PCI Security – Question 3 of 4 – Do I Have To Use SecurityMetrics?

In August we sent you an email to let you know that we had partnered with SecurityMetrics to provide you with access to an online Self-Assessment Questionnaire and Quarterly Scans to help you be compliant with the Payment Card Industry Data Security Standards (PCI DSS).

You may have completed these tasks with your payment processing provider. You may have forgotten this was a requirement of all merchants who accept credit and debit cards and have not completed this important task. Either way, SecurityMetrics offers an inexpensive and simple alternative to help you meet this requirement.

As we’ve helped answer questions that have come in over the past few weeks, a few have been quite common. We are sending a sequence of four (4) emails to address these common questions for everyone.

Question 3
Do I have to use SecurityMetrics?
Answer
While you are not required to use SecurityMetrics for PCI compliance, we suggest you seriously consider the advantages. Between the larger, $100,000.00 indemnification, the simplification of the SAQ (especially in future years), the ease of scheduling the scans, and lower pricing it is one of the best options for fulfilling your compliance requirements.

To enroll visit www.securitymetrics.com/pcidss/bsmgr

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

 

P.S. If you missed the first question, you can read it and the answer here.

P.P.S. If you missed the second question, you can read it and the answer here.

 

BSMGR on Facebook     BSMGR YouTube Channel

RMS Version 8.10o Program Changes on the September 2017 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.


The price file for the active Munce catalog is included on this update.

  • M-FAL-R.TXT = Regular Fall Sales Catalog
    (11-Sep-2017 thru 29-Oct-2017)
  • M-FAL-C.TXT = Conservative Fall Sales Catalog
    (11-Sep-2017 thru 29-Oct-2017)

If you are sending out one of these Munce catalogs to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.

As a reminder, the program will check your inventory file for the following:

  • If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
  • Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file:
    » Sale price; » Sale start date; » Sale end date; » Promo code.


Enhancements and Changes for 8.10


ARM:
• MULTI-STORE – BATCH MODE ON ADDING TO OTHER STORES WAS GETTING FILE ERROR 39,02.
IVBC:
• TWEAKS FOR CONSISTENCY WITH IVMMINMX.
IVL:
• NOW SHOWS COUNT OF LABELS IN FILE.
• TWEAKS FOR CONSISTENCY WITH IVMMINMX.
IVMIO:
• TWEAKED ERROR MESSAGES – IF MULTI-STORE BRANCHES ARE SET TO A NUMBER THAT IS HIGHER THAN THE NUMBER OF IVM FILES IN THE BOOK FOLDER, THE ERROR MESSAGES DIDN’T HAVE A SPACE AFTER THE FILE NAME MAKING THE MESSAGE NOT AS EASILY READ AS IT SHOULD BE.
IVMMINMX:
• NOT PRINTING BARCODE ON LABELS – WHEN PRINTING LABELS FROM OPTION #19 IN IVUL TO A BLAZER/BLASTER/ZEBRA PRINTER, THE LABELS DIDN’T HAVE THE BARCODE. THEY WERE ALSO MISSING THE LAST RECEIVED DATE THAT NORMALLY PRINTS NEXT TO THE PRODUCT DESCRIPTION.
IVP:
• MULTI-STORE – SOLD SINCE WASN’T ALWAYS WORKING PROPERLY.
IVST:
• MULTI-STORE SORT NOW HAS A CHECK BOX FOR SALES SINCE INCEPTION.
MENU:
• CHECKS BACKUP AND EOI RESULT. NOTIFIES OF FAILURE. IT ONLY CHECKS ONCE PER DAY ON USER 0.
PAX:
• TWEAKED “IN BATCH” VOID.
POS:
• NEW POS TIMEOUT OPTION – SYS | ENVIRONMENT | ADD ‘POS-TIMEOUT-MIN X’ WHERE X = TIME IN MINUTES BEFORE TIMING OUT. THE TIMEOUT IS ONLY TRIGGERED IF NO ITEMS HAVE BEEN RUNG UP (WON’T TIMEOUT MID-TRANSACTION) AND THE CURSOR MUST BE IN THE ITEM # FIELD. AFTER A TIMEOUT, THE EMPLOYEE MUST RE-ENTER THEIR CREDENTIALS TO ACCESS POS.
• MULTI-STORE – BATCH MODE ON ADDING TO OTHER STORES WAS GETTING FILE ERROR 39,02.
• RINGING UP BACK-TO-BACK GIFT CARDS WOULD FAIL.
POSSCRNS:
• PAY ON LAYAWAY WAS TRUNCATED ON TOUCH POS.
SCHEDULE:
• THERE ARE 4 BOGUS GL FILES IN THE COPY-LIST THAT FAIL TO COPY AND MAKE THE REPORT A FAILURE. NOW ALLOWS UP TO 4 FILE COPY FAILS FROM CPR.
SLA:
• 10-YEAR EXCEL NOT WORKING.
SLFC:
• INDEX OUT OF BOUNDS ERROR – THERE WAS AN INCORRECT QUARTER ARRAY VALUE FOR THE MONTH OF SEPTEMBER. ALSO ADDED A POP-UP WINDOW TO SHOW WHEN THE PROGRAM IS RUNNING.
SYS:
• RECEIVED FEEDBACK THAT THE WORDING ON 4074, 4075, AND 4076 WAS CONFUSING – CHANGED.
TRAN:
• MULTI-STORE – PICKING SLIPS NOW HAVE A NUMBER AND ARE RECEIVED BY THAT NUMBER.
TUTOR:
• ADD QSCAN DOCUMENTATION LINK.


Please contact us if you experience problems installing your update.

Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

PCI Security – Question 2 of 4 – How Do I Answer The SAQ?

In August we sent you an email to let you know that we had partnered with SecurityMetrics to provide you with access to an online Self-Assessment Questionnaire and Quarterly Scans to help you be compliant with the Payment Card Industry Data Security Standards (PCI DSS).

You may have completed these tasks with your payment processing provider. You may have forgotten this was a requirement of all merchants who accept credit and debit cards and have not completed this important task. Either way, SecurityMetrics offers an inexpensive and simple alternative to help you meet this requirement.

As we’ve helped answer questions that have come in over the past few weeks, a few have been quite common. We are sending a sequence of four (4) emails to address these common questions for everyone.

Question 2
How do I answer the SAQ?
Answer
If you have never completed a Self-Assessment Questionnaire (SAQ), you may feel a little overwhelmed by the questions on the form. Keep in mind that the Bookstore Manager system does not store any cardholder information on your computer. In fact, with the EMV feature, cardholder information does not pass through the POS at all. You can confidently answer in the affirmative in this section of the SAQ.
The areas of the questionnaire that will need your special attention are in regards to how you handle card information that is recorded on paper, typed into a non-BSM program (such as Word, Excel, or Outlook), or is otherwise stored on a computer or file drawer. In these circumstances, you will need the employ the necessary protections to secure the cardholder’s information or destroy the cardholder data after valid use.

To enroll visit www.securitymetrics.com/pcidss/bsmgr

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

 

P.S. If you missed the first question, you can read it and the answer here.

 

BSMGR on Facebook     BSMGR YouTube Channel

PCI Security – Question 1 of 4 – Do I Have To Change Processors?

In August we sent you an email to let you know that we had partnered with SecurityMetrics to provide you with access to an online Self-Assessment Questionnaire and Quarterly Scans to help you be compliant with the Payment Card Industry Data Security Standards (PCI DSS).

You may have completed these tasks with your payment processing provider. You may have forgotten this was a requirement of all merchants who accept credit and debit cards and have not completed this important task. Either way, SecurityMetrics offers an inexpensive and simple alternative to help you meet this requirement.

As we’ve helped answer questions that have come in over the past few weeks, a few have been quite common. We are sending a sequence of four (4) emails to address these common questions for everyone.

Question 1
Do I have to change processors?
Answer
SecurityMetrics is separate from your processor. If you use NPC or another processor, you will continue with that relationship. SecurityMetrics only assists in helping you fulfill your requirements to be PCI DSS compliant.

To enroll visit www.securitymetrics.com/pcidss/bsmgr

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

 

BSMGR on Facebook     BSMGR YouTube Channel

Labor Day 2017 Holiday Hours

Our office will be closed on Monday, September 4th for Labor Day.

Our weekend emergency support number will be monitored on Monday from 9 AM until 6 PM (Central) for critical issues, such as an inability to perform sales, accept credit cards or burn discs. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible. Non-emergency calls will be returned during normal business hours on Tuesday, September 5th.

We hope you have a blessed Labor Day weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use  SPT  at "Enter Program Name" to put your support request directly on our support docket.

BSMGR on Facebook     BSMGR YouTube Channel

RMS Version 8.10N Program Changes on the August 2017 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.


The price file for the active Munce catalog is included on this update.

  • M-EOS-R.TXT = End of Summer Sales Catalog
    (31-Jul-2017 thru 10-Sep-2017)
  • M-FAL-R.TXT = Regular Fall Sales Catalog
    (11-Sep-2017 thru 29-Oct-2017)
  • M-FAL-C.TXT = Conservative Fall Sales Catalog
    (11-Sep-2017 thru 29-Oct-2017)

If you are sending out one of these Munce catalogs to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.

As a reminder, the program will check your inventory file for the following:

  • If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
  • Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file:
    » Sale price; » Sale start date; » Sale end date; » Promo code.


Enhancements and Changes for 8.10


DIAG:
• FILE SYSTEM UTILITIES SCREEN LAYOUT CLEANED UP.
IVR:
• DISPLAY RETURNS WASN’T DISPLAYING THE LAST RETURN IN THE FILE.
PAXDIAG:
• ADDED ABILITY TO RUN JUST PORT TEST.
QBS:
• ADDED PrinterProperties.exe TO THE CHECK-FOR-UPDATES RTN.
SCHEDULE:
• MULTI-STORE – ADDED A WAY TO LIST FILES FOR TRANSFER TO REMOTE STORES.
SLP:
• SUPPRESS 0 SALES DEPTS – THERE IS NOW A CHECK-BOX THAT ENABLES USERS TO SUPPRESS THE PRINTING OF ALL DEPTS THAT HAVE NO ACTIVITY ON THEM FOR THE REPORTING PERIOD.
SLTL:
• ADDED STORE # AND DATE RANGE TO THE VIEW PREVIOUS Z-TAPE OPTION.
TRAIN:
• FILE COPY ROUTINE – SOME FILES WEREN’T COPYING FOR SOME STORES. ADDED A SECOND COPY PROCESS USING A DIFFERENT FLAG IN CASE THE FIRST COPY FAILS. ALSO ADDED THE COPY STATUS TO THE COPY LOG FILE.


Please contact us if you experience problems installing your update.

Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

RMS Version 8.10M Program Changes on the July 2017 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.


The price file for the active Munce catalog is included on this update.

  • M-SUM-R.TXT = Summer Sales Catalog
    (29-May-2017 thru 30-Jul-2017)
  • M-EOS-R.TXT = End of Summer Sales Catalog
    (31-Jul-2017 thru 10-Sep-2017)

If you sent out this Munce catalog to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.

As a reminder, the program will check your inventory file for the following:

  • If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
  • Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file:
    » Sale price; » Sale start date; » Sale end date; » Promo code.


Enhancements and Changes for 8.10


DELTEMP:
• CLEAN UP RACCOON FILES.
EZADMAIL:
• FIXED AN ISSUE WITH LONG FILE NAMES.
IVDI3:
• FIX FILE ERROR 35 ON ALLPRT WHEN DOING A SEARCH BY PRINTED MUSIC FORMAT.
IVO:
• THE INGRAM STOCK CHECKS FOR THE “FULL PO STOCK CHECK” FEATURE USED THEIR SOCKET CONNECTION. INGRAM IS DISCONTINUING THIS FEATURE IN FAVOR OF THEIR WEB SERVICE API. IVO HAS BEEN UPDATED TO USE THE INGRAM WEB SERVICE API FOR STOCK CHECKS.
MLP:
• EZ CONTACT OPTION WAS NOT SETTING MLP FLAGS.
PAX:
• FILE ERROR 93 TRAPPING ROUTINE WAS CATCHING ALL FILE ERRORS (INCLUDING FE98). NARROWED THE FOCUS TO JUST FE93.
POS:
• VAT TAX ON GIFT CARD CAUSING INDEX OUT OF BOUNDS ERROR.
SLP:
• EXCEL EXPORT HEADERS WERE OFF.
SRVENV:
• UPDATE VALUES FOR ACUSERVER

  • LOCKS_PER_FILE WAS 40 – NOW 512
  • MAX_FILES WAS 256 – NOW 8192
  • MAX_LOCKS WAS 256 – NOW 8192
  • V_BUFFERS WAS 128 – NOW 65536
TRAIN:
• MULTI-STORE – CLEAR MULTISTORE VARIABLES FOR BRANCHES, IVMAST-INPUT-FILE, IVMAST-IO-FILE, MULTI-ONORDER-BREAKOUT, NET-UPDATE, AND SHOPS.
• MULTI-STORE – WHEN YOU GO INTO TRAINING MODE WITH A MULTI-STORE SETUP, IVM GOT A FILE ERROR 35 ON IVMXX (IVM02, IVM03, ETC.). CHANGED THE COPY ROUTINE TO COPY IVMXXB (LOCAL INVENTORY FILE) TO IVMXX IN THE “TB” (TEMPORARY TRAINING BOOK FOLDER).


Please contact us if you experience problems installing your update.

Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Independence Day 2017 Support Hours

Our office will be closed on Tuesday, July 4th in honor of Independence Day. However, our weekend emergency support number will be monitored from 9am until 6pm (Central) on Tuesday for critical issues, such as an inability to perform sales or burn discs from QBS. That number is (325) 669-2381. Leave a message and your call will be returned as soon as possible.

Non-emergency calls from Tuesday will be returned during normal business hours on Wednesday, July 5th.

We hope you have a blessed weekend!

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

Full PO Stock Checks Updated (20-Jun-2017)

We sent an email out on June 7th regarding the “Full PO Stock Check” feature in IVO no longer working due to a change at Ingram. As promised, this is our follow-up notification to let you know the IVO program has been updated to support their web service API for stock checks instead of using the socket connection that is being discontinued. The IVO program was updated last week and we’ve had a few stores using it the past several days. Since none have reported problems with the change, it was pushed out last night as a critical update.

You must be on version 8.10L to receive this critical update. If you are on an earlier version, please get caught up by installing your updates through June 2017. Once you have the critical update installed, BSMGR should show “Version 8.10L-01” in the lower right corner of the main screen. If it still shows “Version 8.10L-00”, you can manually trigger the critical update process from SCHEDULE | click the “Utilities” tab | click the “Check for Critical Updates Now” button.

If you are having any problems getting the critical update to install on your system, please let us know. You can use SPT to put the call directly onto our support docket, you can email us at support@bsmgr.com, or you can call us at 800-997-6724 option 2.

 

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

RMS Version 8.10L Program Changes on the June 2017 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples, and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices. For your convenience, the RMS program changes included with this update are listed below.


The price file for the active Munce catalog is included on this update.

  • M-SUM-R.TXT = Summer Sales Catalog (29-May-2017 thru 30-Jul-2017)

If you sent out this Munce catalog to your customers, you can run "IVPROMO" in BSMGR and enter the appropriate file name.

As a reminder, the program will check your inventory file for the following:

  • If you are missing products from the catalog, the program will prompt you to add them, pulling basic information (title, author, retail, etc.) from the Christian Books & More database.
  • Once missing products have been added to your inventory file, the program will set up the following for all the products in the catalog file:
    » Sale price; » Sale start date; » Sale end date; » Promo code.


Enhancements and Changes for 8.10


ARI:
• MADE LIST BOX 2 CHARACTERS BIGGER SO THE FULL DESCRIPTION OF THE CHARGES WOULD SHOW UP.
IVM:
• ADD ITEM TO BSMDATA – IF SYS 2094 = Y, THE ITEM ADDED WAS NOT BEING ADDED TO THE CONSOLIDATED DATABASE.
MENU:
• ADD POSMENU AND CASHCALC TO POS TAB.
MLMPAGE:
• SELECT CAN NOW BE BY DBL CLICKING – ADDED MULTI-RECORD READ FOR MULTI-STORE.
POS:
• ORDER ENTRY – NON-INVENTORY ITEMS NOT RINGING TO CORRECT DEPTS.
• POS: FILE ERROR 35 ON POSMSG.TXT – IF YOU SET SYS | MISC. CONFIG #4011 TO “FILE” BUT DON’T HAVE A POSMSG.TXT FILE, POS GETS A FILE ERROR 35 ON POSMSG.TXT WHEN IT TRIES TO START. THE PROGRAM WILL NOW WARN THE USER OF THE PROBLEM, THEN DISABLE THE RECEIPT MESSAGE SO POS CAN RUN.
POSMENU:
• ADDED GIFT CERT SOLD AS A BUTTON TYPE.
QBS:
• FORCE WIGGLES AND BARNEY OFF – WE NO LONGER HAVE RIGHTS TO BURN THE WIGGLES AND BARNEY PERSONALIZED DISCS. THE PROGRAM NOW DISABLES THESE TWO PRODUCT LINES AUTOMATICALLY SO THEY DON’T SHOW ON QUEST.
SCHEDULE:
• ADDED EXIT MESSAGE TO LOG WHEN NO UPDATE FILE FOUND.
SLP:
• CHANGED HEADERS IN EXCEL EXPORT

  • S01 THRU S96 = SALES DEPARTMENTS
  • D01 THRU D96 = DISCOUNTS
  • C01 THRU C96 = COST OF GOODS
SYS:
• CONSISTENT LABELS – SOME HAD “MULT-STORE” WHILE OTHERS HAD “MULTI-STORE”.
TIME:
• SUMMARY REPORT ADDED “TOTALS FOR COMPANY” IF OPTION WAS TO PRINT IN MINUTES. BECAUSE OF ROUNDING ISSUES TOTALS FOR COMPANY IS NOT AVAILABLE IN 100’S.
TUTOR:
• ADDED BUTTONS FOR 7.6, 8.0, AND 8.1 – EASILY ACCESS NEW BSMGR FEATURES ADDED IN VERSIONS 7.6, 8.0, AND 8.1. ALSO REMOVED OLDER BUTTON/LINKS.
TV:
• COPY TEAMVIEWER.EXE TO ACULOCAL BEFORE RUNNING.


Please contact us if you experience problems installing your update.

Remember, you can view program enhancements and fixes as well as other emailed communications from Bookstore Manager at emails.bsmgr.com.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel