Shane Price

2014 Christmas Holiday Support Hours

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Christmas 2014 and New Year’s Day 2015
Holiday Support Hours

Wednesday, December 24th (Christmas Eve):
Our support team will be available for all calls from 8am until 4pm Central.
Thursday, December 25th (Christmas Day):
Our office will be closed so we can spend time with our families to celebrate Christmas.
Frisday, December 26th:
Our support team will be available as normal (8am to 6pm Central).
Wednesday, December 31st (New Year’s Eve):
Our support team will be available as normal (8am to 6pm Central).
Thursday, January 1st (New Year’s Day):
Our office will be closed so we can spend time with our families.
Friday, January 2nd:
Our support team will be available as normal (8am to 6pm Central).

Merry Christmas and Happy New Year from your BSMGR Support Team!
support@bsmgr.com | (800) 997-6724 (option 2)

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Merry Christmas 2014 from BSMGR

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Each of us at Bookstore Manager rejoice in the opportunity to be a small part of harvesting the fields in which you work. As the new year approaches, we trust God’s grace will overflow in your life and ministry. We pray the Lord will expand your coasts and reward your labor with his blessings of joy and hope.

May this brief message encourage you in your mission and calling.

“What gives me the most hope every day is God’s grace; knowing that his grace is going to give me the strength for whatever I face, knowing that nothing is a surprise to God.”

-Rick Warren

 

Merry Christmas!

Your Brothers and Sisters at Bookstore Manager

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Merry Christmas Gift from BSMGR (2014)

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Late Christmas Present from Bookstore Manager

Get ½ off Bookstore Manager’s NEW Touch POS system.

  • Simplify and speed the checkout process. Shorten the line for your customers.
  • Create custom menus in seconds. Choose colors to better organize your menus.
  • Minimizes training time for frontliners.
  • Got a café? Use the remote kitchen feature.
  • Keeps pace with your fast moving food and drink operation.
  • Create custom buttons for non-barcoded items (perfect for hard to scan gifts).
  • Quick and Easy setup. A simple download by our tech staff will have you up and running TOUCH POS in minutes!

To see more information about our Touch POS system, click here to visit our web site.

Activate your Touch POS system by calling your account rep at (800) 997-6724 option 1.

Too busy during the Christmas season? No problem, just click here for our special reservation page to take advantage of this special pricing in the New Year.

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

BSMGR on Facebook     BSMGR YouTube Channel

Click here to watch our video on the Touch POS system.

Program Changes on December 2014 Update

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RMS Version 8.00H Program Changes on the December 2014 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.

MENU:
COSMETIC CHANGE FOR 1280 x 1024 RESOLUTION – BUTTONS ON RIGHT SIDE OF SCREEN WERE TOO FAR RIGHT
SCHEDULE:
FIXED FILE ERROR 23 ON MANCOUP
TIMEPAGE:
WINDOW WAS TOO LARGE FOR SOME RESOLUTIONS

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

PCI Requirements and EMV/Smart Cards

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You may have heard about the new PCI security requirements that will take effect in October, 2015. We’ve received questions from some and wanted to share what we know so far with all.

The Payment Card Industry has mandated a shift to smart card technologies in an effort to better protect cardholder information. Smart cards, also known as “chip and pin” or EMV, rely on technology based on an imbedded microchip in credit and debit cards. These cards will require a reader that will retrieve the consumer’s payment information from the chip instead of the traditional magnetic stripe.

Historically, the card brands (Visa®, MasterCard®, American Express®, Discover®, et al) assumed liability for fraudulent transactions. Beginning with the implementation of the new requirements, liability for fraudulent cards will to shift those merchants who do not upgrade their hardware to read smart cards. Only those merchants who install the Smart Card technology will be shielded from this liability and the burden to prove the validity of each transaction.

Bookstore Manager is investigating and testing the hardware that will integrate with the payment module. Aside from meeting the PCI requirements, we are focused on readers that are reasonably priced and simple to operate. Testing should be completed by the end of the first quarter 2015, allowing ample time for you to budget and implement the new devices.

Our partnership with National Processing Company has been a valuable asset in evaluating and making this change. Their levelheaded approach contrasts sharply to those processors who use “the sky is falling” rhetoric in an attempt to scare merchants into rash and reckless decisions. Additionally, this relationship enables us to provide you with one stop support if you ever encounter a processing related issue.

If you have any questions or unique situations, please contact us at support@bsmgr.com or merchantservices@bsmgr.com.

While Thanksgiving Day has already passed for 2014, we at Bookstore Manager continue to be deeply thankful for allowing us to play a small part in your ministry. We trust the Lord will bless your efforts to spread the Good News of the Lord Jesus Christ.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

2014 Thanksgiving Holiday Support Hours

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From all of us at Bookstore Manager Software, we wish you, your families, and your staff a safe and blessed Thanksgiving. We are thankful for each and every one of you!

Special Support Hours

Thursday, November 27th (Thanksgiving Day)
Our office will be closed so we can spend time with our families.
Friday, November 28th (“Black Friday”)
Our support team will be available for all calls during normal business hours (8am to 6pm Central Time).

Happy Thanksgiving from Your BSMGR Support Team!

support@bsmgr.com | (800) 997-6724 (option 2)
Remember you can use SPT at “Enter Program Name” to put your support request directly on our support docket.

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Munce 2014 2Day Sale

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Munce 2Day Sale Promo File

If you are not using Munce catalogs, please disregard this email.

Starting last year, Munce began allowing stores to choose the dates of the annual 2Day sale for November/December 2014.

You need to download the Munce data files by clicking here. This is a self-extracting Zip file that will extract to D:\BOOK. If BSMGR is installed on a different drive, you will need to update the location to match your configuration.

Once the file is downloaded and extracted, you need to run IVPROMO in BSMGR and enter “M-2DAY-R.TXT” for the file name. You should get a window that allows you to enter the “Sale Start Date” and “Sale End Date”. As indicated on the screen, please enter the dates as month, day and year (MMDDYY).

If you have any problems or questions, please let us know.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

November 2014 Update Program Changes

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RMS Version 8.00G Program Changes on the November 2014 Update

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.

ARHI:
YOU CAN NOW PUT IN 00/00/00 THRU 00/00/00 AND GET ALL A/R HISTORY ON FILE.
AUTHPAGE:
GIFT SERIES LOOKUP WAS USING THE WRONG FILE.
CHKSKIDS:
NEW PROGRAM TO VERIFY SKID ZIP FILES AND REPLACE AS NEEDED.
DR:
WASN’T ALWAYS SHOWING INFO CORRECTLY.
EZADMAIL:
ADDED SUPPORT FOR <DATE90> TAG. WHEN YOU EDIT THE AUTO RESPONDER WELCOME MESSAGE YOU CAN SUBSTITUTE <DATE90> FOR THE EXPIRATION DATE AND IT WILL REPLACE IT WITH THE DATE IN 90 WHEN THE CUSTOMERS WELCOME MESSAGE IS PRINTED. YOU CAN REPLACE 90 WITH ANY NUMBER FROM 01 TO 99. NUMBERS LESS THAN 10 MUST BE ZERO FILLED.
EZDATA:
• FIXED ISSUE WITH EDITING A SAVED RECEIPT.
• FIXED DISPLAY PROBLEM WITH SEND FROM MAIN MENU.
• ADDED SUPPORT FOR <DATE90> TAG.
IVDI3:
• SOFTWARE SEARCH BY VENDOR WASN’T WORKING.
• WHEN DOING A BOOK SEARCH, SOME EDITIONS SHOWED AN ABBREVIATION IN THE EDITION COLUMN OF THE SEARCH RESULTS. IT NOW SHOWS AN ABBREVIATION FOR ANY ITEM THAT HAS AN EDITION SPECIFIED. SOME EXAMPLES INCLUDE ABRIDGED, ANNOTATED, ANNIVERSARY, DELUXE, LARGE TYPE, REVISED AND TEACHER’S GUIDE.
IVDIPG2:
FIXED BUTTON LAYOUT ON IVDI ADDITIONAL INFORMATION SCREEN. THE BUTTONS WOULD OVERLAP ON SOME RESOLUTIONS.
IVIR:
ADDED FINAL TOTAL LINE FOR ALL INVOICES.
IVM:
CHANGED WORDING IN CAFE PRINTER LIST BOX FROM NONE TO DEFAULT.
IVO:
• IF YOU HAVE A “Y” FOR WAREHOUSE PAIRS AND SPECIFY A WAREHOUSE AND ARE USING BIGBISAC FORMAT, INGRAM IGNORES THE WAREHOUSE PAIRS REQUEST. IF YOU CREATE AN ORDER FOR INGRAM WITH THIS COMBINATION, THE PROGRAM NOW WARNS YOU SO YOU CAN HAVE THE ORDER HANDLED BY INGRAM AS EXPECTED.
• WHEN YOU VIEW ITEM DETAILS ON AN ORDER, IF THE ITEM HAS A SPECIAL ORDER TIED TO THE PO, YOU CAN CLICK THE “?” BUTTON TO VIEW THE LIST OF SPECIAL ORDERS TIED TO THE PO. THE LIST OVERLAPPED THE BUTTONS BENEATH IT.
IVVM:
IT HAS BEEN REPORTED THAT ANCHOR WILL INCLUDE STORE CATEGORIES ON THEIR PRICING LABELS WHEN ORDERS ARE SENT VIA EDI WITH THE CATEGORIES IN STL FORMAT. “STL/ANCHOR FORMAT” IS NOW AN OPTION FOR CATEGORY/STICKER INFO.
ORDRINFO:
UPDATED LOOK FOR VERSION 8.0 AND ADDED SUPPORT FOR INGRAM’S BIGBISAC ORDER FILE FORMAT.
POS:
CAFE PRINTER SETTINGS CHANGE. AN ITEM SET UP TO PRINT WILL NOT OVERRIDE THE DEFAULT DEPT PRINTER SETTINGS.
POSTHTTP:
ADDED LOGGING FOR DEBUGGING ISSUE REPORTED WHEN RUNNING ON WINDOWS XP.
POSMENU:
THE PROGRAM SUPPORTS CONFIGURING UP TO 99 MENUS. THE ENTRY FIELD WOULD ALLOW YOU TO ENTER UP TO 999 FOR THE MENU NUMBER. THE ENTRY FIELD IS NOW LIMITED TO MATCH THE SUPPORTED MENUS.
SCHEDULE:
ADDED MANCOUP EXPORT FOR PARABLE STORES.
SETFONTS:
DARK YELLOW SETTING WASN’T CORRECT.
SLCM:
SOME OF THE FIELDS SUCH AS “ASSOCIATED ITEMS” ARE ONLY VALID ON UCC COUPON. THOSE FIELDS ARE NO LONGER VISIBLE FOR NON-UCC COUPONS.

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel

2014 Thanksgiving and Christmas Supply Special

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Thanksgiving and Christmas Supply Special

Do you have enough receipt paper for “Black Friday” and the Christmas rush? How about supplies for QBS and inventory product labels? Don’t get caught short. Take advantage of our holiday specials!

Thermal paper 31/8” x 230′ per roll
50 rolls per case
(for TSP143, 643, Axiohm A795)		 Regular price: $79/case
Sale price: $64/case
(SAVE $15 per case)
30 per page labels
Box of 100 pages
(useful for labeling inventory items)		 Regular price: $39/box
Sale price: $32/box
(SAVE $7 per box)
50 per page labels
Box of 100 pages
(useful for labeling smaller items)		 Regular price: $45/box
Sale price: $36/box
(SAVE $9 per box)
Economy Pack of
QBS Supplies: $85		 50 Non-Smudge CD-R’s;
100 Paper Inserts; and
60 Jewel Cases

Sale prices end Friday, December 12, 2014. Take advantage of our special pricing. Click here to visit our supply page and place your order TODAY!

Your BSMGR Sales Team
sales@bsmgr.com | (800) 997-6724 (option 1)

BSMGR on Facebook     BSMGR YouTube Channel

October 2014 Update Information

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RMS Version 8.00F Program Changes on the October 2014 Update

The quarterly update from Dayspring is included on the October update. You don’t have to do anything special to recognize the new counter cards’ pricing. Simply install the October update with all folders (in particular the BOOK folder).

Please note that if your store is located in Canada, you can take advantage of the Dayspring file with Canadian prices by adding the following to your store’s environment file:

DAYSPRIN  DAYCANA

Please contact support if you need more information on this feature.

When applicable, the monthly update disc includes upcoming Munce catalog files you can process from the “IVPROMO” program. This month’s update includes two files for their November catalogs. One catalog (and matching data file) has promotional pricing from November 1st through November 30th. The other has promotional pricing from November 1st through December 24th. If you are sending out one of the November 2014 Munce catalogs to your customers, you need to use the file name that matches the promotion date range you chose to send.

  • M-NOV-RN.TXT = November catalog with Regular sale prices through November 30th.
  • M-NOV-RD.TXT = November catalog with Regular sale prices through December 24th.

The monthly update disc you receive from BSMGR for RMS contains a current copy of the Christian Books & More® database, new images, music samples and program changes. Remember to run IVDC after installing your update to reflect retail prices changes for your store’s inventory items. When that program completes, you can use IVL to print labels with the new prices.

As a reminder, each month’s update disc also includes a folder titled “Manual” that contains the current RMS manual. The file is in Microsoft Word format, and there is a free Word viewer program in the folder in case you don’t have a copy of Microsoft Word installed on your computer. For your convenience, the RMS program changes on this update are listed below.

The following changes are for 8.00F.

ACUTCSET:
ADDED ENVIRONMENT VARIABLE – “A_REMOVE_EMPTY_ERROR_FILE 1”.
CASHCALC:
• VARIOUS ENHANCEMENTS.

  • NEW BUTTONS TO QUICKLY ADD ROLLS OF COINS.
  • ADDED DESCRIPTION LINE TO ASSOCIATE A PRINTOUT WITH A REGISTER.
  • ADDED FIELD FOR AMOUNT LEFT IN DRAWER SO YOU CAN SEE HOW MUCH CASH IS ACTUALLY BEING DEPOSITED FROM THAT DRAWER.
  • ADDED FIELD FOR EXPECTED AMOUNT TO SHOW SHORT/OVER AMT.
• REARRANGED SCREEN LAYOUT FOR CLARITY.
DIAG:
USING-THIN-CLIENT VALUE DIDN’T SHOW CLEARLY.
EOITRAN:
UPDATED FOR VERSION 8.0 LOOK.
EZSTATUS:
UPDATED RECORD KEEPING FEATURE.
HOTKEY:
“HELP” ON MENU BAR WASN’T WORKING. SOME WINDOWS SECURITY SETTINGS IN NEWER VERSIONS OF WINDOWS DO NOT ALLOW A HELP FILE TO BE OPENED FROM A NETWORK DRIVE. THE PROGRAM NOW COPIES THE BSMGR HELP FILES TO THE ACULOCAL FOLDER SO THEY WILL OPEN.
IVDI3:
• INDEX OUT OF BOUNDS ERRORS. MADE SEVERAL CHANGES THROUGHOUT THE PROGRAM CREATING UNIQUE LOOP VARIABLES TO TRY AND ADDRESS THE INTERMITTENT “INDEX OUT OF BOUNDS” ERRORS REPORTED BY A FEW STORES.
• AUDIO SEARCH BY VENDOR AND INT’L SEARCH BY SERIES ALWAYS YIELDED NO RESULTS.
IVDIPG2:
IF THE SERIES NAME HAS A “&” IN IT, THE PROGRAM WAS TREATING IT LIKE A “HOT-KEY” OR “ALT-KEY”. IT NOW SHOWS CORRECTLY.
IVM:
IF YOU ARE IN MASSIVE ADDITIONS AND YOU CHECK “SKIP LABELS”, THE BOX WILL AUTOMATICALLY BE CHECKED FOR THE ITEMS ADDED AFTER IT UNTIL YOU EXIT “IVM” OR SAVE AN ITEM WITH THAT BOX UNCHECKED.
IVPSCRN:
MOVED CHECK BOX THAT OVERLAPPED TEXT.
IVSI:
COSMETIC TWEAKS. GRADIENT WASN’T SHOWING ON ARCHIVES AND BUTTONS WERE A BIT LOW ON THE SCREEN.
IVSO:
DELETED SPECIAL ORDERS ARE NOW ALWAYS ARCHIVED.
IVT:
FIXED NON-TRANSPARENT LABEL.
IVTPAGE:
NEED TO SEND OUT ON NEXT UPDATE. WAS LEFT OFF THE VERSION 8.0 UPGRADE.
MLP:
IF THE EXCEL ROUTINES FAIL DUE TO MISSING THE .EXE OR THE PATH NOT BEING SET, BSMGR NOW DISPLAYS AN ERROR MESSAGE EXPLAINING WHAT TO LOOK FOR.
MLUL:
CAN NOW CLEAR FRQ BUYERS.
POS:
• UPDATING EMAILS AT END OF SALE WASN’T ADDING OR CHANGING THE EMAILS.
• THE CREDIT CARD FUNCTION KEYS ON THE TOUCH POS SUB-TL SCREEN WEREN’T DISPLAYING CORRECTLY.
• ON THE TOUCH POS SUB-TL SCREEN, SOME BUTTONS WERE NOT DISABLING. CANCELLING OUT OF THE SLOT CREDIT CARD PROCEDURE CAUSED A NEGATIVE CHANGE AMOUNT.
• THE AUTO RESPONDER NOTE WAS NOT SHOWING IN POS.
• IF YOU CHOSE TOUCH POS SUB-TL OPTION 0 OR 2, THE PAYMENT BUTTONS WERE MIXED UP.
• EMAIL ONLY CREDIT CARD REPRINTS – BSMGR WASN’T CUTTING PAPER ON THE REPRINT COPY. THE FIRST COPY WAS SKIPPED EMAIL ONLY.
QBS:
• THE UPDATE ROUTINE NO LONGER TRIES TO UPDATE THE .EXE FILES FOR STORES USING A GX-2, SINCE THERE ARE NO DRIVERS FOR THIS HARDWARE BEYOND WINDOWS XP.
• REBURN ONLY WAS NOT WORKING IF THE STORE PRINTED THE CD BEFORE BURNING.
• MISC ENHANCMENTS – ADDED “REPAIR ALL QBS FILES” AND “PRINTER DIAGS” BUTTONS.
SCHEDULE:
“GENERATE BEST SELLER PRINTOUT” BUTTON HAD A COLOR ASSIGNED TO IT. REMOVED COLOR SO IT NOW LOOKS LIKE THE REST OF THE BUTTONS ON THE SCREEN. ALSO CHANGED “BSMGR/I.I.L” TO “BSMGR/EOI”.
SETFONTS:
REMOVED REFERENCES TO POS-SCREEN-TYPE. THIS VARIABLE ALLOWED FOR A TOUCH SCREEN KEYPAD USING AN EXTERNAL / SEPARATE PROGRAM. STARTING WITH VERSION 8, THE TOUCH SCREEN KEYPAD IS BUILT INTO BSMGR. ENABLING THIS SETTING CAUSED THE SCREEN TO ELONGATE SUCH THAT SOME BUTTONS NEAR THE BOTTOM OF WINDOWS WERE NOT VISIBLE.
TIMEPAGE:
COSMETIC TWEAKS. “ERRORS ON CARD” WAS OVERWRITING THE HOURS DISPLAY.
UPDTHOST:
IF YOU ADDED OR CHANGED THE BIRTHDAY FILE IN MLM AT THE REMOTE STORE WITHOUT CHANGING THE PHONE NUMBERS, THE BIRTHDAY CHANGES DIDN’T WRITE TO THE HOST FILE.

 

Please contact us if you experience problems installing your update.

Your BSMGR Support Team
support@bsmgr.com | (800) 997-6724 (option 2)

BSMGR on Facebook     BSMGR YouTube Channel