY TAB – NEW CHECK BOX THAT SAYS KEEP ONLY 1 DAILY HISTORY RECORD THAT INCLUDES ALL SALES FOR THE DAY. THE $ AMOUNTS WILL BE BASED ON THE FIRST SALE.
SLTL:
TOTAL BY EMPLOYEE WROTE MULTIPLE RECORDS INTO THE PREVIOUS Z-TAPE FILE. ALSO, IT FAILED TO ZERO RECORD WHEN THE Z-TAPE WAS RUN WITHOUT ANY TOTALS.

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

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Are You Missing Something? (EOI Top Sellers)

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These days it is more important than ever to keep the titles your customers want on the shelf. It is not news to you that successful Christian stores have the proper level of inventory with an optimum turn.

Bookstore Manager’s RMS program includes a feature (at no extra charge) that allows you to quickly identify and order products that are selling well nationwide but are not in your store.

We made a short video (3:15) to show you how RMS can help you better manage your inventory. Click here to watch the video and get started today!

While there is no cost to you for the EOI best sellers comparisons, it does require your participation in EOI for you to experience the full benefit of the program.

The top selling information is updated on a weekly basis. The most current is included on each month’s update, but you can also have BSMGR automatically download the updated information every week.

Need help getting your system set up for weekly updates, or want to know more? Call us at 800.997.6724 (option 1) or click here to email us.

Remember you can use SPT to put your support request directly on our support docket.

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Program Changes on March 2015 Update

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RMS Version 8.00K Program Changes on the March 2015 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.

IVM:
RETURNABLE FIELD NOW HAS TWO ENTRY FIELDS. THE FIRST IS THE TRADTIONAL Y/N MEANING ITEM IS RETURNABLE TO THE PUBLISHER. SECOND MEANS ITEM IS RETURNABLE BY THE CONSUMER. WITH “N” THE POS PRINTS “NON RETURABLE ITEM” AT POS AND WILL NOT ALLOW A NEGATIVE QUANTITY ON THE RETURN UNLESS IN VOID MODE.
IVO:
CHANGED LIST BOX TO GRID
POS:
• RETURNABLE FIELD NOW HAS TWO ENTRY FIELDS. THE FIRST IS THE TRADTIONAL Y/N MEANING ITEM IS RETURNABLE TO THE PUBLISHER. SECOND MEANS ITEM IS RETURNABLE BY THE CONSUMER. WITH “N” THE POS PRINTS “NON RETURABLE ITEM” AT POS AND WILL NOW ALLOW A NEGATIVE QUANTITY ON THE RETURN UNLESS IN VOID MODE.
• BITMAPS ON BUTTONS DIDN’T ALLWAYS SHOW
• TOUCH POS CUSTOM MODIFIER – A NEW MODIFIER WITH ITEM # “MODIFY2” CAN NOW BE SET UP IN IVM JUST LIKE “MODIFY”. MODIFY2 ALLOWS YOU TO NOT ONLY SET THE DESCRIPTION DYNAMICALLY BUT ALSO THE PRICE.
• NEW PAY TYPE “PICKUP/HOLD” ALLOWS A TRANSACTION TO BE CLOSED WITHOUT PAYING. THIS WILL SEND THE ORDER TO THE KITCHEN IF THAT OPTION IS BEING USED. YOU CAN RETRIEVE THE PICKUP ORDER USING THE MISC OPTIONS ON POS 1ST SCREEN. MULTIPLE TRANSACTIONS CAN BE PUT ON PICKUP/HOLD. WHEN YOU CLOSE THE PICKUP ORDER BY PAYING, POS WILL NOT SEND ANOTHER PRINTOUT TO THE KITCHEN.
POSMENU:
VARIOUS BUG FIXES
RACCOON:
FIXED TAB DISPLAY
SCHEDULE:
ADDED E(SAN).ZIP TO DIAG SCREEN
SLJD:
NEW PAY TYPE “PICKUP/HOLD” ALLOWS POS TO BE CLOSED WITHOUT PAYING. SEE NOTE ON POS ENHANCEMENT.
THEFLAGS:
THE WARNING TO “MAKE SURE BSMGR INTERNET ACCESS MANAGER IS RUNNING ON THE SERVER” WAS ALWAYS SHOWING (FIXED). ALSO ADDED A COUNTER TO SHOW HOW MUCH LONGER THE PROGRAM WILL WAIT FOR RESPONSE FROM ANCHOR’S STOCK CHECK SERVER.

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

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Save Time on STL Orders

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Time Saver for STL Product Orders

While it’s great being able to earn free shipping when you hit a minimum threshold, it’s not fun doing manual stock checks for each item on a large PO to see if the order qualifies.

Now, with a push of a button, you can easily check stock levels for an entire STL Purchase Order from IVO!

When the process completes, a report is generated that summarizes the PO, showing what you want to order, what is fulfillable and the estimated wholesale cost.

This new feature was added on the February 2015 (Version 8.00J) Update. Let us know if you encounter any problems with it.

To see a quick demonstration (just over 1 minute), please click here.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

P.S. Remember you can also do a full order stock check for an Ingram order by changing the fourth character in the Special Codes field from “0” (order) to “5” (stock check).

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Munce – March 2015 Catalog Files

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If you are not sending Munce catalogs, please disregard this email.

The March Munce catalog info didn’t get to us in time to be included on our February update. We now have that information, and it is ready for you to use.

If you plan on sending out one of the March catalogs, please download and process the data files that will prepare your inventory.

  1. Download the Zipped catalog file by clicking here.
  2. When the download completes, open the Zip file and extract M-MAR-R.TXT and M-MAR-C.TXT to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, use the appropriate file:
    1. For the Regular catalog, type in M-MAR-R.TXT
    2. For the Conservative catalog, type in M-MAR-C.TXT

    then click the OK button.

  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory.

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

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Program Changes on February 2015 Update

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RMS Version 8.00J Program Changes on the February 2015 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.

CAMCAPT:
NEW PROGRAM TO CAPTURE PRODUCT IMAGES USING A WEB CAM.
CASHCALC:
COIN ROLL ENHANCEMENT – CHANGED “ADD ROLL” BUTTON TO “+” AND “-” BUTTONS ALONG WITH A COUNTER FOR HOW MANY ROLLS HAVE BEEN ADDED. ALSO INCLUDED ROLL COUNT ON THE PRINT OUT.
COMM:
SOME FEATURES RELEATED TO ELECTRONIC ORDERING DON’T WORK PROPERLY WHEN RUN FROM A THIN CLIENT SETTING. ADDED A WARNING WHEN THE PROGRAM STARTS IF A THIN CLIENT SETTING IS DETECTED.
HELP:
NEW PROGRAM – RECEIVED REQUEST TO HAVE A SINGLE LOCATION TO SAVE IMPORTANT CONTACT INFO. USING THE SFRPT PROGRAM TO SHOW THE INFORMATION THAT IS SAVED IN THE FILE HELPINFO.TXT. THIS CAN BE EDITED WITH NOTEPAD AND EASILY VIEWED FROM ANY BSMGR STATION BY TYPING IN “HELP”.
IMAGEBTN:
NEW PROGRAM FOR ADDING IMAGES TO BUTTONS FOR VARIOUS SCREEN RESOLUTIONS.
IVAI:
ALWAYS USED IVM01. NOW USES THE SELECTED INVENTORY FILE.
IVDR:
REPORT WAS NOT INCLUDING START DATE.
IVIC:
SEND OUT AGAIN FOR REVERSE SORT DATE ENHANCEMENT.
IVM:
ADDED SUPPORT FOR A LOCAL IMAGE.
IVO:
ADDED FULL ORDER STL STOCK CHECK. ADDED BUTTON TO PERFORM A FULL ORDER STOCK CHECK WITH STL. YOU CAN DO A FULL INGRAM STOCK CHECK BY CHANGING THE APPROPRIATE FLAG TO “5” AND SENDING THE ORDER TO SEE WHAT WOULD BE FILLED. THIS NEW FEATURE ALLOWS YOU TO MOSTLY MIMIC THIS WITH STL. THE DIFFERENCE IS THE DISCOUNT IS NOT SPECIFIC TO YOUR STORE.
IVUL:
CYCLE COUNT TRIES TO PLAY THE “C:\WINDOWS\MEDIA\TADA.WAV” SOUND WHEN ITEM IS NOT FOUND ON CYCLE COUNT #1. IT ALSO CLEARS THE ITEM FIELD WHEN NOT FOUND AND PUTS IT IN A LIST BOX ON THE SCREEN WITH A 0 COUNT AND “NOT FOUND”.
POS:
ADDED SUPPORT FOR IMAGES ON BUTTONS.
VITALD FILE WAS NOT BEING NAMED USING PROFILES.
POSMENU:
ADDED SUPPORT FOR IMAGES ON BUTTONS.
SFRPT:
REMOVED DEBUG LINE. WHEN YOU CLICK THE “VIEW IN WORDPAD” BUTTON, A DEBUG MESSAGE WAS SHOWN.
THEFLAGS:
THE STL AND NEWDAY INTERNET STOCK CHECKS HAVE HISTORICALLY BEEN PROCESSED THROUGH BSMINET. THEY ARE NOW DONE WITH POSTHTTP AFTER THE INGRAM STOCK CHECK COMPLETES. ALSO, REMOVED STL-WEST WAREHOUSE SINCE IT HAS CLOSED. ALSO, ADDED A LINE FOR THE NEW PRINT-ON-DEMAND WAREHOUSE IN FRESNO, CA THAT OPENED IN JANUARY.
VER:
UPDATED FOR VERSION 8.0. ADDED GRADIENT BACKGROUND AND SCREEN SIZE AUTO-ADJUSTMENT.

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

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Training Presentations from 2015 Hershey CPE

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See What You Missed in Hershey!

We appreciated the opportunity to see everyone that came to our training session and visited our booth at the Munce Christian Product Expo in Hershey, PA earlier this week.

Click here to watch a quick video recap of the feedback we received. It is just under 3 minutes, so it won’t take long to watch.

The video recap link is also available on our web site at www.BookstoreManager.com along with the Power Point presentations used in the training sessions.

Our next scheduled show appearance is ICRS in Orlando, FL June 28 – July 1, 2015. Like last year, we will conduct our User Meeting via Internet Webinar in early June. As we get closer, we will send details as well as the registration link.

Your BSMGR Sales Team
www.BookstoreManager.com
sales@bsmgr.com | (800) 997-6724 (option 1)

BSMGR on Facebook     BSMGR YouTube Channel

Click here to watch our video on the Touch POS system.

Munce – February 2015 Catalog File

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With the recently concluded holiday season and all the time required to prepare for the Christian Products Expo (CPE) show in Hershey, PA this week, the February catalog info didn’t get to us in time to be included on our January update. We now have that information, and it is ready for you to use.

If you are a Munce store and plan on sending out the February catalog, please download and process the data file that will prepare your inventory.

  1. Download the Zipped catalog file by clicking here.
  2. When the download completes, open the Zip file and extract M-FEB-R.TXT to your BOOK folder.
  3. In BSMGR, run “IVPROMO” at the Enter Program Name prompt.
  4. At the “Enter File Name” prompt, type in M-FEB-R.TXT, then click the OK button.
  5. Any products that are in the catalog and not in your inventory will open the IVM “Add” screen. Add the missing product(s) to your inventory.

If you have any problems downloading the file or getting the file to process from within IVPROMO, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Program Changes on January 2015 Update

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RMS Version 8.00i Program Changes on the January 2015 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.

GIVEDATE:
FIXED INDEX OUT OF BOUNDS AND REMOVED DEBUG LINE.
IVSO:
FILLING IN OLD INFO IN ITEM #.
IVWO:
COSMETIC CHANGES – STOCK FIELD ON 2ND COLUMN OF MULTI-VENDOR COMPANY WAS OFF.
ONHOLD:
WHEN RETRIEVING VOIDED TRANSACTIONS, THE IN STORE CREDIT DIDN’T PRINT RIGHT.
POS:
POS NOW BLANKS THE EXTERNAL-SCREEN-ITEM BEFORE CALLING IVSO (PRE-FILLING THE ITEM # FIELD).
SETFONTS:
1280 X 1024 SETTING WASN’T DISPLAYING CORRECTLY IN TOUCH-POS AND A FEW OTHER PLACES.
SLTD:
COSMETIC CHANGES.

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

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2014 Christmas Holiday Support Hours

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Christmas 2014 and New Year’s Day 2015
Holiday Support Hours

Wednesday, December 24th (Christmas Eve):
Our support team will be available for all calls from 8am until 4pm Central.
Thursday, December 25th (Christmas Day):
Our office will be closed so we can spend time with our families to celebrate Christmas.
Frisday, December 26th:
Our support team will be available as normal (8am to 6pm Central).
Wednesday, December 31st (New Year’s Eve):
Our support team will be available as normal (8am to 6pm Central).
Thursday, January 1st (New Year’s Day):
Our office will be closed so we can spend time with our families.
Friday, January 2nd:
Our support team will be available as normal (8am to 6pm Central).

Merry Christmas and Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

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