Smart Card Update – August 2015

EMV / Smart Card Integration Update

Bookstore Manager has been working for some time to make EMV / Smart Card processing available to our users.

The final step in releasing the EMV module is the certification of the software and hardware interface with the Front End Processors (the entity that provides approvals for your transaction).

As you can imagine, we are one of many attempting to get these certifications completed in time for the October 2015 liability shift deadline. The backlog has created long waits to obtain these certifications.

While we have not been given a specific completion date, we have been assured that we will have the certification before the deadline. As soon as we receive this certification, we will be able to update your system and process the hardware order.

You may be interested to know that the electronic payment industry is struggling to implement EMV in the United States. Some major retailers are not yet able to process some types of EMV transactions while standalone terminal manufactures are attempting to resolve issues with certain types of EMV transactions (usually debit transactions).

Transactions are cancelled and the cardholder is directed to swipe the card using the old Mag Stripe. Other reports indicate that stand alone terminals are “locking up” on these types of transactions.

As we approach release of our new EMV compatible module, we are striving to provide a trouble free solution that will provide you and your customer the best possible checkout experience.

Thank you for your patience and understanding. As always, we are very grateful to join you, in a small way, in proclaiming God’s Good News to your community.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Full PO Stock Check Anchor, Ingram, New Day and STL

Time Saver for Distributor Orders

Earlier this year, we introduced a time saving feature to IVO that allows you to do a full PO stock check with STL at the click of a button.

The August 2015 update included an exciting enhancement that expands this capability to include Anchor, Ingram and New Day.

With the push of a button, BSMGR will do a stock check for each item on the open purchase order with the four companies listed above. In our office testing, it takes about a second per item to check each item with all these distributors. So, an order with 30 products should finish in just over half a minute.

The summary results show how many items each company can fulfill along with an approximate wholesale cost. You can also click a button to see a detailed report that lists all the items on the PO with how many you ordered, how many are in stock at that warehouse, the discount, retail price and estimated wholesale cost.

The stock check results are stored locally for an hour. So, if you are interrupted while doing the full stock check, you can restart it. The process will only stock check items that don’t have a count within the past hour.

Please let us know if you have any suggestions on how to improve this great new feature!

To see a quick demonstration (length is 2:47), please click here.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Program Changes on August 2015 Update

RMS Version 8.00P Program Changes on the August 2015 Update


The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.


As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.


CASHCALC:
SOME STORES REPORTED THE DEFAULT WINDOWS PRINTER WAS BEING CHANGED BY CASHCALC. ADDED CALL TO “DEFPRT” TO FORCE A RESTORATION OF THE WINDOWS DEFAULT PRINTER AFTER THE PRINTER CLOSES.
CATPAGE:
FIXED DISPLAY ISSUE WITH 7.4 SCREEN.
CKSOCK:
NEW PROGRAM FOR HANDLING ANCHOR STOCK CHECKS OUTSIDE OF BSMINET.
EOPARS:
• CUSTOMER WASN’T SEEING ACK FROM ANCHOR OR STL. ADDED DEBUG LOG FILE THAT IS ENABLED WITH ENV LINE “FTPTRAN-DEBUG Y”.
• ADDED LOOP CONTROL LOGIC – A CUSTOMER WAS GETTING “INDEX OUT OF BOUNDS” WHILE PARSING X.12 FILES. ALSO, X.12 TEMP FILES DIDN’T HAVE THE ISA HEADER INCLUDED WHICH CAUSED THE ACK/CONFIRMATION FILES TO NOT SHOW IN IVIC.
EZADMAIL:
ADDED LOGGING.
FTP:
CLEANED UP THE LOG FILE TO MAKE IT CONSISTENT WITH FTPTRAN LOGGING.
FTPTRAN:
CUSTOMER WASN’T SEEING ACK FROM ANCHOR OR STL. ADDED DEBUG LOG FILE THAT IS ENABLED WITH ENV LINE “FTPTRAN-DEBUG Y”. ALSO ADDED RETRY LOOP FOR FILE COPY THAT WAS FAILING FOR A STORE.
IMAGEBTN:
THE ACTION BUTTONS ARE NOW HIDDEN WHILE THE IMAGE IS BEING PROCESSED. ALSO, CHANGED THE PROGRESS TEXT TO INDICATE “STEPS” INSTEAD OF “BUTTON IMAGES” BEING PROCESSED.
IVDI3:
NONE OF THE GIFT PRODUCT IMAGES WERE SHOWING WHEN DOING A SEARCH IN IVDI.
IVIC:
CUSTOMER WASN’T SEEING ACK FROM ANCHOR OR STL. ADDED DEBUG LOG FILE THAT IS ENABLED WITH ENV LINE “FTPTRAN-DEBUG Y”.
IVL:
WHEN YOU TRY TO USE IVL FOR “PURCHASE ORDER NOT RECEIVED”, BSMGR SOMETIMES PULLED LABELS FOR MORE THAN ONE P.O.
IVM:
CUSTOM IMAGE MODIFICATION – SOME STORES REPORTED THAT WHEN THEY CHANGE THE CUSTOM IMAGE, IT DIDN’T REFRESH WHAT WAS SHOWN. IVM NOW GOES BACK TO TAB 1 WHEN A CUSTOM IMAGE IS CHANGED TO FORCE THE SCREEN TO REFRESH PROPERLY.
IVO:
NOW DOES A FULL PO STOCK CHECK FOR ANCHOR, INGRAM, NEW DAY AND STL.
IVPSCRN:
IN IVP, ON THE “MISC PARAMETERS” TAB, THE “GROUPING” DROP DOWN MENU STILL SHOWS “STOCK ITEM”.
IVUL:
#1 OPTIONS ENTER STOCK ITEMS – CLICKING ON “?” DIDN’T BRING UP IVI.
IVVM:
MOVED BOTTOM BUTTONS ON ONE RESOLUTION SETTING, THE BOTTOM BUTTONS WERE PARTIALLY CUT OFF.
MUNCERTN:
DUE TO CHANGES AT MUNCE, WE CHANGED THE FTP SITE FOR FILE UPLOADS.
MUMLTRTN:
DUE TO CHANGES AT MUNCE, WE CHANGED THE FTP SITE FOR FILE UPLOADS.
POS:
• DEPOSITS CAN NOW BE 1 OR -1 ONLY ON QUANTITY.
• WHEN FIXING THE F2 SUB-TOTAL ISSUE, THE CHANGE CAUSED THE COLORED BUTTON USED ON TOUCH-POS SCREEN TO SHOW ON THE NON-TOUCH SCREEN.
• FIXED “INDEX OUT OF BOUNDS” ERROR WHEN USING USB PRICE DISPLAY MONITORS AND APPLYING DISCOUNTS TO THE 7TH ITEM OF A TRANSACTION.
• VIEWING TRANSACTIONS BEFORE SLTR – POS WILL NOW WRITE THE TRANFILE (USED BY SLTR) AT THE TIME OF A SALE INSTEAD OF AFTER RUNNING SLTP. THIS BEHAVIOR CAN BE TURNED OFF BY ADDING “WRITE-TRAN-FILE N” TO ENV.
• REMOVED DEBUG LINE WHEN ADDING MODIFIER ON TOUCH POS.
POSMENU:
ALLOWABLE DEPARTMENTS ARE 1-48, 64-66 AND 69-71. WHEN YOU SAVED A BUTTON, IT WOULD ONLY ALLOW DEPARTMENTS 1-48 TO BE SAVED.
POSSCRNS:
TOUCH POS – WHEN USING THE PAGE-UP FEATURE TO CHOOSE A MISC. DEPT, DEPT 27 WAS NOT OPERATIONAL.
QBS:
NEW LOGIC TO ADD WHOLESALE CODES – UMG HAS NEW WHOLESALE CODES. QBS NOW LOOKS FOR A “SEED” FILE OF NEW CODES. IF FOUND, IT PROMPTS TO ADD THE CODES WHEN THE PROGRAM STARTS. IF “YES” IS CLICKED, THE CODES ARE ADDED/UPDATED, THEN THE SEED FILE IS DELETED. IF “NO” IS CLICKED, THE SEED FILE IS LEFT FOR NEXT TIME QBS START
QSCAN:
CATEGORY LOOK UP NOW IMPORTS THE SELECTION.
SLA:
ADDED “GROSS SALES” LINE – 5 YEAR REPORT NOW HAS A “TL SALES” AND AND A “NET SALES” LINE. ALSO, THE DISCOUNTS ARE NOW SHOWN AS A NEGATIVE AMOUNT.
SLGP:
COLUMNS 2 AND 3 WERE DUPLICATING THE USED DATES OF COLUMN 1.
SLTP:
• BSM WILL NOW LET THE USER KNOW THAT ‘SLTP’ POSTING TRANSACTIONS HAVE NOT YET POSTED FROM THE LAST TIME SLTP WAS RUN.
• ADDING “WRITE-TRAN-FILE Y” TO ENV WILL CAUSE POS TO WRITE THE TRANFILE (USED BY SLTR) AT THE TIME OF SALE INSTEAD OF WAITING FOR YOU TO RUN SLTP.
SYS:
MISC CONFIG 4073 – ON TOUCH POS, THE USER CAN CHOOSE A LARGER FONT FOR THE RECEIPT DISPLAY IN UPPER LEFT HAND CORNER. USING THE LARGER FONTS MAKE THE DISPLAY ONLY SHOW THE PAST 4 ITEMS INSTEAD OF 6 AND TRUNCATES THE TITLE A FEW CHARACTERS.
THEFLAGS:
• ANCHOR CHANGED ISP’S, WHICH CHANGED THEIR DNS CONFIGURATION. STOCK CHECKS USED TO GO TO “ANCHORDISTRIBUTORS.COM”. THEY NOW HAVE TO CONNECT DIRECTLY TO “SC.ANCHORDISTRIBUTORS.COM”. THE PROGRAM WAS UPDATED TO REFLECT THIS CHANGE.
• UPDATED TO USE NEW CKSOCK PROGRAM FOR DIRECT ANCHOR STOCK CHECKS WITHOUT REQUIRING BSMINET.


Please contact us if you experience problems installing your update.

Remember, you can view ECN notices and other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

FW: Should I Upgrade to Windows 10?

Microsoft’s planned roll-out of the latest version of Windows is scheduled for this week. We hope you saw our guidance/recommendation to delay installing the Windows 10 update until we have a chance to test hardware (receipt printers, price display poles, label printers, etc.) drivers.

 

———- Forwarded message ———-
From: BSMGR Support <support@bsmgr.com>
Date: Wed, Jun 10, 2015 at 8:00 AM
Subject: Should I Upgrade to Windows 10?
To: %%emailaddress%%

Bookstore Manager 

Microsoft® announced that computers, laptops and tablets with qualifying versions of Windows 7 and Windows 8.1 will be able to upgrade to Windows 10 (sometimes referred to as Windows X) at no charge starting July 29th. Starting on June 1st, many of you may have noticed a new “Get Windows 10” icon by the clock. We want to address the upgrade with you now, so you can make the best decision on when to upgrade.

First, in case you don’t want to read the entire email, our current recommendation is for you to plan on waiting until January 2016 to install the Windows 10 upgrade (assuming we send out a “green light” message between now and then). This email includes information on how to hide the free upgrade from showing on your computers so you (or your staff) don’t accidently upgrade too soon.

Now for a little history on our support for operating systems, our testing plan, details on the upgrade and how to hide the upgrade icon.

Some History on our O/S Upgrade Support:

We first began to license Bookstore Manager to other retailers in 1989. Over the years, we have run on various operating systems including 386/MultiWare, SCO XENIX, SCO UNIX, Novell, LANtastic, Windows for Workgroups for DOS, Windows 3.11, Windows 95, 98, ME, XP, Vista, 7, 8 and 8.1 as well as Windows NT 3.5, NT 4.0, Windows 2000, 2003, 2008 and 2012. One challenge we have encountered with the progression from one version of Windows to the next was a lag/delay before all the POS hardware would work properly. While Bookstore Manager Software continued to work as expected on each newly released version, we would sometimes find a commonly used receipt printer, price display unit or multi-feature (Cherry or Logitec) keyboards, Zebra label printers, PS/2 barcode scanners and various serial devices that didn’t have drivers for the new O/S.

Because of the wide range of hardware configurations that have been sold over the years that are capable of running Microsoft Windows, there have been other problems with initial releases of new versions of Windows (and sometimes with Service Packs). In addition to POS hardware driver issues, there have been network communications problems, and even one big Windows update that caused a significant number of computers to no longer boot.

Our Testing Plan for Windows 10:

We plan to download Windows 10 onto a test system in early August to begin testing. Since a support tech will be doing this while also handing normal duties (including support calls and emails), we don’t know exactly how long it will take to do our testing. We will keep a log of which hardware has been tested and will send out a list by the end of October. Since most retailers don’t want to make big changes right before going into the Thanksgiving and Christmas seasons, we anticipate many will wait until January before installing the upgrade.

When we send out our upgrade report, we will include a list of the hardware we tested with Windows 10. If you are using equipment we didn’t test, please let us know. If it is something we sold in the past, we will do our best to find that specific model so we can test it here. If we’ve never sold it, we will most likely be limited to reports on that hardware being used with Windows 10 that may be found on the Internet.

Windows 10 Upgrade Details:

Here is a summary of information from the Microsoft Windows 10 Upgrade FAQ. You can read it in its entirety by clicking here. Starting July 29, 2015, qualified Windows 7 and Windows 8.1 devices can upgrade to Windows 10 for free. You have until July 29, 2016 (one year) to take advantage of this offer. If you are still running Windows 8 on a PC, laptop or tablet today, we recommend installing Microsoft’s free upgrade to Windows 8.1 so you can take advantage of the Windows 10 upgrade offer.

Here is a quick chart to show you which version of Windows 10 you will get for free based on the operating system installed when the upgrade is downloaded and installed.

Running Now (From)New Version (To)
Windows 7 StarterWindows 10 Home
Windows 7 Home Basic
Windows 7 Home Premium
Windows 7 ProfessionalWindows 10 Pro
Windows 7 Ultimate
Windows 8.1Windows 10 Home
Windows 8.1 ProWindows 10 Pro

How to Hide or Remove the Windows 10 Upgrade Icon:

There are actually a few different approaches you can follow to hide/remove the Windows 10 upgrade icon.

⇒ First, you can change the “behavior” for the icon in the Notifications Area Icon settings. Please note that this approach has been reported as only effective until you log out or restart your computer. Once you log in again, the Windows 10 icon will again show by the clock.

  1. Click Start | Control Panel. In the Control Panel’s search box, enter Notifications Area Icons.
  2. Click on the “Remove icons from notification area (system tray) on the desktop” link.
  3. Next to the “GWX – Get Windows 10” icon, change the behavior to “Hide icon and notifications”
  4. Click the “OK” button

⇒ Second, you can show or hide the icon using the Task Scheduler.

  1. While pressing the Windows key, press the R key, then release both. This opens the Run command window. Type taskschd.msc, then click the OK button.
  2. In the left pane, click to navigate to Microsoft | Windows | Setup | gwx under the Task Scheduler Library.
  3. In the middle pane there should be two entries, named “launchtrayprocess” and “refreshgwxconfig”.
    1. To disable the Windows 10 upgrade notification, right click on each one and click “Disable”.
    2. To enable the Windows 10 upgrade notification (for later on), right click on each one and click “Enable”.
  4. Close Task Scheduler and either log off and log back in, or restart the computer to apply the change. If this is the server (especially for a multi-store setup), please make sure no one else will be impacted by a restart.

⇒ Third, you can change the Task Scheduler using a Windows registry update file available on our web site.

  1. Download the appropriate registry file.
    1. To disable the notification, click here to download the Disable “Get Windows 10” registry modification.
    2. To enable the notification (for later on), click here to download the Enable “Get Windows 10” registry modification.
  2. Save the file to your desktop, then double click the icon to merge the change into your registry. The files are plain text, so you can view what will be changed using Notepad if you so desire.
  3. If prompted, click on “Run” and answer “Yes” (UAC), Yes and OK to make the change.
  4. Once the change is made, you can delete the .reg file.
  5. Restart the computer to apply the change. If this is the server (especially for a multi-store setup), please make sure no one else will be impacted by a restart.

⇒ Finally, you can completely remove the “Get Windows 10” program from your computer by uninstalling the KB3035583 update. Please note that you must be logged in as a local Administrator to do the following.

  1. Click Start | Control Panel. In the Control Panel’s search box, enter Installed Updates
  2. Click on the “View Installed Updates” link.
  3. In the list of updates, find “Update for Microsoft Windows (KB3035583)”.
  4. Click on this update, then click the “Uninstall” button/link at the top of the window.
  5. When that finishes you can hide the update for KB3035583 so it doesn’t show as an available update to re-install.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT to put your support request directly on our support docket.

BSMGR on Facebook     BSMGR YouTube Channel

Smart Card Update – July 2015

EMV Update – July 2015

We want to update you on the EMV (“chip & pin” or “smart card”) enhancement for Bookstore Manager.

As you may recall, we have been working on implementing an EMV version for about a year. A part of the implementation process is acquiring certifications for each device, each processor, each card brand, and other credentials.

Due to the overwhelming number of requests, the entities that perform these certifications are experiencing a significant backlog. Therefore, we wait for clearance to release our EMV solution.

While no definite time frame is available, we have been assured that this process will be completed soon. As soon as we have firm information, we will contact you with details on the EMV equipment and the conversion procedure.

Thank you for your patience and understanding.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Program Changes on July 2015 Update

RMS Version 8.00o Program Changes on the July 2015 Update


The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.


As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.


AREM:
• ADDED SUPPORT FOR PDF INVOICE ATTACMENTS.
• ATTACHMENT VARIABLE WAS NOT BEING CLEARED.
• IF THE PDF CAN’T BE CREATED THE INVOICE IS NOT SENT.
ARM:
ADDED CHECK BOX TO SEND PDF INVOICES AS ATTACHMENT.
BSMEMAIL:
TWEAKED EMAIL ATTACHMENT PROCESS.
CAMCAPT:
ADDED LABEL WHILE DEVICE IS ACTIVATING – IT CAN TAKE SEVERAL SECONDS FOR SOME WEBCAM DEVICES TO INITIALIZE. THE PROGRAM NOW SHOWS THAT IT IS WAITING FOR THE DEVICE UNTIL IT BEGINS TO FEED AN IMAGE.
EOIBEST:
THE VALUE FOR THE CALL TO “IVTBO” FROM “HOTKEY” WAS CHANGED FROM 620 TO 377. THE 620 VALUE WAS CHANGED TO CALL “PCARD”. WHEN YOU CLICKED THE “ADD TO TBO” BUTTON IN EOI BEST SELLER RESULTS, YOU WOULD GET AN ERROR THAT THE “PCARD” WAS MISSING.
EOPARS:
IF THE PROCESS IN AN EARLIER STEP DIDN’T RUN COMPLETELY, IT GOT A FILE ERROR 35 WITH ANCHOR ACK FILE.
IMAGEBTN:
ADDED BITMAP SIZE FOR NEW RESOLUTION – THE SURFACE 3 TABLET HAS A DEFAULT RESOLUTION NOT ALREADY DIRECTLY SUPPORTED. ADDED SUPPORT FOR IT INCLUDING THE BITMAP BUTTONS.
IVGL:
ADD “DAILY HISTORY OPTION” FOR IVM DAILY HISTORY TAB.
IVM:
IF PRIMARY AND SECONDARY ITEMS WERE DIFFERENT IMAGE COULD NOT BE FOUND.
IVRPT:
ADDED “COMMISSION” LABEL.
IVSS:
PLUGGING CUSTOMER NUMBER DIDN’T BRING UP ACCOUT NAME.
POS:
• FIFO COSTING CHANGE.
• ADDED BITMAP SIZE FOR NEW RESOLUTION – THE SURFACE 3 TABLET HAS A DEFAULT RESOLUTION NOT ALREADY DIRECTLY SUPPORTED. ADDED SUPPORT FOR IT INCLUDING THE BITMAP BUTTONS.
• VOIDING BY TRAN # – THE CUSTOMER NAME WAS NOT DISPLAYING ON THE SCREEN.
• WITH TOUCH POS ENABLED, WHEN RETRIEVING A TRANSACTION WITH MORE THAN ONE ITEM ON IT, THE BUTTONS THAT SAY “SUB-TL” OR “TAB=DISC” ON THE CAFE/TOUCH POS SCREEN WERE NOT CHANGING.
POSMENU:
ADDED BITMAP SIZE FOR NEW RESOLUTION – THE SURFACE 3 TABLET HAS A DEFAULT RESOLUTION NOT ALREADY DIRECTLY SUPPORTED. ADDED SUPPORT FOR IT INCLUDING THE BITMAP BUTTONS.
RPT:
ADDED “COMMISSION” LABEL.
SETFONTS:
ADDED DISPLAY SETTINGS FOR SURFACE 3.


Please contact us if you experience problems installing your update.

Remember, you can view ECN notices and other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

2015 Independence Day Support Hours

Independence Day 2015
Special Support Hours

With July 4th falling on a Saturday this year, our office will be closed on Friday, July 3rd in honor of Independence Day.However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Friday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Weekend emergency support will also be available on Saturday and Sunday like normal.

We hope you have a blessed weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

P.S. If you would like to watch a replay of the users meeting held on June 9th, please click here.
June 2015 Users Meeting Replay

Program Changes on June 2015 Update

RMS Version 8.00N Program Changes on the June 2015 Update


The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.


As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.


AREM:
MOVED ZIP-CODE ON EMAIL 12 SPACES LEFT.
ECATALOG:
ADDED VERSION 8 SCHEDULE SUPPORT.
IVGL:
BACKLIST GROUPING DESC. CHANGE – INSTEAD OF BACKLIST, IT NOW SAYS “STOCK ITEM” FOR A MORE GENERAL DESCRIPTION OF GIFTS, MUSIC ETC.
IVM:
BACKLIST GROUPING DESC. CHANGE – INSTEAD OF BACKLIST, IT NOW SAYS “STOCK ITEM” FOR A MORE GENERAL DESCRIPTION OF GIFTS, MUSIC ETC.
IVML:
COSMETIC – SOME LABELS WERE OFF ON THE DETAIL SCREEN.
LIC:
ADDED SUPPORT FOR VANTIV CREDIT CARD PROCESS.
LMANAGER:
ADDED SUPPORT FOR VANTIV CREDIT CARD PROCESS.
POS:
• ADDED SUPPORT FOR VANTIV CREDIT CARD PROCESS.
• USB CUSTOMER MONITOR – WHEN MAKING A CHANGE TO AN ITEM PREVIOUSLY RUNG UP, IF THE ITEM WAS STILL ON THE USB SCREEN, THE CHANGE WAS NOT SHOWN. WE NOW RE-DISPLAY THE SIX (6) LINE DETAIL.
POSMENU:
POS MODIFIER TYPE DIDN’T ALLOW THE INPUT FOR THE MODIFIER VALUE.
SLCCVN:
NEW PROGRAM TO SUPPORT VANTIV CREDIT CARD.
SLTL:
• IF YOU RAN “PREVIOUS Z-TAPE” WITH AN EMPTY DATA FILE, THE SCREEN WASN’T RESET PROPERLY WHEN YOU WENT BACK TO THE MAIN BSMGR SCREEN.
• TOTAL BY EMPLOYEE DIDN’T WRITE THE CORRECT NUMBERS IN THE REGISTER REPRINT HISTORY FILE.
SYS:
ADDED SUPPORT FOR VANTIV CREDIT CARD PROCESS.
VANPROC:
NEW PROGRAM TO SUPPORT VANTIV CREDIT CARD.
VANDBT:
NEW PROGRAM TO SUPPORT VANTIV DEBIT CARD.


Please contact us if you experience problems installing your update.

Remember, you can view ECN notices and other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Replay of 2015 Users Meeting Webinar

Replay of June 2015 Users Meeting Webinar

We were blessed by the turnout and follow-up questions during yesterday’s users meeting webinar.

If you registered for the webinar, you should have received a follow-up email with a replay link for the event. One complaint we’ve heard is the standard/automatic replay site has no way to jump around in the video (no progress slider).

Whether you registered for the meeting or not, you can now view the webinar on our YouTube channel. Click here to watch the webinar recording.

Please note that the recording of the webinar is automatic. Once we started the webinar, we waited a few minutes to give people time to connect. The link takes you to the point in the recording where we actually began.

Thank you again to everyone that was part of the meeting today, and THANK YOU for the difference each of you is making in your local community!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

Remember, you can search our archive of emailed communications from Bookstore Manager at emails.bsmgr.com.

     

Should I Upgrade to Windows 10?

Microsoft® announced that computers, laptops and tablets with qualifying versions of Windows 7 and Windows 8.1 will be able to upgrade to Windows 10 (sometimes referred to as Windows X) at no charge starting July 29th. Starting on June 1st, many of you may have noticed a new “Get Windows 10” icon by the clock. We want to address the upgrade with you now, so you can make the best decision on when to upgrade.

First, in case you don’t want to read the entire email, our current recommendation is for you to plan on waiting until January 2016 to install the Windows 10 upgrade (assuming we send out a “green light” message between now and then). This email includes information on how to hide the free upgrade from showing on your computers so you (or your staff) don’t accidently upgrade too soon.

Now for a little history on our support for operating systems, our testing plan, details on the upgrade and how to hide the upgrade icon.

Some History on our O/S Upgrade Support:

We first began to license Bookstore Manager to other retailers in 1989. Over the years, we have run on various operating systems including 386/MultiWare, SCO XENIX, SCO UNIX, Novell, LANtastic, Windows for Workgroups for DOS, Windows 3.11, Windows 95, 98, ME, XP, Vista, 7, 8 and 8.1 as well as Windows NT 3.5, NT 4.0, Windows 2000, 2003, 2008 and 2012. One challenge we have encountered with the progression from one version of Windows to the next was a lag/delay before all the POS hardware would work properly. While Bookstore Manager Software continued to work as expected on each newly released version, we would sometimes find a commonly used receipt printer, price display unit or multi-feature (Cherry or Logitec) keyboards, Zebra label printers, PS/2 barcode scanners and various serial devices that didn’t have drivers for the new O/S.

Because of the wide range of hardware configurations that have been sold over the years that are capable of running Microsoft Windows, there have been other problems with initial releases of new versions of Windows (and sometimes with Service Packs). In addition to POS hardware driver issues, there have been network communications problems, and even one big Windows update that caused a significant number of computers to no longer boot.

Our Testing Plan for Windows 10:

We plan to download Windows 10 onto a test system in early August to begin testing. Since a support tech will be doing this while also handing normal duties (including support calls and emails), we don’t know exactly how long it will take to do our testing. We will keep a log of which hardware has been tested and will send out a list by the end of October. Since most retailers don’t want to make big changes right before going into the Thanksgiving and Christmas seasons, we anticipate many will wait until January before installing the upgrade.

When we send out our upgrade report, we will include a list of the hardware we tested with Windows 10. If you are using equipment we didn’t test, please let us know. If it is something we sold in the past, we will do our best to find that specific model so we can test it here. If we’ve never sold it, we will most likely be limited to reports on that hardware being used with Windows 10 that may be found on the Internet.

Windows 10 Upgrade Details:

Here is a summary of information from the Microsoft Windows 10 Upgrade FAQ. You can read it in its entirety by clicking here. Starting July 29, 2015, qualified Windows 7 and Windows 8.1 devices can upgrade to Windows 10 for free. You have until July 29, 2016 (one year) to take advantage of this offer. If you are still running Windows 8 on a PC, laptop or tablet today, we recommend installing Microsoft’s free upgrade to Windows 8.1 so you can take advantage of the Windows 10 upgrade offer.

Here is a quick chart to show you which version of Windows 10 you will get for free based on the operating system installed when the upgrade is downloaded and installed.

Running Now (From)New Version (To)
Windows 7 StarterWindows 10 Home
Windows 7 Home Basic
Windows 7 Home Premium
Windows 7 ProfessionalWindows 10 Pro
Windows 7 Ultimate
Windows 8.1Windows 10 Home
Windows 8.1 ProWindows 10 Pro

How to Hide or Remove the Windows 10 Upgrade Icon:

There are actually a few different approaches you can follow to hide/remove the Windows 10 upgrade icon.

⇒ First, you can change the “behavior” for the icon in the Notifications Area Icon settings. Please note that this approach has been reported as only effective until you log out or restart your computer. Once you log in again, the Windows 10 icon will again show by the clock.

  1. Click Start | Control Panel. In the Control Panel’s search box, enter Notifications Area Icons.
  2. Click on the “Remove icons from notification area (system tray) on the desktop” link.
  3. Next to the “GWX – Get Windows 10” icon, change the behavior to “Hide icon and notifications”
  4. Click the “OK” button

⇒ Second, you can show or hide the icon using the Task Scheduler.

  1. While pressing the Windows key, press the R key, then release both. This opens the Run command window. Type taskschd.msc, then click the OK button.
  2. In the left pane, click to navigate to Microsoft | Windows | Setup | gwx under the Task Scheduler Library.
  3. In the middle pane there should be two entries, named “launchtrayprocess” and “refreshgwxconfig”.
    1. To disable the Windows 10 upgrade notification, right click on each one and click “Disable”.
    2. To enable the Windows 10 upgrade notification (for later on), right click on each one and click “Enable”.
  4. Close Task Scheduler and either log off and log back in, or restart the computer to apply the change. If this is the server (especially for a multi-store setup), please make sure no one else will be impacted by a restart.

⇒ Third, you can change the Task Scheduler using a Windows registry update file available on our web site.

  1. Download the appropriate registry file.
    1. To disable the notification, click here to download the Disable “Get Windows 10” registry modification.
    2. To enable the notification (for later on), click here to download the Enable “Get Windows 10” registry modification.
  2. Save the file to your desktop, then double click the icon to merge the change into your registry. The files are plain text, so you can view what will be changed using Notepad if you so desire.
  3. If prompted, click on “Run” and answer “Yes” (UAC), Yes and OK to make the change.
  4. Once the change is made, you can delete the .reg file.
  5. Restart the computer to apply the change. If this is the server (especially for a multi-store setup), please make sure no one else will be impacted by a restart.

⇒ Finally, you can completely remove the “Get Windows 10” program from your computer by uninstalling the KB3035583 update. Please note that you must be logged in as a local Administrator to do the following.

  1. Click Start | Control Panel. In the Control Panel’s search box, enter Installed Updates
  2. Click on the “View Installed Updates” link.
  3. In the list of updates, find “Update for Microsoft Windows (KB3035583)”.
  4. Click on this update, then click the “Uninstall” button/link at the top of the window.
  5. When that finishes you can hide the update for KB3035583 so it doesn’t show as an available update to re-install.

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